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Alba Ballooning ‑ CLOSED

Gorebridge, United Kingdom
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Syed A wrote a review Mar 2018
Geel, Belgium70 contributions13 helpful votes
We had booked flights but due to poor weather over the last few years hardly any flights could take off... meaning the company could not sustain :(
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Date of experience: March 2018
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Response from AlbaBallooning, Owner at Alba Ballooning
Responded Mar 2, 2018
Dear SalamTraveler. I welcome all reviews but your statements are incorrect. The company has NOT gone bust. To go bust means that a company can't meet its liabilities and ceases trading - we are in neither state. We have just had to cease our public flights for the weather reasons the website homepage explains, and no doubt explained to you, and are in the process of refunding or transferring elsewheres our remaining unflown valid voucher holders. I'm guessing (as you don't state your name) that you are one of these and have probably received a refund from us which you would not have done if we had indeed gone bust! You are also incorrect in claiming that hardly any flights could take-off unless you regard us doing over 1200 flights in the past 18 years as being "hardly any"!!! Again, this is stated on our website homepage. I have been very grateful for all the understanding, support and sympathy I have received from my customers, flown and unflown, at this frustrating and difficult time in dealing with the impact of Scottish weather which has certainly reduced the number of flights that we were able to make these past few years to the point at which continuing the public flights has ceased to be financially viable, very sadly. Incorrectly claiming that we have gone bust or done hardly any flights doesn't help, I assure you.
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bobby_gers wrote a review Sep 2017
Dundee, United Kingdom8 contributions3 helpful votes
After a very long wait with an awful lot of bad luck and several cancellations I finally realised a childhood dream and had the most wonderful balloon flight on Monday . This is definitely the only way to travel. The most amazing flight from Peebles in a perfect evening , well worth the wait, patience and perseverance paying of .Thank you so much Pete and Sue ,for their patience, and a truly wonderful experience . I highly recommend Alba ballooning to anyone wishing to have an awesome time.
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Date of experience: September 2017
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Alan M wrote a review Sep 2017
Gatehouse of Fleet, United Kingdom6 contributions4 helpful votes
Had to rebook three times to get the right weather conditions for our flight, but what a flight! We had a brilliant journey from West Linton to Temple near Edinburgh at 3000 feet. Hands on, when setting things up and when packing up at the end improved the experience for us. I would recommend booking with Alba Ballooning, who are a very professional company. It was worth the wait.
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Date of experience: September 2017
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Bvjyvbjjg564 wrote a review Sep 2017
Falkirk, United Kingdom1 contribution1 helpful vote
A exhilerating experience. A marvellous flight but standing in a field of uncut hay (grass we were besieged by millions of midges. Not nice. But best of all - a few days later I recieved a parking fine for £100, for overstay in car park. It would have been nice if someone had forewarned me. Apparently no one else used the car park.
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Date of experience: August 2017
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Response from AlbaBallooning, Owner at Alba Ballooning
Responded Sep 14, 2017
Dear Sheila. I'm glad that you enjoyed the flight especially as you had to make quite a few bookings before getting suitable weather. I'm sorry that you felt it was spoilt by midges after landing but, unfortunately, as ballooning takes place in the evening when the winds are light, this is prime 'midge time' too on occasion. Nothing we can do about that. I don't understand why you left your car in the pay carpark as, apart from there being prominent signs all around it, I tell all the passengers about the time restriction in the arrival briefing and to move their cars to an adjacent free parking area (as everyone else did) if they wish to save the £8 charge. So I don't know why you didn't hear this or act upon it. I recall that you were concerned when we returned you to that free parking area as your car wasn't there with the others so both my driver and myself walked you across to where you had left your car and saw you safely on your way home. Nevertheless, as a goodwill gesture, if you send me the ticket. I will pay it for you. Kind regards. Pete.
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Nazera R wrote a review Sep 2017
35 contributions6 helpful votes
Well worth waiting for the right weather conditions for an absolutely amazing experience and definitely up for doing this again
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Date of experience: September 2017
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Response from AlbaBallooning, Owner at Alba Ballooning
Responded Sep 6, 2017
Nazera. Thanks for taking the time to write and for such a positive review. Great that you got such awesome weather conditions for your flight. Well deserved! Best wishes. Pete and the team.
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