We are deeply sorry to hear that you have been disappointed by the decision taken by your dive group, Dive Buddy Team. We are truly astonished by your comment on the social media since while you were here you never expressed any un-satisfaction towards our operation or our staff. Actually the majority of your group seemed to be very pleased with the Ko Lipe Diving operation and with the instructors. I believe you even offered dinner to the staff.
Let’s now get down to the facts and give you our point of view to your comments.
You claim that the divemaster could even lose the divers behind him. Did he actually lose one? The answer would be NO. To attend to the special request of your group leaders, that was for all of you to dive together, we divided you in 2 groups of 6. Each group had 2 professional instructors (not divemaster like you say), one to lead the dive and another one to close the group making sure no one stayed behind and to prevent situations like the one you are mentioning. We find it interesting, your comments about our dive guide when our 2 instructors that dove with you, had several individual complains about you personally in the same matter. Apparently you were constantly swimming away from the group formation, going were and about you thought would be best. It was made clear on our briefing that you must follow your dive guide at all times and perhaps, by not doing so you got the sensation of being lost during your dive? You are not a dive professional and should not act like one. You should follow what you are told on the dive briefings, not challenge our professional dive instructors or interfere with the other divers by not letting them reply properly to the dive guide. Also the comments of a diver that harasses and damages the marine life don’t have much credibility to us. May we remind you that sea urchins are living creatures and shouldn’t be stabbed with your pointer? It’s a shame that the Dive Buddy Team group had to be given a moral lesson about marine life from Ko Lipe Diving Managers.
Secondly you say that we treated your group like doing training dives of your Open Water course. We pride ourselves for running a safe operation. Taking your group to any place, other the ones we did, would have been putting yourselves and the Ko Lipe Diving operation in danger. The majority of the group, even if all AOW or higher, could not control their buoyancy (falling on top of the coral), do drift dives (constantly passing in front of the dive guide) or do a simple Safety stop (shooting to the surface). So perhaps, if you would like to do more challenging dive sites you should think twice about the group you are coming with.
In general, we think that you were truly frustrated by the diving around Koh Lipe and decided to blame it on our operation. However I cannot see how we can be responsible for it, if the leaders of your group didn’t do their homework and brought you to a place during full moon where the visibility is more reduced, the currents are particular strong and with a group that didn’t meet the minimum safety requirements to dive anywhere else besides training dive sites. Your comment seems somehow bizarre and lacks any credibility. If you had something to complain you could have done it while you were here and not hidden behind the social media. We pride ourselves to be a serious, safe and professional dive operation, like you can see on our reviews and will continue to be for any years after. You and your group should thank us by having 2 days of diving where everyone returned safe and without any incidents.
Have a good day!