Visitor Centers

9:00 AM - 5:00 PM

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

9:00 AM - 5:00 PM

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What people are saying

By Susan T

“Busy station”

Apr 2024

A very busy station trying to catch a train to Kyoto. The stairways depicting the arts & craft that the area is known for was interesting.

“No chip and PIN”

Oct 2018

Stopped here to buy the free pass for a trip to Hakone. Staff were helpful and spoke reasonable English. Tried to pay with credit card but, as we often found, they didn't understand chip and pin so we had to pay cash. They were very keen to give us information on Hakone and the circular route but we almost came a cropper at the first hurdle as the platforms at the station are staggered. We were following signs to the platform (11 I think) for Hakone Yumoto, saw a train that seemed to be right and jumped on. After a while one set of doors closed and then we didn't set off on time. On checking I discovered we were on the wrong platform and we jumped off before we left on a mystery tour so no harm done. But do be wary.

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Best Mt Fuji and Hakone Full-Day Bus Tour from Tokyo
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The area

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Restaurants

1,038 within 3 miles

Ryo

196

0.1 mi$$ - $$$ • Japanese • Seafood • Sushi

Hakonebekari

75

0.1 mi$$ - $$$ • Cafe • Deli

Seafood restaurant Kaisenchaya Uokuni

76

97 ft$$ - $$$ • Japanese • Seafood • Sushi

Hakone Soba Odawara

61

418 ft$ • Japanese • Fast Food • Japanese - Other

Indian Restaurant Shakti

33

0.2 mi$$ - $$$ • Indian • Vegetarian friendly • Vegan options

Moriya Bakery

81

430 ft$ • Bakeries • Deli

Fusion Dining F Odawara

46

205 ft$$ - $$$ • Seafood

Unagi Shokinrou

32

0.2 mi$$ - $$$ • Japanese

Lacco Ameno

26

0.2 mi$$ - $$$ • Italian • Pizza

Odawara Uogashi Den

44

406 ft$$ - $$$ • Japanese • Seafood

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Attractions

269 within 6 miles

Odakyu Sightseeing Service Center Odawara

13

135 ftVisitor Centers

Harune Odawara

44

233 ftShopping Malls

Tombs of Hojo Ujimasa・Ujiteru

52

505 ftPoints of Interest & Landmarks

Izu Craile

6

492 ftScenic Railroads

Hojo Soun Public Statue

86

0.1 miMonuments & Statues

Karatachi no Hana no Komichi

5

0.2 miScenic Walking Areas

Odawara Castle

1,069

0.3 miHistoric Sites • Points of Interest & Landmarks

Odawara Castle Park

235

0.3 miParks • Gardens

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

3.5

52 reviews

Excellent

7

Very good

21

Average

20

Poor

2

Terrible

2

Susan T

Mount Pleasant, WI598 contributions

Busy station

Apr 2024 • Family

A very busy station trying to catch a train to Kyoto. The stairways depicting the arts & craft that the area is known for was interesting.

Written May 8, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HUNTINGPARTY

Sevenoaks, UK528 contributions

No chip and PIN

Oct 2018 • Family

Stopped here to buy the free pass for a trip to Hakone. Staff were helpful and spoke reasonable English. Tried to pay with credit card but, as we often found, they didn't understand chip and pin so we had to pay cash.

They were very keen to give us information on Hakone and the circular route but we almost came a cropper at the first hurdle as the platforms at the station are staggered. We were following signs to the platform (11 I think) for Hakone Yumoto, saw a train that seemed to be right and jumped on. After a while one set of doors closed and then we didn't set off on time. On checking I discovered we were on the wrong platform and we jumped off before we left on a mystery tour so no harm done. But do be wary.

Written November 4, 2018

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bucketlisttravellers

Sydney, Australia3,642 contributions

Very helpful staff

Mar 2018 • Couples

This Tourist Information counter is in the train station building, across the hall from the train information counter. The staff were extremely friendly, spoke English well and gave us all the information we required.

Written April 21, 2018

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

synergy

Pensacola, FL487 contributions

great staff, very helpful!

Jun 2018 • Couples

The tourist staff here were extremely helpful and trying very hard to assist us. We were given several brochures and maps in English which were very helpful. The staff spoke English well enough for us to understand exactly what we needed!

Written June 25, 2018

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nadjia D

Zurich, Switzerland104 contributions

Good location but the staff could lose the attitude!

Jul 2018 • Family

I took my mother for her first overseas trip to Odawara. It’s a must stop from Tokyo if you want a view on Mount Fuji. This info centre is conveniently located in the train station as you arrive. However nothing can make it for the arrogant attitude of their young staff members: blasé, pretentious (they know the area, you don’t and they’ll make sure you feel that way)!
I didn’t come to visit Japan to be made to feel small when I ask questions about a complex loop in the mountains.... I gave them that feedback and I think the place would do so much better if the staff tried to be helpful and lost the unhelpful attitude.

Written July 29, 2018

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EusoffCasper

Singapore, Singapore252 contributions

Good place for tourist to get info

Sep 2017 • Friends

The staff were helpful and there are many options of tours and plans for your choice. Pay for tickets there. Access via buses and trains are also there

Written September 27, 2017

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vicky B

Yangon16 contributions

Avoid the Odawara Station currency exchange at Odakyu Travel

Jul 2017 • Family

Kept waiting by staff ignoring me obviously wanting to change money, then told my crisp usd100 bills weren't acceptable due to small stamp marks on them. Went to Post Office the following day, got better rate and no problems accepting the bills.

Written July 13, 2017

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

minikiikii

Singapore, Singapore240 contributions

Rude, unprofessional staff

Dec 2016 • Friends

Poor queue system.
Wrong information given. Wasted time walking to wrong stops which are not included in free pass.
Rude Staff ( Egypt Muslim Male), spoke in angry and irritated manner, was self defensive and gave wrong information to tourist. Unfriendly and super unhelpful. Do not approach this specific staff, reflects how unprofessional the tourist office is.

Written December 11, 2016

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Erlan2013

Bogor, Indonesia167 contributions

A good place for tourist in Odawara

Apr 2016 • Couples

Place to ask where to go in Odawara, especially if you want to go to Hakone. You can go by train or bus. They have different unique features. ask them for detail.

Written May 5, 2016

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

seafare74

SF, California2,148 contributions

Stop in for Information on Hakone

Apr 2016 • Couples

This InformationCenter is easy to find in the Odawara Station and the staff were very helpful in providing information on Hakone and the Hakone Free Pass is available there too.

Written April 10, 2016

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.