Tam Hanh Travel

Tam Hanh Travel, Mui Ne: Address, Phone Number, Tam Hanh Travel Reviews: 2/5

Tam Hanh Travel
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2.0
82 reviews
Excellent
8
Very good
8
Average
6
Poor
5
Terrible
55

Tracey M
Loughborough, UK16 contributions
Excellent budget service, staff need to be better. Come on guys, respond to the reviews, everything else is almost 5*
Mar 2020 • Couples
Headline-I’ve read the reviews, initially I thought it may be a language barrier. Some staff are very surly, most of them look as though they are not even wanting to engage with any passengers, tourist or Vietnamese. I’m not going to comment on others view of driving, travel in any, non-western country will always feel very different and unsafe to not put too finer point on it. However, despite a few non-functional items, a door-to-door service for 5 hours and less than £5 English pounds is excellent, and please all remember don’t expect a Rolls-Royce service for Ford Cortina money! Please guys, your offering a fantastic service, please engage a little bit of positive passenger engagement.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

michaelsY3373UU
New York City, NY27 contributions
AVOID at all cost.
Feb 2020
I took this bus hanh cafe bus from Nha Trang to Mui NE. First service is horrible and crappy they lady in bus was asking for passengers hotel name and address to drop them off she took my info he English was not great and didn’t help as she was wearing a mask when talking. A while later I realized the bus has passed my hotel over 2 miles. I went to driver to tell him they stoped the bus and got my suitcase and left me there on the side of the highway thank god there was a taxi that passed by to take me to the hotel. I should have googled the reviews first I would have never used this company also WiFi not working
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Yaffa M
Jerusalem, Israel84 contributions
Awful
Sep 2019 • Friends
We booked a ride from mui ne to saigon through our hostel
The bus was 45 min late
When it finally arrived the driver yelled at us to sit in the back and disregarded the fact that my friend gets car sick and requested a seat up front
The seats did not have blankets or pillows
The driver was rude and grumpy
Do not recommend this company
Written September 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Siti
Singapore, null, Singapore17 contributions
Not too bad
Sep 2019 • Friends
Took bus from saigon to muine.. Stop a few places to pick up passengers.. And a short toilet break of 20mins in middle of journey.. Got seats on top.. A pleasant journey throughout except for consistent blaring of horn which seems to be the norm in vietnam.. Driver send us directly to hotel and pick us for our trip back to saigon.. Not as bad as others who commented here..
Written September 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Inmybagpack
Montreuil, France88 contributions
Horrible! Never again! Plus Jamais!
Aug 2019 • Friends
I don't know where to start as our journey from Hoi an was really awefull. The driver and his team where very rude with all the foreigners and didn't or want to speak any English...
When we stop for lunch they say we stay 10 min and in fact they eat a team dinner with tic and Co... While we have to wait with discussing snacks for 30 min cause we were supposed not to have enough time to eat...
Between the bed and the window we found some cocruch (so difficult to sleep after that).
In the morning the driver put some techno music... And suddenly we have to get down from the bus and change for another one. Vietnamese people are pleased to take the next bus but we (a bunch of foreigners) have to wait one more hour cause the bus is"full".
Please never trust this company...
Written August 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chloe and Olly
East Sussex, UK241 contributions
Okay.
Jul 2019 • Couples
We were apprehensive about taking a long trip coach as we hadn’t done it before. The seats were quite comfortable although if you’re quite tall you may find them less comfortable. There was no WiFi on the coach despite it being advertised. A minivan picked us up from our hotel to take us to the coach. Air con was quite good. The main issue was that we were not being told what was going on when we stopped. We were unaware that the minivan took us to the coach as nobody told us, and when we stopped for a break about half way through we weren’t told about how long or anything.
Written August 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MeganP
Bristol, UK131 contributions
AVOID AT ALL COSTS.
Aug 2019
I really wish I saw the reviews before booking this bus from Mui Ne to Nha Trang. I 100% regret taking this bus after the experience myself and boyfriend have just had.

The bus was late. The staff at the bus stop were all male and eyeing up my boyfriends watch. (If you do chose this terrible bus, DO NOT WEAR ANY VALUABLES)
After eyeing up his watch, they proceeded to sit next to him and ask him if it was real or fake. Then they would talk between themselves whilst still eyeing up the watch. They then came back to him and said his friend wants to buy the watch, ‘all fakes in Vietnam, no good no good’

This clearly made us feel very uncomfortable at 1:15 in the morning with just the staff around.

We were shouted at to get onto the bus. The journey itself was awful, the bus (maybe the brakes - I have no idea.) made a high pitched screeching sound every time it turned a corner.

The journey was also meant to be direct - there were quite a few other stops along the way with people getting off.

The worst of it is - we weren’t dropped off at the location that was on our ticket. (Luckily we had downloaded google maps so we were able to check this). When we got off the bus there were lots of men telling each passenger to go with them, we assumed this was part of the bus company. When we tried to show them that we have been dropped off to the wrong place they said we were there already and that was the bus stop.

We thought we were walking to a taxi, we weren’t. We got on two mopeds and we’re taken 5 minutes to our hotel. They then pulled up outside our hotel splitting us both up to demand money from each of us separately. They were asking for 500.000 each. I proceeded to tell the driver I didn’t have any money and I walked towards my boyfriend who had just told his driver that there is no way that journey costs that much.

After shouting back and forth with them at 5:45am they left with 200.000 for both of us.

We have since looked at reviews on bookaway (online site we booked our tickets through) and saw a review very similar to ours - dropped at different location and then conned. It seems the drivers are friendly with these conmen so lead you right into a trap.

PLEASE PLEASE AVOID.

I did not feel safe throughout this whole experience.
Written August 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jordan
United Kingdom53 contributions
NEVER FELT SO ANGRY IN MY LIFE - AVOID
Aug 2019 • Couples
We’ve just taken this bus journey from mui me to Nha Trang. Avoid booking on bookaway also, it’s more expensive (pro tip)

The ticket wasn’t confirmed online for hours so we went to the shop ourselves. The women was rude and didn’t care when I asked have we got our seats or is it still pending. We sat and waited for a while then asked again. She replied it’s confirmed....but didn’t think to tell us 😊

The arrival location on my ticket isn’t the same as where we arrived. It was around a 5-7 minute scooter ride away and we were conned by two locals into thinking they worked for the company who then demanded money..500,000 each from us after dropping us at the right arrival location on my ticket. They left with 200,000 for both of us. But they played a clever trick by already being super friendly with the bus companies employees and splitting my girlfriend and I up to try and get 500,000 each from us. I simply don’t understand the logic from the employees who treat everyone onboard like trash. Banging on the windows from the outside to wake up an employee at the back sleeping.

We got the bus at 1am and 4 members of the team all surrounded me and were asking questions around my watch which isn’t flashy and costs around $150-$200. Behaving like thugs they were suggesting they would either buy or take it anyway. As I’m with my girlfriend at the time, you don’t expect this from a travel company who you put your faith into, to keep you safe during early hours of the morning and of course a 5 hour trip. Other members of the team threw my luggage under without any care and they were just rude from start to finish.

This company is run by young kids who act like thugs aged between 16-25 who have little respect for customers onboard. Also the bus makes a strange grinding sound every time it turns corners, equally giving you zero sleep and I’m no mechanic but after all this is Vietnam I’m not expecting the world.

AVOID AVOID AVOID
Written August 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fay
9 contributions
Diabolical. AVOID!
Aug 2019 • Solo
I booked an overnight sleeper from Hoi An to Da Lat via bookaway but it was with this company. Driver spoke no English and was exceptionally rude. He kept stopping to pick up friends of his and they kept up their very loud conversations throughout the night. I was told it was a direct bus but we arrived at the office of the company in Nha Trang about 5am and I was told to just sleep on the bus until it was time to go. I was all on my own as a solo female traveller and was obviously quite intimidated. The driver proceeded to go to sleep and, it turns out, forgot about me, so I missed the connecting bus to DaLat (which I wasn’t even told existed). I was then stuck in their office with their rude staff for 4 hours waiting for the next bus. A massive no for all western travellers, but particularly those going solo.
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kuirassierking9
Wellington, New Zealand16 contributions
Terrible
Jun 2019 • Solo
Same as all the other reviews. Just really poor in every way. Was told direct bus, 2 hours bus transfer no fan no aircon.
Written June 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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