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Dolphin Discovery Grand Cayman

Features Animals
West Bay, Grand Cayman
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About Dolphin Discovery Grand Cayman
Dolphin Discovery Grand Cayman invites our guests to have the experience of a lifetime swimming with dolphins in paradise! Our Grand Cayman dolphinarium offers family-friendly programs for all ages, a Caribbean adventure you will never forget.
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Tours and Tickets by Dolphin Discovery Grand Cayman
Overview
Though it may be tempting to spend your island vacation lounging poolside, no trip to Grand Cayman is complete without seeing the island's sights. With this guided sightseeing tour, start with easy hotel pickup before you're whisked to several of the island's top attractions. Highlights include stops at the Governor's Mansion, Tortuga Rum Factory, and limestone rock formations, plus ample time to relax at Seven Mile Beach.
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Andrey Z wrote a review Jul 2020
Greece67 contributions
+1
Uniquely organized show with frendly dolphins and staff. You must do it just to understand how clever are the dolphins!
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Date of experience: August 2019
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Response from TheDolphinCo, econcierge at Dolphin Discovery Grand Cayman
Responded Sep 3, 2020
Hello Traveler, We appreciate your visit to Dolphin Discovery Grand Cayman and especially for taking the time to tell us about our services. We are pleased to know that our staff was a great help and was aware of your needs and, above all, having met your expectations. We are happy to know that our services were of high quality. And that your encounter with dolphins was a magical experience. We hope to have the opportunity to see you very soon. Best regards.
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Laren T wrote a review Jun 2020
13 contributions9 helpful votes
Covid-19 struck, our March 2020 trip was cancelled and every contact with Dolphin Discovery has been the same. They are processing our $915 payment refund. We have been in contact with customer service on numerous occasions and the answer is always the same: our request has been referred to corporate and a decision would be made and a refund issued. Well here we are, over 2.5 months later and we haven't seen a penny of refund. Every other part of our trip was refunded weeks ago, even our accommodation (who had very strict refund policies). Essentially everyone agreed that we had no control over the worldwide pandemic and trip cancellations and thus issued full refunds. I was reluctant to write this review but it seems this company has no intention of ever returning our money and it is shameful. I realize that Covid-19 was tough on all businesses and hence in good faith, we have patiently waiting for a refund. After 2.5 months I'm beginning to think it is time to talk up. I'd suggest being very careful when deciding to book this dolphin excursion realizing that refunds (if ever) are NOT timely processed.
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Date of experience: March 2020
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Sonnyde wrote a review Mar 2020
Myrtle Beach, South Carolina17 contributions12 helpful votes
When we first got to the Dophin Discovery, there was no one to tell us what to do. Everything was very confused. When we found help we were told to take off our hats and sunglasses for the safety of the dolphins. Only to find out that it was more for the photo's with the dolphins. The whole session was to take pictures that you could buy later in the store. The pictures were very expensive and it was a very confusing setup to buy the pictures. In the meantime our heads got sunburned standing in the sun for such a long time. We stood on a grated platform in the water with the dolphin. The trainer was good but again each person did the same thing while a photographer took many pictures. After this we were packed in a bus to go to Carol Beach. Both going to Coral Beach and going to the ship we had to wait for people who were late for the bus. We missed our dinner reservation. We would not recommend this excursion!!!
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Date of experience: March 2020
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Response from TheDolphinCo, Econcierge at Dolphin Discovery Grand Cayman
Responded Mar 24, 2020
Hello Traveler We greatly appreciate your visit to Dolphin Discovery Grand Cayman and your comments on our activities. Your comments about our prices are well received and taken into account since listening to our guests always helps us to improve, however, it is necessary to mention that these prices are based on the local market, also for security measures no type is allowed of electricity. device in the area of ​​interaction with marine life that we conserve. Our main objective is that our clients have an incredible experience. We hope to have the opportunity to see you soon. Best regards.
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kdberg1228 wrote a review Mar 2020
Lenexa, Kansas16 contributions1 helpful vote
We did the Dolphin Lovers Swim package as a family of four (including a college-age son and high school-age daughter). Our trainer Alex made the whole experience fun and entertaining, and he clearly loves his job. He is great at interacting with the dolphins and he makes the guests feel comfortable and confident. Our dolphins Ritchie and Nemo were extremely sweet with very playful personalities. We had originally pre-purchased a photo package for just our daughter, but we loved the photos so much we upgraded to the complete package with all of the photos of our family’s dolphin interactions.
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Date of experience: March 2020
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Response from TheDolphinCo, Econcierge at Dolphin Discovery Grand Cayman
Responded Mar 24, 2020
Hello Kathy, We greatly appreciate your visit at Dolphin Discovery Grand Cayman and especially for taking the time to tell us about our services. We are pleased to know that our staff was a great help and was aware of your needs and, above all, having met your expectations. We are very pleased to know that our services were of high quality. and that your encounter with dolphins was a magical experience. We will share your opinion with Ritchie and Nemo! We hope to have the opportunity to see you very soon. Best regards.
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Jess Watson wrote a review Mar 2020
Keller, Texas1 contribution
Shawn and Lucy the dolphin made a great team. Shawn was so educational and kind. This was our first dolphin encounter and our daughter was a little nervous the first event, Shawn built her confidence up and made her feel more comfortable. We had an amazing time. The 7 mile beach part of the package was not as amazing as I had expected. And it was not enough time to really enjoy it. We are on a RCCL Liberty of the Seas Cruise.
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Date of experience: March 2020
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Response from TheDolphinCo, Econcierge at Dolphin Discovery Grand Cayman
Responded Mar 24, 2020
Hello Traveler, We greatly appreciate your visit at Dolphin Discovery Grand Cayman and especially for taking the time to tell us about our services. We are pleased to know that our staff was a great help and was aware of your needs and, above all, having met your expectations. We are very pleased to know that our services were of high quality. and that your encounter with dolphins was a magical experience. We hope to have the opportunity to see you very soon. Best regards.
Read more
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