Royal Selangor Visitor Centre

Royal Selangor Visitor Centre

Royal Selangor Visitor Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Royal Selangor Visitor Centre is the go-to place in Kuala Lumpur, Malaysia to experience pewter, both as a beautiful piece to be admired and as a craft. Wander through intriguing museum exhibits and witness real-time pewter crafting and end your tour with hands-on pewtersmithing workshops. Royal Selangor Visitor Centre is recognised as one of the top tourist attractions in Kuala Lumpur, winning the Traveller's Choice Award by TripAdvisor in 2015.
Duration: 1-2 hours
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Royal Selangor Visitor Centre
See what travelers are saying
  • BME
    Singapore, Singapore224 contributions
    5.0 of 5 bubbles
    Great Experience - Great Service!
    Brought my mom & wifey to visit Royal Selangor and was very impressed with the personalized tour by the young lady & boy (can't remember their name). They were very accommodative and patiently answer our questions. At the end of the tour, I decided to buy one of the beautiful products and the staff especially Dayang & Cristal were also very friendly. They also happily did a gift wrapping when I told them I'm buying a gift for my mom. I find it a very nice gesture and I truly appreciate such efforts. Well done Team Royal Selangor. You made our day!
    Visited March 2023
    Traveled with family
    Written March 19, 2023
  • colink438
    Manchester, United Kingdom7 contributions
    5.0 of 5 bubbles
    Good experience and tour
    Jasmine took us around for the tour of the museum. She was friendly, good with two energetic kids, informative and was enthusiastic taking us around the museum. Made it interesting for the kids and us. Enjoyed the tour/experience. Thanks.
    Visited March 2023
    Traveled with family
    Written April 7, 2023
  • Meng_z
    Adelaide, Australia5 contributions
    5.0 of 5 bubbles
    Historical place to learn about Pewter industry in Malaysia
    We visited Royal Selangor Visitor centre without booking in advance. The staff were polite and welcoming, and was available to give us a guided tour within 5 minutes. The young tour guide, Poh, was very professional and knowledgeable. The whole place was elegantly presented, products in the show room have a huge variety, and the pecan cake in the Cafe was delicious. It’s definitely a place worth visiting!
    Visited May 2023
    Traveled with family
    Written May 23, 2023
  • Sophie
    1 contribution
    5.0 of 5 bubbles
    Nice place to visit
    Very nice and interesting place. The staff there are very helpful and friendly. Special thanks to our tour guide, Yin. From her explanation we learned about their history and product making. We also had a great experience at the Hard Knock School and will be booking The Foundry Workshop session for our next visit.
    Visited July 2023
    Traveled with family
    Written July 1, 2023
  • Vaishali Limaye
    Pune, India167 contributions
    5.0 of 5 bubbles
    Don't miss their display gallery
    You will be welcomed here with a welcome drink followed by a walk around the factory. Dont miss the Pewter beer mug at the entrance...huge and heavy ! The walk around the display gallery was beautiful, each artefact made of pewter including dinner sets, wine glass set, several portraits, marvel miniatures and so on. They have a small and cozy cafe inside - you can rest before you head out for your tours. Overall an amazing experience.
    Visited May 2023
    Traveled with family
    Written July 3, 2023
  • EmyX
    1 contribution
    5.0 of 5 bubbles
    Must visit
    Surprisingly the tour is free! You will get a welcome drink too. Its an educational trip for me and my family. Special thanks to our guide, Jasmin. She is friendly and gave us comprehensive explanation over pewter history and making! There is a workshop at the end if you would like to craft a pewter souvenir.
    Visited April 2023
    Written July 7, 2023
  • Yas M
    1 contribution
    5.0 of 5 bubbles
    Great visit to Royal selangor
    Very great experience. We were not aware of this factory. We are glad we visited it and 100000% advise to everyone try to make a visit. You will impressed . My heartful thanks to Jasmine best tour guide. From Yasmina Hosany and Family
    Visited July 2023
    Traveled with family
    Written July 12, 2023
  • FarAway19903361466
    1 contribution
    5.0 of 5 bubbles
    A best Cantonese Guider
    I have to say i'm pleasantly surprised. Nicky, my guide an excellent Cantonese speaker, she is a beautiful girl, she was very friendly and enthusiastic about the history of the factory and she kept me interested and informed. The demonstrations while on the tour were good to watch and makes you realise how special this process is and how intricate the items are to make.
    Visited June 2023
    Traveled solo
    Written July 13, 2023
  • Ruby C
    3 contributions
    5.0 of 5 bubbles
    Craftsmanship at its best
    The tour was very informative and such an eye opener! Our guide, Jasmine, is very knowledgeable and answered our queries with patience and always with a smile. It was also such a treat to witness traditional craftsmanship in action at the factory tour!
    Visited July 2023
    Traveled as a couple
    Written July 16, 2023
  • Anna P
    13 contributions
    5.0 of 5 bubbles
    Thank you Poh & Affika!
    Excellent afternoon experience at Royal Selangor! We thoroughly enjoyed making a personalised pewter bowl with Affika in the workshop, and also loved our very interesting and speedy tour from Poh - he taught us about the company history, the significance of the pewter industry in Malaysia, and we got to view live demonstrations on the factory floor of some different products being made by very skilled craftspeople. A great trip out :)
    Visited July 2023
    Traveled as a couple
    Written July 17, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles2,839 reviews
Excellent
1,818
Very good
772
Average
216
Poor
22
Terrible
11

mrjt00
5 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Trip was organised very last minute, and on a bit of a whim, but we had a great time. There is a small, but free and informative, museum and science section, and it's also great to be able to see the factory and some of the methods used in producing the products.

We were assisted by an extremely polite employee, Hoe Nam, who helped us to book onto an activity on the day (School of Hard Knocks - where another great employee, Gordon, helped us create our own pewter bowls), and then also helped us purchase a few gifts for friends, before arranging a free transfer back to our hotel

All in all, a great way to spend a few hours in an interesting factory, run by some great employees
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mrjt00, Thank you for your positive review. We are glad that you have found the tour entertaining and insightful. We look forward to welcoming you back soon. Warm regards, Manager, Royal Selangor Visitor Centre
Written February 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

puchka
Bengaluru, India1,796 contributions
5.0 of 5 bubbles
Dec 2019 • Couples
The Batu Caves tour stopped here for twenty minutes. A guide took us on a tour of the factory and the history of the manufacturing process. Very interesting. The showroom at the end of the tour has a wide display of finished products like household goods, jewellery. Worth a visit and worth owning a piece of this special metal, that can be handed down the generations.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear puchka, Thank you for reviewing Royal Selangor Visitor Centre. We are glad to hear that you have enjoyed your visit. We take great pride in sharing the story of Malaysian pewter crafting with you. See you soon. Warm regards, Manager, Royal Selangor Visitor Centre
Written January 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Avinash Chandra A
Bengaluru, India964 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
The trainee girl who took us around explained so many things about the history of the company, products, pewter, the malleable metal compound etc.the show room was beautiful and we enjoyed our visit. There is a cafe where one can buy snacks is tea, coffee etc.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear avinashchandraa, Thank you for your feedback on Royal Selangor Visitor Centre. We are glad to hear that you have enjoyed your visit. Please join our workshops next time to learn more about pewter crafting. Warm regards, Manager, Royal Selangor Visitor Centre
Written January 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SRMS
10 contributions
5.0 of 5 bubbles
Mar 2023 • Family
Have fun here with your family for short 2 or 3 hours.

Start with pewter museum tour with no admission fee. You may walk in as usually there is no queue at the entrance. The tour will have English speaking guide that excitingly explain all the details and history of the Royal Selangor and pewter in Kuala Lumpur. The tour is fun and informative. You will visit multiple halls that being arranged nicely. During the tour also, will go visit the factory and being explain on the process of making the pewter end products. In the middle of the tour, you also being offered some cold drinks inside small pewter pitcher but you can't bring the pitcher back with you, please return it back =). After done with the tour, you will end at the souvenir shop/ cafe at the lower ground of the building. Then you may choose either to attend workshop session (with some fee) or take some time to enjoys the cafe. The cakes and coffee there are yummy. My family joined the school of Hard Knocks Workshop and have fun knocking and personalize the pewter bowl. You can bring home the pewter bowl, apron and certificate after completed the workshop. Adult or kid really have fun in the workshop. Highly recommended to come and visit this place.
Written March 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hungrycaterpillar270
Singapore, Singapore69 contributions
5.0 of 5 bubbles
Sep 2023 • Friends
Joined a free tour providing a quick history of the company and demonstration of how the products are crafted. Our guide Jessmyn was cheerful and knowledgeable, and all the staff seemed to be incredibly well-trained and friendly. We also opted to craft our own pewter bowl at the School of Hard Knocks (RM75) which was a fun and simple activity which I’d highly recommend (might wanna bring earplugs, it gets a bit loud with all the hammering going on). Finally we had a quick walk through the shop to admire all the beautiful works of craftsmanship. What a great way to spend an hour in KL!
Written September 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lovvers
Glasgow, UK101 contributions
5.0 of 5 bubbles
Dec 2019 • Family
Pleasantly surprised - we wanted to just visit batu caves but the guide added on this visitor centre which the kids loved. The tour didn’t last long but interesting stories and beautiful pieces of art and pieces to buy. Shame it was so expensive as I’d loved to have take one or two items home
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Lovvers, Thank you for reviewing Royal Selangor Visitor Centre. We look forward to welcoming you back soon. Warm regards, Manager, Royal Selangor Visitor Centre
Written January 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cor.empire
Kuala Lumpur, Malaysia41 contributions
5.0 of 5 bubbles
Jan 2022
What a life!?! the best things in life are free, indeed!!!
First time to experience being welcome by the tour guide the moment you enter the museum and guide you through as well which are the top choices at the Café.

As the tour guide knowledgeably stating the important persons, dates and events and Narrating how did it all begin, about the foundation of Royal Selangor, the Founder, first Pewter smiths, the family and the connections.

Showcasing the magnificent and finest collections of products, exquisitely and manually molded. You'll learn the processes from compound or raw preparation, melting, polishing and finishing.

Recommendable and worth as much time as you have available!
Written January 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tour18041403351
1 contribution
5.0 of 5 bubbles
Jan 2024 • Friends
There are no admission fee, but do register before entry so you will get a tour guide who will briefly explain to you on the displays. Shout out to our tour guide, Jasmyn (sorry if the spelling is wrong), she was superb! Patiently answered our questions and made the experience fun throughout the tour. There are workshops that you can join with a fee, can check with the staff for the charges.
Written February 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kenny L
2 contributions
5.0 of 5 bubbles
Jul 2023
We did a walk in and they have people to give us an English guided tour around the facilities and museum. We later found out that they provide transportation to major hotels for free. The tour and museum is free, however we paid to do foundry and knocking classes which was fun for our kids. We made a few pewters to take home.

We dealt with Poh (tour guide) and Hafiz (the instructor). Both are professional and knowledgable. I would recommend this tour.
Written July 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Terry S
7 contributions
5.0 of 5 bubbles
Nov 2021
Join the free guided tour with my family, we were served by Tracy, an English speaking guide who is very friendly and knowledgeable. The tour is really fun and informative as we get to visit the museum to learn about the history and look at the preserved pewter. The Science Discovery Gallery allowed us to play along as well. The most memorable experience is the Live Craftmanship Showcase which we were able to watch how the well-trained pewtersmiths craft each products (and we also have the chance to try on!). This is definitely a must-visit place in Selangor!
Written November 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Royal Selangor Visitor Centre - All You Need to Know BEFORE You Go (2024)

Frequently Asked Questions about Royal Selangor Visitor Centre