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MAM Holidays Thailand: Tours & Tickets

#51 of 628 Tours in Bangkok
Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
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“private tour”(20 reviews)
“great tour”(12 reviews)
About
Mam Holidays Thailand is the fast growing Tourism Company in Thailand. We offer great opportunities for you to have the best quality services in such a beautiful and peaceful places of Bangkok, Ayutthaya, Kanchanaburi, Chiang Mai, Chiang Rai...more
Certificate of Excellence
Open Now
Hours Today: 12:00 AM - 11:59 PM
Contact
Wang Thonglang, Bangkok 10310, Thailand
Chatuchak
Website
+66 83 541 0829
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MAM Holidays Thailand Tours and Tickets
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We booked a tour for Private Half-Day Bangkok City Tour with The Grand Palace. First part of tour was nice and the guide was super gentle, then she informed us in the middle of visit that we had to be back in hotel by 2 pm. We were just half tour so we told her that we haven’t
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Response from MdAbulK3, Owner at MAM Holidays Thailand
Responded Aug 13, 2019
Hello Ms Maria Flavia Conti, You booked with us Private Half-Day Bangkok City Tour with The Grand Palace. Before booking you should have checked start time and end time. For your kind information, this tour starts at 9am and end at 2pm. As you are British citizen, we no need to explain you about maintaining time schedule. You know very well than us. You booked Half-Day 5 hours tour, but you used 7 hours 40 minutes on this tour. As per Shangri-La Hotel, Bangkok CCTV footage, our guide dropped off you at hotel at 4:40pm whereas you were supposed to back hotel 2pm. We paid extra 2 hours guide charge and vehicle charge. In this tour attractions are Wat Pho (The Temple of the Reclining Buddha), The Grand Palace, Wat Phra Kaew (The temple of the Emerald Buddha), Amulet Market and Wat Arun (The Temple of Dawn). You sent me email you did not visit Amulet Market. Our car parking receipt saying you spent 2 hours at Amulet Market. To proof, we have your Amulet Market pictures with us. To go washroom is natural matter. Can you tell me what did you do Amulet Market washroom by spending 40 minutes? You told guide you have stomach problem. My question, if you were sick, why you did your tour? Why you did not cancel your tour? Or why you did not change your tour date? To visit Grand Palace we fixed time one hour. But our car parking tolls receipt saying you spent 1 hour 50 minutes at Grand Palace. Can you tell me one thing? As per our itinerary which attractions you missed? We have your all attractions pictures. China Town is not included in our itinerary, you requested guide, she showed you China Town free of cost. It was your extra facilities; you should have thanked guide and company. But you did not say us thanks on the other side you made complain about guide and company. No problem, as a customer you can write your honest and free opinion. It is your right. Madam, you complaint about company, my request to you please read our previous reviews and see what is saying worldwide tourists about our service, then you will get idea about our company. You wrote “First part of tour was nice and the guide was super gentle, then she informed us in the middle of visit that we had to be back in hotel by 2 pm.” Madam, you wrote First part of tour was nice and the guide was super gentle. But once she informed you had to be back in hotel by 2 pm after that she became rude and very unprofessional. Can you explain me what is my guide mistake? You booked tour for half day-9am to 2pm. She informed you had to back by 2pm, was that her mistake? Madam just get my experience, November 2018 I did Private Windsor Castle, Stonehenge, and Bath from London. The tour duration was 12 hours. For some reason I spent 12 hours 15 minutes. For extra 15 minutes company charged me 1 hours extra bill. You should feel lucky you booked 5 hours tour but you spent 7 hours 40 minutes, but we did not charged you extra for 2 hours 40 minutes. We paid extra charge for guide and vehicle from company account. Try to understand madam, we take money from customers but we do not consume 100% amount. We had to pay every step. We did not establish a charity that we will provide service to customer free of cost. Regarding your complain about guide, for your kind information, all of our guides full experienced and licensed. Miss Natchatya did your tour who have 7 years experience as a tour guide. She is working with us from last 4 years. It’s a memorable thing that she got first time 1 star review in her life from you. She achieved many and many 5 star reviews in our page. You recommended “Please avoid this tour operator!” As per our sense you booked 5 hours tour but you wanted to use vehicle and guide for unlimited time. Our cordial request to you, please do not do this type of behave with worldwide any tour operator. You rated us 1 star, we are happy that you gave us chance to explain what the real matter was. Our respected worldwide tourists get idea about us. Finally we are sorry that we tried our best to give you enjoy, to make your day happy and funny. But we could not make you happy. And I trust no tour operator company available in this world who can make you happy.
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A++ Highly Recommend! The tour guide and driver was absolutely wonderful and personalized the day perfectly making sure we were happy, comfortable and all our needs were met! Look no further, you will be very pleased!
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Review collected in partnership with this hotel
Response from MdAbulK3, Owner at MAM Holidays Thailand
Responded Aug 30, 2019
Thank you for booking with us and your excellent review.
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Great tour around the temples and main sites in Bangkok. Guide was lovely and took us for a tasty lunch. Highly recommend
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Response from MdAbulK3, Owner at MAM Holidays Thailand
Responded Feb 17, 2019
Thank you for taking the tour with Mam Holidays Thailand, and writing this nice review! Looking forward for see you again with us in Thailand!
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We took a chance and booked a full day private tour with a guide from MAM Holidays Thailand. Our guide was excellent. She showed up when she was supposed to, knew a great deal about the Kanachaburi area and WWII history, had excellent command of the English language, took
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Review collected in partnership with this hotel
Response from MdAbulK3, Owner at MAM Holidays Thailand
Responded Feb 17, 2019
Thank you for visiting Thailand with Mam Holidays Thailand, and writing this great review! We are always trying to improve the experience of guests with our tours based on the feedback they provide us. More feedback we get from you, more we can improve. Glad that we were able to make a happy holiday for you here. Looking forward to see you again in Thailand!
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I loved the tour! Tour guide was knowledgable and I had a lot of fun! We hit all the highlights of Bangkok!
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Review collected in partnership with this hotel
Response from MdAbulK3, Owner at MAM Holidays Thailand
Responded Feb 17, 2019
Thank you very much for writing this great review and recommending us so highly! Looking forward to have you with us in our other tours during your stay in Thailand. Have a nice day!
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Previous
Nearby
Chatuchak
Every weekend, thousands of tourists make their way up
to this Northern Bangkok suburb to get lost in an
enormous maze of shops at the Chatuchak Weekend
Market. Home to almost 10,000 vendors, you’ll find
everything from vintage sneakers to comic books and
Thai handicrafts being sold here. You name it,
Chatuchack probably sells it. The market is a great
place to pick up souvenirs, but be sure to bargain for
...More
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