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Information, tips and bookings for any trip to Zermatt: the team from Zermatt Tourism offers advice, help, brochures, tickets and even souvenirs to ensure that visitors enjoy the best possible stay. The expert team from Zermatt Tourism offers advice...more
We reached Zermatt on 20 May 2019 and went to tourist information centre first thing in the morning. It was a gloomy day and there was nothing much we could do. We made enquiry to a female service staff (didn’t get her name) on alternative...More
A very touristy place so good to have a Tourist office near the train station to help them; they need it.
Postcards & the usual tat is available to buy.
A lot of older Swiss have complained to me about the Tourists in Zermatt, especially...More
Purchased tickets online for the Glacier Paradise ride from Zermatt. No tickets arrived before our holiday despite their confirmation stating they would. No tickets on arrival in Zermatt at the cable car station (a seperate organisation from the tourist office - note) Had to pay...More
Date of experience: May 2019
Zermatt_Tourism, Assistentin Administration at Zermatt Tourismus, responded to this reviewResponded June 10, 2019
As we have already confirmed to you by mail, the amount will be refunded. Due to a change in the terminals it took longer this time. Please be patient. Thank you for your understanding
When we were there, there was one line to ask questions ...however we needed to move to another line to purchase lift tickets. That person did not sound too enthusiastic to answer additional questions. If you know what you want, buy lift tickets at the...More
Helpful, friendly staff right outside the Zermatt Bahnhof (train station to Taesch parking garage as well as to the rest of Switzerland).
Stop in and ask for the free Zermatt map - very well done and a must even for just walking the town!
One of the best things about this charming Alpine location is the total absence of cars from the Main Street. The train line also ends here, making it feel just that bit more isolated and special. They do however have electric taxi carts so you...More
It really does depend who is at the desk in this place for your level of help.
When I arrived in Zermatt last month the lady Silvie could not have been more helpful. She found for me and booked a very good hotel for a...More
Frequently Asked Questions about Zermatt Tourismus
When is Zermatt Tourismus open?
Zermatt Tourismus is open Sun - Sat (8:00 AM - 8:00 PM). Buy tickets in advance on TripAdvisor. If you book with TripAdvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.
What's the best way to see Zermatt Tourismus?
According to TripAdvisor travelers, these are the best ways to experience Zermatt Tourismus: