A truly fantastic experience. A lifelong ambition. To be so close to these magnificent creatures was amazing. Great crew on board. Great transfer from our hotel.

My son went with three of his friends - second visit in two years for my son who was given a voucher after his last visit as there was no sharks I know that a shark presence can’t be gauranteed but again no sharks! This time my son was told he wouldn’t be issued with another voucher - I sent an email to the company to complain but at the time of writing this review I have not had a response!

We had this tour booked for a few months. Initially the commas were fine, using WhatsApp with Eileen at shark zone. However, the day before our planned tour, we were informed that the time of the tour had change to 12.00 from 10.00, and as we were arriving by cruise ship, that also potentially left us short of time. However, when we arrived at the offices they were empty. Not just no people, I mean empty - no seats , no desk, no computer, absolutely nothing. There was a cleaner mopping the floor who had no clue what we were talking about and nothing else. We went to a nearby tourist information office and the chap there knew White Shark - he phoned them on our behalf and we were told the tour had been cancelled. The following dialogue between us, Shark and Shark Zone was confused and vague. They tried to suggest the cruise line - Norwegian Dawn - had booked up the morning slots. This was an absolute fabrication. No excursions whatsoever had been booked by the ship later verified when we arrived back on board. So we literally found out the tour was cancelled literally when we arrived at the “offices”, and no one was there. We got our money back without issue, but the point is that the comms were dire, no one contacted us at any point, we were effectively lied to for the reasonings around changing the cruise time. The reason for the PM cancellation was given as weather and sea conditions, which is fair enough as it was windy, but had we been informed in advance , we could have made alternative plans for our stay in Mossel Bay.

Had an amazing trip, the crew worked really hard for us. We managed to see some magnificent great white sharks in Mossel Bay.

What an amazing experience, the staff was great and they made us all feel comfortable and safe. I would love to do it again

The experience was exceptional with great customer service and with excellent sightings. An memorable experience

It was wonderful experience. Sharks were beautiful, mostly from 2-6 meters. Thank you for that again. I can recommend for everyone.

Unfortunately we didn’t see any sharks but the boat staff tried very hard to lure them in for several hours. When we finally gave up they took us on a quick ride to see the seals which was cool. They also provided good snacks and water/juice on the boat. There was also fresh coffee at the meet up location and our shuttle driver was very nice. (Note: first outing was canceled due to weather a couple days prior so we fit this in on our last day in Cape Town) Personally think they should either give a partial refund when that happens or offer a voucher to use at a different time. In addition they charged more than half for our additional 4th person to ride on the boat with us (not diving) and the boat was less than half capacity. (Her son was diving so she wanted to be there to take pictures and watch.) Lastly, they did not provide anyone to take any photos so come with camera ready! 😉

This company has the worst response time for e mail. We booked a trip for Great White diving. It was cancelled the day before. Was asked if we can move it to another day. Mind you we travelled from the USA to do this. We have other plans booked I was told National Geographic has blood their boats for two weeks. We stayed in Mossel bay as it was on our way to Cape Town. I am not sure whom it is to blame. Jaman booking agency/ Trip advisor or the diving company. I could have saved myself a lot of time and traveled to another town to see sharks (probably not Great whites though ) as they are not found in other locations. Summary get your act together.

I highly recommend Shark Zone. They professionally organized our trip and everything was on time. There was great communication and guidance throughout the process. And we had an awesome experience. Thank you so much!😁

Exhilarating fun. Best experience. Exciting. Nerve wracking. Terrifying. Must to. The team was very friendly, generous and engaging. I must mention Miss Kelly, the hostess with kind heart..... beauty with brains.

Incredible adventure of a lifetime. Just awesome memories.... exhilarating. Nerve wreaking. Exciting. Into the wild. Patience and anxiety. Its wonderful... must to... The team was friendly and kind.... I must name Ms Kelly, perfect hostess, brains & beauty....

I was trying to book the sunset Safari and the transportation from the airport.Stephen made sure everything was taken care of properly.Nice driver,amazing Safari and the best of all:I felt safe outside my country.Highly recommended!Five stars!

I liked the experience and the company very much. They were always in touch prior to the trip answering all kinds of questions. The trip was nice, the crew great, videographer with a great sense of humor took videos that we got. I was pleasantly surprised by the breakfast and lunch we were offered. Well organized. The company is definitely recommended. As for experience I would like to have some more :) It was quite quick for me and not enough to enjoy to the fullest. May be will try again one day.

I loved it. It was definitely the highlight of my trip. I saw about 30 different sharks. It was scary but definitely safe and worth the experience.