Tours and Tickets

Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal provided by VIP Trans

Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal

Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal
3.5
Book in advance
from
$15.97
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
30m
Hotel pickup offered
Group size:
15
Near public transportation
Ticket type:
Mobile
Free cancellation
About
Know before you go
  • Duration: 30m
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Know before you go
  • Duration: 30m
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Need help booking?
Call the number below and use the product code: 14868P11
Important information
Inclusions
  • Pickup from your hotel or cruise terminal
  • One-way shared transfer to Honolulu Airport
  • Luggage assistance
  • Local taxes
Exclusions
  • Pick up outside of Waikiki, Kahala or Honolulu area
  • Gratuities
  • Excess luggage charges (where applicable). All passengers are allowed to have one carry on luggage, one personal item (Purse or bag back) and one checked bag per passenger
  • Extra charge for different luggage size such as Surfboard, Golf Bag
Duration
30m
Departure details
  • Traveler pickup is offered.
  • Passengers are picked up from their hotel or Resort designated shuttles pick up area* and dropped off at their airline. * Please confirm with your hotel’s or Resort’s front desk for the pick up location.
  • Ports:
  • Pier 2 Cruise Terminal, 521 Ala Moana Blvd, Honolulu, HI 96813, USA
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Call supplier to arrange a specific pick time for your departure transfer at least 3 days prior to transfer date.
  • Children must be accompanied by an adult
  • Car seat available for children 4 years and under, for an additional charge if needed
  • Vehicles are collapsible wheelchair accessible, on request if advised at time of booking. However the driver is unable to assist passengers boarding and disembarking due to insurance regulation
  • Each passenger is allowed 2 pieces of luggage and 1 personal item at no additional cost
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • Children under 5 years old can travel for free as long as they will be traveling on an adult lap.
  • There's an extra charge for transporting a car seat as it's considered a special item.
  • This tour/activity will have a maximum of 15 travelers
Inclusions
  • Pickup from your hotel or cruise terminal
  • One-way shared transfer to Honolulu Airport
  • Luggage assistance
  • Local taxes
Exclusions
  • Pick up outside of Waikiki, Kahala or Honolulu area
  • Gratuities
  • Excess luggage charges (where applicable). All passengers are allowed to have one carry on luggage, one personal item (Purse or bag back) and one checked bag per passenger
  • Extra charge for different luggage size such as Surfboard, Golf Bag
Departure details
  • Traveler pickup is offered.
  • Passengers are picked up from their hotel or Resort designated shuttles pick up area* and dropped off at their airline. * Please confirm with your hotel’s or Resort’s front desk for the pick up location.
  • Ports:
  • Pier 2 Cruise Terminal, 521 Ala Moana Blvd, Honolulu, HI 96813, USA
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
30m
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Call supplier to arrange a specific pick time for your departure transfer at least 3 days prior to transfer date.
  • Children must be accompanied by an adult
  • Car seat available for children 4 years and under, for an additional charge if needed
  • Vehicles are collapsible wheelchair accessible, on request if advised at time of booking. However the driver is unable to assist passengers boarding and disembarking due to insurance regulation
  • Each passenger is allowed 2 pieces of luggage and 1 personal item at no additional cost
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • Children under 5 years old can travel for free as long as they will be traveling on an adult lap.
  • There's an extra charge for transporting a car seat as it's considered a special item.
  • This tour/activity will have a maximum of 15 travelers
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

3.5
14 reviews
Excellent
9
Very good
0
Average
1
Poor
0
Terrible
4

Peter M
Junortoun, Australia29 contributions
All good, on time, good communication fair price. Very happy driver. Waikiki to airport was forty bucks ozzie.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
viptranshawaii
Mahalo for your thoughtful feedback. I'm glad you had a great experience with us. Hope to see you soon!
Written March 10, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

John K
Lago Vista, TX23 contributions
Couples
Needed to get to the airport for an 8 AM flight. When I booked they said they would pick us up at 5 AM. I was a little worried that they would show at that hour but they were there right on time. Driver was SUPER nice but a little "chatty" for me at that hour of the morning.
Written December 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
viptranshawaii
Mahalo John for your feedback. We're glad you had a wonderful experience with us. See you soon!
Written December 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

mizuiromizutama
Oahu, HI3 contributions
Family
Good trip Good drive safe airport
I will come back to the company next Waikiki stay
Nothing to worry
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
viptranshawaii
Mahalo for your thoughtful feedback! We're glad you had a great experience with us. See you soon!
Written February 28, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Compass564493
1 contribution
unfortunately, our flight was delayed over 3 hours and when it arrived at the terminal, there was no one at baggage claim from the shuttle service. We wandered around baggage claim and the terminal for a half hour looking for a shuttle sign, but found no visual directions to the shuttle service. We finally, not at all near where we landed, a nice shuttle service employee on a cart who gave us a ride to where there was a shuttle. I don'gt know the airport restrictions, but a sign inicating where the shuttle service could be found would have been helpful. Or a ap on the back of our ticket. We also asked a couple of airport employees, who gave us wrong information.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
viptranshawaii
Mahalo for your feedback. We'll be looking at your suggestions.
Written March 19, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Wanderer384137
Buckeye, AZ4 contributions
Horrific customer service. We were never given instructions for time or pick up location. You can’t call anyone for details. Ended up calling a cab. Bad experience #2 with this company. Won’t again!
Written July 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kimbo767
Perth, Western Australia137 contributions
VIP transport avoid like the plague!

We booked and paid ($25US) this company to take us to the airport 4 days in advance. When you book online you fill in your flight details and they suggest with international you be at the airport 3 hours earlier. All this information was filled in so they had all our details. Our flight time of 10:30am and a pickup of 7:45am.  8:00am and no bus. We called them only to find they thought our pick-up was 10:30am! After telling them how stupid they are not to read their own website and confirmation email they sent us, they advised another bus would be there “shortly". We waited another 15mins and caught a cab. We were now 30mins behind schedule, bearing in mind it's a week day and we had traffic against us.  They are not worth it. We also found out that if you catch a taxi from any hotel to the airport it's a flat rate of $27US + tax!! Take a taxi it's much easier.

Written May 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dianne H
Ajax, Canada8 contributions
Our bus arrived right on time and took us directly to the airport. We were the only passengers on a full size bus.
Written December 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
viptranshawaii
Mahalo Dianne for your feedback. We're glad to have another happy customer. See you soon!
Written December 4, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Debbie L
8 contributions
Family
They provided Good service and the staff was very courteous. They made things easy for us. I would use them again.
Written November 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
viptranshawaii
Mahalo for your feedback. We're glad you had a great experience with us. Hope to see you guys soon!
Written November 4, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Lynn P
Cincinnati, Ohio14 contributions
Couples
Reserved a shuttle weeks in advance for a trip from the cruise port to the airport. The latest option available was noon so this is the time we chose. Our flight was not until mid afternoon, so we thought we would check our luggage at the pier and visit the local area for a few hours before heading to the airport. I decided to call VIP about 11:50 to ensure we meet them at the correct pick up location. They told me their pick up time at the pier was 9:00 am. I told them that I have a reservation to be picked up at noon. I am looking at a copy of my reservation with the noon pick up time as I write this review. The lady on the phone had no customer service skills. No admission of their mistake or sense of urgency to fix the problem. Around 12:15 2 VIP shuttles showed up. We were relieved at first. We approached them and they said they were not going to the airport and would not take us. I know we could have taken an expensive taxi but that would have been a last resort. Around 12:45 a different shuttle service pulled up to drop off a couple of passengers. I told the shuttle driver what was going on and asked if he was willing to take us to the airport. He was very gracious and took us to the airport. I wish I remembered the name of that service so that I could give them credit. To top it off, VIP charged me for the trip that they failed to show up for. Now I have to dispute the charge. They also had my cell phone number and certainly didn't call me at the time (9:00) they CLAIMED they were supposed to pick us up. I would never use this company again! We experienced great service everywhere during our trip to 4 different Hawaiian Islands with the exception of VIP travel. They certainly do not fit the Hawaiian culture (or the service industry in general)
Written October 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Grace G
1 contribution
Solo
The driver came on time, helped me with my bag, was polite and friendly. He drove well and gave a safe ride.
Written April 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 11
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: VIP Trans
CAwinediva
CAwinediva
00
Poor experience
No indication of where to meet. HNL is the most confusing airport in the world. No cell service to call. Finally an
Storyteller452094
Storyteller452094
00
Terrible Experience
Our driver was not at the gate as promised. The office personnel were not helpful; even hung up the phone when I ca
Michael R
Michael R
00
First Hawaiian Trip
Person at airport getting our bags was friendly and understanding as flight was delayed. Driver was great and inf
ginasO2623OJ
ginasO2623OJ
00
Great, Felt Safe, Felt Transportation Reliable
We used VIP shuttle for all our transportation needs while in Hawaii. We used them when we arrived, used them when
charor621
charor621
00
Amazing deal
This round trip shuttle was great for tge price. The company is really good about quickly responding to any questio
Deannegillock
Deannegillock
00
Time is valuable- don’t depend on this company
Terrible experience. We waited on the shuttle over an hour. We left the airport twice to take us to our hotel and t
LightPacker745343
LightPacker745343
00
My conundrum
I had no problem once I finally found the driver. Better directions would have been greatly appreciated. Not sure i
joejI73FX
joejI73FX
00
On time arrival
Arrived within minutes of my calling. Highly appreciated after a red-eye flight. That's all I've got to say abou
Ozi-gal
Ozi-gal
00
Completely disorganised, avoid at all costs!
Total disaster. Booked for 4pm shuttle with the information we were arriving at 3.30pm, inter-island. No-one meet
X3411CRalexc
X3411CRalexc
00
Not worth saving some cash
My wife and I went with shuttlefare for our honeymoon. our experience was Terrible. There was no one to greet us at
I7730LZlorin
I7730LZlorin
00
Friendly Team
Friendly staff. They were at baggage claim to help with luggage. Nice vans. Appreciated the call when I arrived
Luisablabla
Luisablabla
00
Great service
Very good service, on time and professional. I booked both on the way to the hotel and back, no regrets :) price is
Kispears
Kispears
00
Worst experience ever
The information I received from the company indicated that we would be picked up at 7:45 and that a person would m
just2c2
just2c2
00
Great Customer Service!
Excellent Customer Service! George the Porter was waiting for me and was so patient when my luggage didn't show up
Stlouisbaseball
Stlouisbaseball
00
Great service
They were very helpful and punctual. They were waiting for us when we arrived and got us back to the airport. We
Frequently Asked Questions about Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal

Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal price starts from $15.97. Discover and book Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal on Tripadvisor

Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal on Tripadvisor

Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal is hosted by VIP Trans. Read reviews, discover additonal experiences or contact VIP Trans on Tripadvisor. Discover and book Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal on Tripadvisor