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Wherever you are in Hawaii, you would want to know that you will get around quickly at an affordable price. That's why this tour should take care of your transportation needs for Honolulu and Waikiki. Service from the airport: A VIP greeter with green and white aloha shirt will be waiting for you at the baggage claim, and will have your name on a sign, assist you with your luggage, and escort you to your shuttle van. This service is free of charge and unique to this tour. It's this local operators way of saying "Mahalo" for choosing them. Service to the airport: Passengers are picked up from their hotel or Resort designated shuttles pick up area* and dropped off at their airline. Please confirm with your hotel's or Resort's front desk for the pick up location.
I recently booked round trip service from the airport to Waikiki. Was greeted at baggage pick up by a lady with a sign with my name and she had a friendly smile. The drivers on the round trip were friendly and helpful. On time and...More
Date of experience: August 2019
viptranshawaii, Guest Relations Manager at VIP Transportation Honolulu, responded to this reviewResponded 2 days ago
Mahalo for your feedback. We're glad to have another happy customer.
Hope to see you soon!
I called the office for confirmation for pick up from our hotel and the receptionist is so rude no respect at all..More
Date of experience: July 2019
VIP Trans T, Guest Relations Manager at VIP Transportation Honolulu, responded to this reviewResponded July 1, 2019
Dear Mikey, thanks for your feedback. I sincerely apologize to you for what happened and for any inconvenience this may have caused. We take all complaints very seriously and we do our best to resolve any issue you have encountered with us. Can you email...More
We were confirmed to pick us up at 5.30 AM but didnt turn up to pick us ,rang them twice one said he be there in 5 mnts which never did, rang up again after 40mnts waiting and while was explaining to be in a...More
We had shuttle service to and from the airport booked. From the airport the shuttle was over 30 mins late and then stopped to pick up other people from another terminal. After that we got detoured to the cruise terminal before getting to our hotel...More
Response from olivierlexi2019 | Reviewed this property |
I don’t know the company’s rules but it’s the size of the van determining max number of people. On our trip from the airport we had one additional passenger, back to the airport just us. Both drivers were excellent company.