Mt Cook and Fox Glacier with snow landing (allow 30 mins - departs Fox Glacier)
4.6
Mt Cook and Fox Glacier with snow landing (allow 30 mins - departs Fox Glacier)
By HeliServicesNZ Fox & Franz
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About
Free cancellation • Full refund if cancelled up to 24 hours before the experience starts (local time).
Reserve now & pay later • Secure your spot while staying flexible.
Lowest price guarantee • Find a lower price online? Get the difference refunded!
Ages 0-99, max of 50 per group
Duration: 30m
Start time: Check availability
Mobile ticket
Live guide: English
More
Highlights
- Pre-flight safety briefing
- Entry/Admission - HeliServicesNZ Fox & Franz
What's not included- Souvenir photos (available to purchase) when conditions allow
- Entry to Franz Josef Cinema to view WESTLAND WONDERLAND 40 minute South West New Zealand spectacular
- Start:
- 44 Main Road, Fox Glacier 7951, New ZealandFox Guides Building, 44 Main Road, Fox Glacier
End:This activity ends back at the meeting point. - Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Surfaces are wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 49003P4- Confirmation will be received at time of booking
- Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or refund
- Children must be accompanied by an adult
- No heart problems or other serious medical conditions
- Most travelers can participate
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This tour/activity will have a maximum of 50 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 49003P4
From
$252.61
per adult
Select date and travelers
Similar experiences
Itinerary
- 44 Main Road, Fox Glacier 7951, New ZealandFox Guides Building, 44 Main Road, Fox Glacier
- 1These two locations at Franz Josef and Fox Glacier include a souvenir/gift store and cafe
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Top rated
More to explore in Fox Glacier
About the operator
Don’t take it from us – here’s what people have to say about this operator:
- Tissa0100 contributionsExcellent experienceWe had an excellent flight to both Franz Josef and Fox glaciers. The views were exceptional and the experience one of the highlights of our visit to New Zealand. The helicopters can carry 6 persons, so if you go for the cheapest one (to Franz Josef only) you can expect it to be full. The twin glacier tour was only booked by us (3 persons), so we had a private tour.Written March 14, 2025
- peggym3570 contributionsWoaw!What a wonderful experience ! We were very lucky with the weather though… very experienced and friendly pilot, lots of information. Breathtaking views and an amazing snow landing!Written March 11, 2025
- Go012368243830 contributionsQuite simply WOW!!!What an AMAZING experience!! Our day started with disappointment when our original company cancelled our flight due to the cloudy conditions. We contacted HeliServicesNZ & they were confident the weather would change sufficiently to be able to fly & they were right!! Big thanks to Aaron for his customer service & great chat! Words can’t adequately express the spectacular views during the flight & the touchdown on the glacier will live long in our memories! Ken, our pilot gave us his very knowledgeable commentary throughout our flight & was so kind in photographing us all on the ice…thank you!! If you get the chance, definitely do this & book with HeliServicesNZ!!!Written March 11, 2025
- EvangelineRoberts0 contributionsFantastic FlightThe flight was fantastic. Take off was super smooth. The views were incredible, with the glacier being even better than I hoped. We were disappointed that we couldn't land but the visibility was just too poor, so rather happy we didn't attempt it. It didn't matter though as it was awe inspiring. I would happily do it again.Written March 3, 2025
- timprior0 contributionsTwin glacier helicopter trip with spectacular viewsOn Distant Journeys tour and this was an ‘add on’. So glad we went, it was the most fabulous experience. Our pilot (Geordie) was excellent and after landing on Franz Glacier we then went up and over the ridge to view the Tasman Glacier. The views over the alps were beyond spectacular and the Tasman Glacier was amazing to view from above. A superb 30 minute tour and worth every penny.Written February 28, 2025
- Alison Y0 contributionsHelicopter rideExcellent service Felt very safe after discussing our booking , very flexible too considering how busy they are Really friendly staff who know their job wellWritten February 23, 2025
- Judith R0 contributionsWOWWhat a professional company. From the minute we walked in we were welcomed and fully explained to about what we would get in one of their flights. No bookings that day so booked for 7.30 am the following morning knowing the weather report wasn’t great . They gave us another time option if it was canceled. Arrived early and weather wasn’t great but we were kept fully informed the whole time as to what was happening. ( Pilots call to fly or not) . Flight went ahead and we did not have to pay until we landed as we were told we would pay for the service we received . This was incase the flight was shortened or we couldn’t land on the glacier. After full safety procedure we were able to fly and WOW what an amazing view . The pilot (Jamie) was very professional and we landed and stood on the Fox glacier. Not a clear blue day but the incredible moody sky made this a WOW moment and appreciate that we live in such a beautiful country. Thank you to all at Heliservices for your great professional service and giving us the opportunity to view our beautiful mountains and glaciers from above.Written February 23, 2025
- 104jacquelynk0 contributionsHelicopter ride Franz Josef and Fox GlacierThe view from the helicopter was amazing. First time stepping on Fox glacier. Was surprised in summer, it is not so cold on the glacier. I really enjoyed the experienceWritten February 17, 2025
- BobSki-UK0 contributionsDon’t think about it . . . Do it !!!I hadn’t planned to do a helicopter trip but thought I’d pop into the office to get an idea of availability and prices. Aaron, in the office and later the ‘loader’ was really helpful - and did so with a great manner - relaxed but professional (as it should be). I opted for the twin glacier flight and was lucky to have a window seat the whole journey. Jordy (the pilot) was fantastic and really fun to fly with. The thing that blew me away was his ability to print off our individual pictures (of us on the glacier) before we had even taken off again !!! An experience well worth the price 👍Written February 8, 2025
- Shannon M0 contributionsSo glad I did this experienceAmazing experience and best way to see the Franz Joseph glacier. Staff were helpful and kind. Easy to get to the heli. Everyone should consider doing this trip - it is well worth the money.Written January 17, 2025
- Guide496198265030 contributionsBreathtaking glacial experienceI took my young son on this flight, and it was perfect for us. A 5 minute helicopter flight over Franz Josef glacier to a snow landing whilst observing the glacier. Snowballs were thrown and a small snow man built before flying back down the glacier. Amazing experience.Written January 12, 2025
- dmhesse77600 contributionsIncredible flight to an awe inspiring siteLanding on the glacier was the highlight of our 3-week trip. Unbelievable 360 views. Being an avid lifelong skier, this was awe inspiring. You don't realize just how small you are until you stand on these ice fields. So cool. A must do activity. Watch the movie at the office too - well worth it.Written November 20, 2024
- dmhesse77600 contributionsIncredible trip!AWESOME is the one word I'd use to describe the flight. So many breathtaking photos and videos. Mind blowing vista. Best tour we took on the entire trip. Highly recommend.Written November 11, 2024
- Guide269045471070 contributionsBest experience ever!!Our glacier helicopter tour was absolutely surreal and hands-down the best experience ever! Originally, we’d planned to take the flight the day before, but bad weather forced a cancellation. Lucky for us, the skies cleared up the next day, and we headed to the check-in centre, where the staff, especially Tanya, made everything smooth and easy. At 9:30, we were ready to go. From take-off to the snow landing, every moment was jaw-dropping. We did the twin glacier package, and the views were unreal! Jordy, our pilot, was incredibly professional, giving us commentary on each glacier’s story while making the entire experience feel effortless. The snow landing was something out of a dream, he touched down so smoothly you’d think we were landing on a fluffy pillow (even though, spoiler alert, that snow isn’t as soft as it looks). Jordy didn’t just fly us, he also acted as an unexpected photographer extraordinaire, helping us capture every angle. I swear he has a side gig as an Instagram content creator because he knew all the best angles (we had about 45 photos taken by him). Thanks to Jordy and Tanya, we had an unforgettable adventure. If you’re looking for jaw-dropping views, an epic snow landing, and a pilot who doubles as a glacier photo guru, this is the tour to book! 10th November 2024Written November 9, 2024
- GeorgiaRM20200 contributionsIncredible experience!From start to finish this experience was incredible! We went into the store and spoke to Dee who was lovely and so informative. She was able to book us onto a tour the following morning and answer all of our questions. We were then lucky enough to have her husband, Ken, as our pilot the next day! He was amazing and took some great photos of us too. Would definitely recommend!Written September 12, 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.6
18 reviews
Excellent
16
Very good
0
Average
0
Poor
0
Terrible
2
Tanurag s
1 contribution
Nov 2024 • Family
This is best experience I ever had. I got the twin glacier package which lasted around 30 minutes. The views were AMAZING, you could see mountain peaks you probably never seen before! By the way shout out to Jordey, probably best pilot and cameraman there is. What I thought was the best part was how the pilot flew the helicopter around 15 meters from the glacier, so you got a nice clear view. You could tell the pilots were experiencing because of how smooth they fly. It almost feels like you weren’t in the air if there was no noise.
Some things they could improve on (but still did good on):
Spend a little more time on the glacier- I know it’s risky and expensive but I would be willing to spend a few more for longer time on the glacier.
Not rush at takeoff- the staff were super nice but were really in a rush as they only let you spend around 15 seconds to look at the helicopters.
Switch around seats- I was sitting with my family in the back 4 seats which has an amazing view, but the 2 people at the front got an even better view twice which made me kind of jealous. Still an amazing view!
Even though it was a hefty price the view and flight time made up for it. I would definitely recommend the twin glacier package for its value of money. Only thing that you should watch out for is the weather. I am not saying it’s the company’s fault but we were meant to go at 9:30 am but because of rain and fog it was delayed to 8:30am the next day then delayed again for 1 hour until we got the green light to go.
Some things they could improve on (but still did good on):
Spend a little more time on the glacier- I know it’s risky and expensive but I would be willing to spend a few more for longer time on the glacier.
Not rush at takeoff- the staff were super nice but were really in a rush as they only let you spend around 15 seconds to look at the helicopters.
Switch around seats- I was sitting with my family in the back 4 seats which has an amazing view, but the 2 people at the front got an even better view twice which made me kind of jealous. Still an amazing view!
Even though it was a hefty price the view and flight time made up for it. I would definitely recommend the twin glacier package for its value of money. Only thing that you should watch out for is the weather. I am not saying it’s the company’s fault but we were meant to go at 9:30 am but because of rain and fog it was delayed to 8:30am the next day then delayed again for 1 hour until we got the green light to go.
Written November 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you tanurags for your wonderfully detailed review, it is really great feedback that we can take onboard. Delays can be frustrating but when you hold off for the best and much safer weather conditions you get the best and safest result.. Thank you so much for your patience which really made the difference. And of course thank you so much for your 5 star rating. From the HeliServices.NZ Fox Franz Haast Customer Services Team :)
Written January 14, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Benjamin Moye
Norwich, UK856 contributions
This was a brilliant activity and was the highlight of our trip to New Zealand. All staff were helpful and our pilot was chatty and informative. We got an upclose view of Mount Cook followed by landing on the glacier. Standing on the glacier in the sunshine above the cloudline was a truly surreal experience.
While the experience isn't cheap I think it was really good value for money, especially when compared to other attractions across the country. I can't recommend doing this enough!
While the experience isn't cheap I think it was really good value for money, especially when compared to other attractions across the country. I can't recommend doing this enough!
Written January 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much benjam for the great feedback and wonderful 5 star rating. Great to hear about our helpful staff and Chatty and informative Pilot as our goal is to provide all we can to ensure customers feel comfortable and safe. And thank you for the recommendation.
Written January 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trudy R
1 contribution
Jan 2025 • Family
The trip was just phenomenal- words can’t really describe it. Rusty was an excellent pilot and we felt safe the whole time. Kids were nervous before we went but were absolutely fizzing within minutes and declared it was the best thing they had ever done.
Snow landing and the time spent on the glacier was tops. 10/10 recommend, I just wish we had done the longer flight to spend more time in the air.
Snow landing and the time spent on the glacier was tops. 10/10 recommend, I just wish we had done the longer flight to spend more time in the air.
Written January 6, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a brilliant review and 5 star rating - thank you 100trudyr! That’s so fantastic to hear and your 10/10 is the icing on top! It is so pleasing to hear everyone was fizzing! From the HeliServices.NZ Customer Service Team!
Written January 7, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
flysub
Trento, Italy230 contributions
Booked with confirmation email for 3pm. I arrive on time, after a long journey, and they tell me that I am alone and therefore they cannot take the helicopter (it is not written in the confirmation email... only in small print on their website)
They suggest moving to 4pm. There are clouds in the sky, but they assure me that there is no problem.
At 3:30pm I pay, but shortly before leaving they tell me that the route will not be the one I had booked, but another one..
I already understand that there will be problems and ask not to go. They tell me that I have already paid..
So I have to go. Up there, obviously, it is full of clouds and you can see half of what I should have seen. Also, the tour lasts 25 minutes and not 30. Of which 7 are stopped on the glacier. So in total it is 18 minutes of flight..
the helicopter is old and not new as they had assured me.
When I get back I report all these things, but they answer me badly too. Zero professionalism. 420 nzd wasted. The worst helicopter experience of my life (and I've had many). I strongly advise against this company. There are others anyway. Certainly more serious!
They suggest moving to 4pm. There are clouds in the sky, but they assure me that there is no problem.
At 3:30pm I pay, but shortly before leaving they tell me that the route will not be the one I had booked, but another one..
I already understand that there will be problems and ask not to go. They tell me that I have already paid..
So I have to go. Up there, obviously, it is full of clouds and you can see half of what I should have seen. Also, the tour lasts 25 minutes and not 30. Of which 7 are stopped on the glacier. So in total it is 18 minutes of flight..
the helicopter is old and not new as they had assured me.
When I get back I report all these things, but they answer me badly too. Zero professionalism. 420 nzd wasted. The worst helicopter experience of my life (and I've had many). I strongly advise against this company. There are others anyway. Certainly more serious!
Written March 9, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much "flysub" for your valuable feedback - We are truly sorry to hear about your disappointing experience with us. It’s clear that we let you down at multiple points during your booking and flight experience, and for that, we sincerely apologise.
Your frustration is completely understandable, especially after making a long journey and trusting us to deliver an unforgettable experience. While our team did offer an alternative time, we recognise that our communication could have been much clearer—both in terms of setting expectations upfront and in responding to your concerns on the day. Safety is always our top priority, and while weather conditions can change unexpectedly, we regret that we were not able to provide you with a satisfactory resolution in the moment.
We also take your feedback on customer service very seriously. You deserved to be met with professionalism and understanding when you voiced your concerns, and we are disappointed to hear that this was not your experience. We will be reviewing this with our team to ensure we do better in the future.
Although we cannot change what happened, we would love the opportunity to make things right. If you are open to it, please reach out to us at [gm@heliservices.nz], and we will do our best to find a way to support you.
Once again, we deeply regret that we did not meet your expectations. Your feedback is invaluable in helping us improve, and we appreciate you taking the time to share it with us. From the HeliServices.NZ Customer Service Team
Written March 21, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruce J
Adelaide, Australia18 contributions
Spectacular views, a real bucket list item. Friendly, professional staff, well organised. We opted for Fox Glacier & My Cook flyby with 20min snow landing. May seem a little expensive but you get what you pay for and this was worth it! Highly recommended.
Written November 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrentonM8
Adelaide, Australia17 contributions
Sitting in the front of the helicopter with Ken was just amazing. Ken was so reassuring and professional the flight was smooth as it comes. The scenery and the experience of landing on the glacier was surreal and so worth the wait. Thank you so much.
Written February 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike R
Ohakune, New Zealand9 contributions
My 2yr old and I had a great experience on this trip. He was able to sit on my lap and had a great ride with dad. Friendly staff recommended a lollipop to help him deal with the popping ears... great idea.
We had some fun up the snow and had some great views.
Im bigger then your average lad but there was heaps of room....
We had some fun up the snow and had some great views.
Im bigger then your average lad but there was heaps of room....
Written December 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you ardnaknz for such an awesome review and 5 star rating. I am wrapped your 2yr old had such a great experience and you were able to experience that with him. Its great for families to enjoy such awesome memories and thank you for noting our friendly staff.
Written January 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bhavme
1 contribution
May 2019 • Family
We took the 30 mins ride just today morning. We were a family of 4 people with kids, about which they knew beforehand.
We were to share our ride with two other gentlemen, for which we did not have any problem at all. When being seated, the Loader made us seat separately: two in front and two back: for which my husband asked the Loader why can’t we seat together at back all four : instead of giving any explanation: he was like either you seat or you leave if you are not Ok with it.. the whole attitude was like they are taking us for a free ride and doing favour to us.. they were nice with other passengers but looking at his attitude towards us, my husband just told him that his attitude cannot be tolerated and he’s going to complain about his racist behaviour..
This was just the start.. the pilot was even worse during the whole ride.. his attitude was super bad and really biased... clicked snaps, chatted, helped the fellow passengers, but to us he gave the worst possible looks and cold shoulders.. we still tried to thank him at end of the ride but he just looked away..
Tried to talk to the manager at store on return and he’s like they had a technical reason why they made us seat separately.. my husband said then the loader could have just said the reason when we asked him but why such attitude ... to which his only reply was : why did you call him racists.. he didn’t have any explanation for the loader and pilots behaviour.. we told him we said because his attitude was such and the pilot was worst..
We have been travelling in NZ since last 10 days now and never had any issues anywhere.. this is the first time where we faced such attitude
Will just say one thing: there are other operators also in town and met people who took their services and were far satisfied and happy..
These people have some of the worst attitudes and of course don’t know anything about customer service.. even in today’s world they are biased beyond belief and really don’t know what further to say..
We were to share our ride with two other gentlemen, for which we did not have any problem at all. When being seated, the Loader made us seat separately: two in front and two back: for which my husband asked the Loader why can’t we seat together at back all four : instead of giving any explanation: he was like either you seat or you leave if you are not Ok with it.. the whole attitude was like they are taking us for a free ride and doing favour to us.. they were nice with other passengers but looking at his attitude towards us, my husband just told him that his attitude cannot be tolerated and he’s going to complain about his racist behaviour..
This was just the start.. the pilot was even worse during the whole ride.. his attitude was super bad and really biased... clicked snaps, chatted, helped the fellow passengers, but to us he gave the worst possible looks and cold shoulders.. we still tried to thank him at end of the ride but he just looked away..
Tried to talk to the manager at store on return and he’s like they had a technical reason why they made us seat separately.. my husband said then the loader could have just said the reason when we asked him but why such attitude ... to which his only reply was : why did you call him racists.. he didn’t have any explanation for the loader and pilots behaviour.. we told him we said because his attitude was such and the pilot was worst..
We have been travelling in NZ since last 10 days now and never had any issues anywhere.. this is the first time where we faced such attitude
Will just say one thing: there are other operators also in town and met people who took their services and were far satisfied and happy..
These people have some of the worst attitudes and of course don’t know anything about customer service.. even in today’s world they are biased beyond belief and really don’t know what further to say..
Written May 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Bhavm… for your rating and review. I am truly shocked your scenic flight for your family was not to your expectations. We cater for a very wide and varied (and diverse) range of international customers and we practice customer service training regularly. First with the seating arrangements we must seat according to the safety regulations of the manufacturer and New Zealand Civil Aviation Authority and this would include placing two of you to the front seats rather than all to the back. This is also how we fairly share the viewing with all passengers and i am surprised you were displeased. After the snow landing the pilot can also swap seating around for the return part of the journey if the weight and balance limitations allow for this. Secondly I am also shocked you would consider us to be racist when we have multi cultural customers and staff. We pride ourselves on great customer service and our trip advisor reviews reflect this. We do not allow for any of our staff to behave in any derogatory way with any passengers or family groups and i am so surprised with your comments. I would like to invite you to email me directly to further my response in an effort to explain our reasons for seating (which is done for passenger safety and comfort). Our customers are under our care and for your absolute safety and health we have procedures in place to ensure your safety, value for money and above all great customer experience.
Written May 23, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian E
1 contribution
Feb 2025 • Family
Our pilot was excellent, friendly and informative. We had a fantastic day with great views. Couldn't have ben better. Thank you.
Written March 5, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you C789FJ... for your excellent 5 stars rating and very kind words. It is fantastic to hear you had such a great day which could not have been better. And thank you for the additional friendly and informative feedback:)
Written March 21, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charles k
Boston, MA16 contributions
Mar 2020
The company has to work around the weather which changes frequently. They were were very courteous and willing to work with us. The trip was everything they described including a quiet helicopter with good headphones to listen to the pilot. The pilot gave an excellent commentary about the glacier and its history. Had a fun time walking around the glacier. The view was spectacular and breathtaking. I did a similar trip in Alaska and this trip was just as good.
Written March 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Charles K for your superb 5 star rating and review, Very pleased to hear it was spectacular and breathtaking for you. Thank you also for noting the good headphones and excellent commentary from your pilot.
Written March 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.