I left Philly 20+ year ago (via military service) and had forgotten all the rich history of this city. The tour guides were wonderful and full of knowledge. I would do this tour again. It's must for visitors.

This tour was very disorganized. It was definitely not 20 min intervals between buses. The live tracking didn't work. Trying to call the given number also didn't work. When we finally were able to get on, we were told we had to get off a few steps later because this bus didn't go any further. Then we were directed to get on the "red bus" (meaning City Sightseeing Tours" and were told by the guide "that they were both the same thing." That would have been helpful to know earlier.

Pretty terrible. Top deck was full when we got on. Not much to see from the lower cab. Moved up when a few people got off. Of course, it started to rain. We boarded mid route with our online purchased tickets, but were told we had to get off at the Liberty Hall, and then ride the next bus. Of course, the next bus had no upper deck. The wait between busses was about 45 min, although we were told they departed every 20 min. Staff seemed clueless, except for the guide who was informative. You’d be better off, and spend less money if you buy a guide book and use Lyft to get around.

First the positive..fyi we booked this tour bus company ..but they apparently have been merged with the other hop on/hop off red bus tour company (or it’s the same company? Not sure) but you can use any of the buses with the same ticket. Bus tour was fine for transportation purposes.. timing was good.. every 15-20 mins never had an issue getting on.. and it was a very busy Saturday in July. Now the bad part..The live tour guides were terrible.. rude personalities, very poor knowledge base .. so much incorrect information.. pointing out museums and buildings and being corrected by other guests.. just overall really bad! So don’t count on any real history or information being provided. One in particular said she wasn’t allowed to mention sports because it was too controversial.. but continued to give her personal opinions and views on politics and other things she should have definitely kept to herself. Also many safety issues as the guides on the top level of the bus not communicating with the driver about guests on the steps or trying to exit! Have been on many hop on/hop off tours in other cities and have never seen these issues. We did tell “management” at stop 1… but didn’t feel it was taken seriously.

Very informative trip. Highly suggest morning vs afternoon as we sat on top and it was rather warm. Staff was quite knowledgeable, friendly, and patient. Definitely worth the fee.

We were visiting at the beginning of vacation season and already the buses were filled. Be prepared for a wait at popular stops such as Reading Terminal Market. Also, some of the buses do not have air conditioning on the lower level and you may be seated sideways not forward. The guides choose their own commentary so some are better than others. We had one good one and one that was not so good. Riding all the way around on the upper deck is the best way to go.

This was a lot of fun. We learned a lot about the city of Philadelphia. The tour guides were so informative. They made it a lot of fun.

These buses are somewhat accessible if you don’t mind sitting where you can’t really see out the windows. There’s only one spot for wheelchair. You’ll need to transfer to a seat for any type of enjoyment. The best tour is if you can sit on the top level. Make sure you dress warm if it’s not summer! Sit on the inside and you’ll get great pictures!

Guides were very knowledgable - but once you hop off the bus, GOOD LUCK getting back on! The time tables on the map are a joke! I had to call the company several times to ask how long the wait would be at several stops, and the answer was always 15-30 minutes. 30 minutes past when they were supposed to be there, and we'd already been waiting 15 minutes? Better to treat it as a bus tour, stay on for the whole ride, and then get yourself around Philadelphia separately. Uber is pretty cheap too.

I was actually very disappointed in this tour. I was expecting to learn more about the history of the area, instead the tour guides were very irreverent in their comments about Ben Franklin, and the area. If you want to see and learn more about the founding of our great country don’t bother with this tour.

Matt was an incredible tour guide! Knowledgeable, friendly and funny! Really helpful and made the trip worth while! We managed to end up on his bus twice and it was by far the best. The trip itself was great to see all the main sites, stop and explore.

The Hop on/hop off bus is a really great way to see the city of Philadelphia. Tour Guides are informative and fun. Highly recommend!

We only had a day to visit Philadelphia , and this was the perfect choice to explore the city. I only speak for the drivers and the really nice girls that takes their time to explain the history of Philadelphia with fun. The rest of their staff always with bad attitude.

Very informative. Great guide and driver. Great way to get a preview of all the available options of places to visit in downtown Philadelphia.

I had pre-booked this tour online. I was a solo traveller and made my way fo the start point by taxi. There were 2 large tour buses parked there, both with “hop on, hop off” advertising on the side, and there was a ticket stand , with two employees standing at it. They were busy chatting to each other and I stood there for several minutes, before interrupting them to #1 ask of I was in the right place and #2 to present my digital ticket. My ticket was scanned and they resumed their conversation, without any further instruction on which bus I was to get on. I waited again but, as it was the designated departure time, I had to interrupt them again to ask which bus I should be on. (I would like to add that I have mobility issues, and need some time to get around, so I was worried that I might miss the tour). The bus was open-top. I found the stairs reasonably easy to climb and the seating was good. The tour guide (I didn’t catch his name) spoke clearly and was audible. However, when pointing out places of interest he would say something like “coming up is —-“ but didn’t inform us of which side of the bus to look out to. Hence, some places were missed as they had been passed. On the day of the tour, some sights were inaccessible due to road closures because of events in the city. I understand that this had nothing to do with the tour company, but, as it was a 3-day ticket, it might have been an idea to inform us before the start, giving the opportunity to take the tour on another day. It was a pleasant tour, which gave an insight into the city’s sights and culture but I did feel that I had been let down somewhat.