This was my kids' idea. They found this online when looking for things to do while in NYC. We drove in from quite far ( 3 day drive ). We all were expecting a museum and ice cream treats. I could see the disappointment in them, though they would not express it since they saw how much it costed ($200.00+ for family of 4). They proceeded to be giddy and 'play the part'. This is not a museum by any part of the definition. It is pink and red designs with few games, sprinkle (aka ball) pit, slide, table top tennis, and pink souvenirs for sale. Few stations with ice cream-one small scoop of typical flavors and cotton candy station. I think if this was $5 or 10 dollars with optional tipping and name something besides "museum", it would have been 'ok', but even then, it would be more appropriate for the locals to hang out- not really tourists who are already paying a fortune to come to NYC. I personally try to spend money where the experiences will be worth it. This unfortunately was about $160 at least, over spent. Sorry, but need to be honest here for any other distant travelers. Nonetheless, this is my opinion only. Some people may live for this type of "experience".

No chocolate, like what? Check before going for the daily flavors cause no chocolate in a museum for ice cream is kinda wild

It was a great experience, many delicious flavors and an enjoyable experience. During our walk-through however, my 2 yr old hurt his fingers on the upper floor and the GM (Mr. Sauce) was extremely helpful, accommodating, as was the rest of the staff. They checked in on him periodically and ensured he had a great time and could actually enjoy the rest his birthday there. Which he did! It really was a fun time, but that kindness put it over the top, thank you all! If I could give more stars I would!

My kid enjoyed a lot the experience, a beautiful place to make amazing memories, we enjoyed the pool and the ice cream stations

Don't expect much ice cream. Just a couple flavors, aurh poor service. If you want a good scoop, there is a bar at the end...where you have to pay. Very disappointing.

Fun Instagram-worthy place. You'll be offered three ice cream treats plus other snacks along the way so don't arrive full. My teenage daughter loved it. Not sure it's worth full price though.

Really cool. It’s a mix of an ice cream history museum and art museum. Went with family of all ages and everyone had a blast. Definitely pricey but worth the smiles (and free ice cream). The sprinkle pit was definitely the coolest part!

If you are wanting to learn about the history of ice cream, do not bother. It is a tourist trap in the most literal sense of the word. One room had about 20 artifacts and a jumbled timeline, along with some coloring pages and search-a-words. The rest was just a walk through of questions to ask your friends and cheesy wild plastic filled rooms. If you are looking for a place to get toddlers hopped up on sugar and over stimulated by intense over the top colors and ball pits, this is the place, though. I did not appreciate having to sign a waiver about getting photos and video taken in order to go. It cost more than the wax museum and took us all of 30 minutes.

Easily the stupidest “attraction” I’ve ever been to. More of a child’s play area at the mall without anything to play on. Offering “unlimited ice cream”. Flavors so poor you won’t want seconds! Soft serve peppermint.One flavor of ice cream offers was a cherry popsicle. Thank goodness I didn’t pay!

Such a random place, not entirely sure what I thought of it as an adult but the kids had an absolute ball. They loved the ‘swimming pool’ and enjoyed the slide. We spend a few hours getting through the whole place. Thought the ice cream was a little bland if honest hence the 4 stars. Definitely a good trip for the kids, not sure I’d rush back but worth the visit nonetheless.

Not enough ice cream or variety of ice cream. There were only three stations where you can try ice cream. For $46 per person, definitely not worth the price. Only redeeming quality were the friendliness of the staff and beautiful holiday decorations. Don’t waste your money here.

Completely overpriced! Waste of money and time! Little kids seemed to enjoy it but such a bust!! Staff were super nice so bonus there!

NICE FOR PICTURES , but its missing interactive activities or something, $50 usd is expensive for what u get. Also the ice cream is not that good , the shake carnival , we pay $19 and it was nott good

Gimmicky place! This place is ONLY for kids. It’s basically an indoor playground with ice cream themeing and tasters of just on ice cream. For any adult to write that this place would be good without kids, is insane. Kudos to the founders for managing to find a marketing gimmick that has allowed them to be successful enough to expand to other Cities. This place is NOT a quality experience. Definitely not worth $45-$50 a ticket.

This place is a fraud and a lie. It’s not a museum. It’s not even an experience. It is hucksterism at best. Cost us 75 bucks for meaningless pink rooms. The ice cream is dreadful and not featured in any way to do justice to such a wonderful treat. Shame on you for exploiting an unwitting public. If you don’t believe me check the other 127 one star reviews here. The staff were completely unhelpful and the two I did question only spoke Spanish. We were out in 30 minutes after vacuous wandering. Want my money back.