The building is incredibly beautiful with so much history Sadly out tour guide was Rude to the younger kids in our group these boys where like 12 and 14 and the guide was just Rude and he talked way to fast! When my guest with hearing aids was having trouble understanding standing him He told her to turn up her hearing aid. Of all the tour guides I’ve had this guy was the worst.

Loved this. Our tour guide was on-time, courteous, well equipped (discrete but effective PA earphones and a binder of cool photos to supplement his narrative), and a well-informed but accessible and pleasant narrative style. Through his narrative, photos and tour photo spots he "peeled back the layers" of the architecture and history of Grand Central Station - often in unexpected ways. Very interesting! Bravo!

Informative friendly and very well organised. Did not overburden us with too much information but lots of quirky bits made it very entertaining

Wonderful tour of the more famous or infamous mansions on/near 5th Ave. Started at the Fricke and ended at the Cooper-Hewitt (Carnegie home). Guide was full of knowledge, funny and personable. Even had pics to help with the tour. Tour was a good pace and ended up being about 2 miles.

My husband , 25 year old daughter and I, who all have lots of New York experience, enjoyed the tour a lot. We learned many interesting things about this beautiful building and went to some nooks and crannies we didn't know about. Our guide Cullen was well informed, and had a friendly and pleasant style. I'd go on another tour with him.

This event was amazing! Justin has put so much work into perfecting this tour. In comparing the OLD Penn Station to the PRESENT DAY space, he provided captivating stories of Penn's history. He showed us several historic photos as well. He positioned us at many of the PRECISE SPOTS that were captured in some of these old photos. He conveyed the sense of the massiveness of the old building - its multiple levels, its height, and breadth - which we came to appreciate as Justin walked us around the outside of today's Madison Square Garden and back toward the James Farley Post office (which we visited as well). We got a glimpse of the people, the operations, and the beauty of this lost masterpiece, and a whiff of regret, too, as we learned about the disposal and whereabouts of many of its majestic remnants. Justin was very considerate too, aware that some of us might like to skip some staircases. Also, he provided each of us with a cool over-the-ear amplifying device, which enabled us to hear his comments clearly. For any history buffs, railroad buffs, or architecture buffs - this tour is a must!

Lauren was a fantastic guide and gave the tour a great personal touch. She knew her facts, had many great photographs to enhance what we were seeing (& of those buildings long gone) and really had a great sense of the history and a love of NYC. She really made what could'e been a pretty dry tour fun and engaging.

Jonathan was the best tour guide we have ever experienced. He was friendly, energetic, funny and very knowledgable. Highly recommend this tour as it shows parts you can’t get to see normally

Enjoyed the tour of the mansions on fifth Avenue and learned a lot of interesting facts. Our tour guide Richard was full of information and very knowledgeable.

Richard was very knowledgeable about the history of Grand Central Terminal. It was nice to see the different parts of the station instead just the areas you see passing through. Our group was kinda quiet but we had a good time, plus Richard kept checking on everyone throughout the tour.

We had a wonderful tour with John DeSantos that was full of information even for a native New Yorker. Tourist or native this tour is worth doing with John.

John was an excellent tour guide on the Greenwich Village Coffee Tour! My friends and I had a great time. John was both informational and fun. If you’re looking for a different experience and to learn about coffee and some insider secrets of NYC I highly recommend!

Richard gave a great tour. He was extremly knowledgeable and anticipated all the interesting facts that we might want to know.

We took the Secrets of Grand Central Station walking tour tour with Jonathan as our guide. It was absolutely fabulous! Jonathan was enthusiastic, interesting, knowledgeable, and he had a portfolio of pictures to share with us. We would highly recommend this tour. You will love it!

John was so knowledgable and captured our attention for the whole tour. I would highly recommend this tour not only for the interesting facts about grand central but it also gives a great base knowledge for the development of NY over time. John delivered the information in an entertaining way and remembered everyone’s names on the tour which was impressive.