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World Trade Center 911 and Ground Zero Walking Tour provided by Thermo Sage

World Trade Center 911 and Ground Zero Walking Tour

World Trade Center 911 and Ground Zero Walking Tour
5
Book in advance
from
$34.95
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
2–5 hours
Wheelchair accessible
Ticket type:
Mobile
Free cancellation
About
[Best Valued 2-Hour Experience. All tour guides use large 11" x 17" photos to add richness to your experience.] This tour details the heroism of New York City's firefighters and the survivors of Stairwell "B." Walk in their path and learn how 16 people withstood the collapse of the north tower. Discover the miracle of the 911 surfer, who rode down with 88 stories of falling debris. In addition, grasp how the new World Trade Center was designed and constructed. This is the definitive walking tour of Ground Zero and the 911 Memorial Plaza. A portion of the proceeds from this tour will be donated to the Non-Profit FDNY Foundation. Optional upgrades available for skip-the-ticket-line tickets to the 911 Memorial Museum and One World Observatory. All guests must go through security if Museum or Observatory options are chosen. All tours are in small groups with a maximum of 25 adults.
Know before you go
  • Duration: 2-5 hours
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
What to expect
Know before you go
  • Duration: 2-5 hours
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Need help booking?
Call the number below and use the product code: 44983P1
Important information
Inclusions
  • Narrated 2-Hour Walking Tour using Extra Large Visuals
  • 911 Memorial Museum Skip the Ticket Line Access (Upgrade Available)
  • One World Observatory Skip the Ticket Line Access (Upgrade Available)
  • All Fees and Taxes
Exclusions
  • Gratuities are welcomed and appreciated
  • Entry/Admission - The National 9/11 Memorial & Museum
  • Entry/Admission - One World Observatory
Duration
2–5 hours
Departure details
  • 20 Dey St, New York, NY 10007, USA The entrance to this Starbucks is located on Dey Street between Broadway and Church Street. Your tour greeter will be holding a white tour flag in front of the Starbucks. Please arrive 15 minutes before your scheduled tour to check in.
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult
  • Comfortable walking shoes are recommended
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Well organized
  • This tour is copyrighted
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
Inclusions
  • Narrated 2-Hour Walking Tour using Extra Large Visuals
  • 911 Memorial Museum Skip the Ticket Line Access (Upgrade Available)
  • One World Observatory Skip the Ticket Line Access (Upgrade Available)
  • All Fees and Taxes
Exclusions
  • Gratuities are welcomed and appreciated
  • Entry/Admission - The National 9/11 Memorial & Museum
  • Entry/Admission - One World Observatory
Departure details
  • 20 Dey St, New York, NY 10007, USA The entrance to this Starbucks is located on Dey Street between Broadway and Church Street. Your tour greeter will be holding a white tour flag in front of the Starbucks. Please arrive 15 minutes before your scheduled tour to check in.
Duration
2–5 hours
Return details
  • 180 Greenwich St, New York, NY 10007, USA This tour ends at the 911 Memorial Museum.
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult
  • Comfortable walking shoes are recommended
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Well organized
  • This tour is copyrighted
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
Itinerary
  • You'll start at
    20 Dey St
    20 Dey St, New York, NY 10007, USA
    The entrance to this Starbucks is located on Dey Street between Broadway and Church Street. Your tour greeter will be holding a white tour flag in front of the Starbucks. Please arrive 15 minutes before your scheduled tour to check in.
    See address & details
  • 1
    The Oculus
    Stop: 5 minutes
    See details
  • 2
    World Trade Center
    Stop: 40 minutes
    See details
  • 3
    Brookfield Place / Battery Park City
    Stop: 45 minutes
    See details
  • 4
    Winter Garden
    Stop: 15 minutes
    See details
  • 5
    World Trade Center
    Stop: 15 minutes
    See details
  • 6
    The National 9/11 Memorial & Museum
    Stop: 2 hours - Admission excluded
    See details
  • 7
    One World Observatory
    Stop: 60 minutes - Admission excluded
    See details
  • You'll end at
    180 Greenwich St
    180 Greenwich St, New York, NY 10007, USA
    This tour ends at the 911 Memorial Museum.
    See address & details
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
29 reviews
Excellent
28
Very good
1
Average
0
Poor
0
Terrible
0

Becky G
1 contribution
Couples
Our tour guide was Andrew and he was so awesome! He really painted a great visual of what life was like before, during, and after September 11th. It got pretty emotional going to the memorial at the end. Andrew was also great at pretty much acting out what Captain Jonas and the other fire fighters had accomplished that day, along with the 3 survivors of stairwell B.

Thank you so much for this experience! It truly made our trip and will forever remember the experience. I was telling Andrew that I came to see the memorial in 2015 and love that it has expanded since.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Adam T
1 contribution
Family
Andrew did a remarkable job and went above and beyond! He was extremely knowledgeable; we all learned so much from him. It was our first time in NY City and he did everything and more to make sure we knew where to go and how to get there. I highly recommend this tour! We have two teenage boys and they thoroughly enjoyed learning from Andrew as well. Thank you Andrew for making our NY City experience wonderful!
Written June 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rana K
1 contribution
Family
This was my 4th trip to NY (3rd time since 911) and I learned more than I expected! This trip was so well-thought out and the amount of information provided was a testament to the research that was done. What made the trip even better was our tour guide, Andrew L! He was polite, professional, courteous and extremely knowledgeable! He is the best! A TRUE GEM!! My mother, daughter, and I had a private tour. We felt like he was part of the family by the end of the day! We would have loved to buy him lunch but he was off to China Town! Oh yeah! I almost forgot…he encouraged us to use the subway and provided us with perfect directions to Katz and back! He even helped us get our tickets and rode along with us for the first few stop!
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hannah L
28 contributions
Andrew was an excellent tour guide! The fountains and memorial are stunning. The museum was very emotional and well done. The whole tour is a wonderful way to remember and honor the people who were present that day. I left with a deeper understanding of what took place. We ended at One World Observatory. The views were stunning and helped us process the emotional day.
Written November 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sharon C
Barnet, UK110 contributions
What a wonderful few hours we had on this tour today. Frank was waiting for us, and greeted us with a really lovely welcome. He was so knowledgeable, and always respectful of my mums slightly limited mobility, always checking she was happy. He had some amazing stories, and we left feeling that we had such an insight into what had happened on that dreadful day. I cannot imagine having a better experience. Don’t hesitate, we honestly can not recommend highly enough. We felt we’d made a new friend by the end of the tour. Frank is such a great character.
Written April 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Craig M
Chico, CA212 contributions
Couples
While you can do this on your own -- don't. This tour is well worth the money. Our guide - Mary - was very helpful and knowledgeable. They help you navigate through the memorial and associated museum with ease. You avoid the lines and you learn things that you would miss if you did it on your own. We also added the Observatory to our tour and that was a great idea. Again we avoided the lines to purchase tickets and get on the elevator.
Written June 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PatElse
Leigh, UK80 contributions
Friends
My wife and her 3 golden Girl friends were on a 4 night stay in NY and one of the tours they wanted to do was this one, the terrorist attack on the Twin towers was beamed around the world as it happened,the shocking events from that day when so many innocent victims perished , first responders in the fire service died doing their duty and others whose life's would never be the same again, affected the whole world who united to condemn this evil act. They were shown round the site by a sensitive, kowledgeable and genuinely sincere guide called Frank,who had lost close personal friends in the attack. The girls were very moved by the tour and Frank's compelling commentary, the names of the victims and the fire service personnel who lost their lives was an emotional experience that will stay with them all forever. Thankyou Frank for your moving tour that touched all our humanity
Written March 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jjord8176
Nashville, TN5 contributions
Couples
Walking tour 911
We met in front of St. Patrick's Chapel.
We waited for the rest of the group, but no one else showed.
Our tour guide Frank is very good at what he does.
He loves what he does and he will tell you why.
He was funny yet he was so serious with his job.
He painted the picture with such heart felt feelings.
Frank was on point all day.
I would highly recommend asking for Frank.
We really enjoyed our private tour.
Written March 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bart T
8 contributions
Family
Richard was an excellent tour guide. Our family learn more about 911 fire team struggles fighting the fire. The survival of Ms.Harris and Chief Jonas. Richard had pictures of every landmarks at very point of the tour. Presentation was well organized.
Great Job!
Written December 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Simon J
Fareham, UK25 contributions
Couples
What a fantastic tour, Brendan our tour guide was superb. Just can’t praise him enough, excellent knowledge and the insight into the unraveling of days events from start of the attacks to what has been done to date.

This tour made our visit so special.

Thank you from Simon & Vanessa, UK visitors.
Written December 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 28
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Thermo Sage
tchuffer
tchuffer
00
Gray skies with Smiles
A somber day greeted us but with Liz as our guide we all had a positive experience. Liz’s knowledge was informative
764tyg
764tyg
00
"This tour is amazing"
My wife and I spent time in New York City and had an amazing experience on the Wall Street and Financial District W
K3629VVlindam
K3629VVlindam
00
A Punny Tour
Jim was our guide. He provided a very interesting and informative tour to the World Trade Center Site.
StacyLP2013
StacyLP2013
00
Fun and Informative, with an Awesome Guide!
We had a WONDERFUL time on our tour! Tyrell was an excellent guide - very friendly and knowledgeable. We enjoyed
Explorer728636
Explorer728636
00
9/11 Ground Zero Tour - Disappointing
This tour was nothing as expected. We assumed it would be a tour with a history of the what occurred on 9/11, what
F781RFjasonm
F781RFjasonm
00
Moving experience
What a truly moving experience, we were lucky to have Bobby, our guide, all to ourselves. He was very knowledgeabl
Journey255049
Journey255049
00
Fantastic!!!
The stories that our guide Theo told us!!! So much interesting information!!! He knew his stuff!!! It was a fun tou
Brenda D
Brenda D
00
Highly recommend!!
This was an excellent and interesting tour. I’m so glad I booked it. Hearing details about the places we were walki
exploringwarmth
exploringwarmth
00
Amazing Details That Pull on the Heartstrings!
There were only four of us on the tour (March 26) and our guide was wonderful! I’m sorry that I forgot his name. He
Gullivertravels0099
Gullivertravels0099
00
World Trade Center tour
This tour is a must do and worth the price. Our guide, Richard, was highly knowledgeable and passionate about makin
Larry R
Larry R
00
Richard was Wonderful
Richard was one of the friendliest and knowledgeable tour guides we've had. He is truly a professional. I would h
kirsteyp2019
kirsteyp2019
00
Amazing tour around the WTC complex sharing the human story of the events of that day.
The tour was absolutely amazing. Andrew told the story of 911 with lots of passion and was a brilliant guide. It wa
rainbow_jetsetter
rainbow_jetsetter
00
Thank You Andrew Lazar and Richard Farnsworth
Andrew Lazar and Richard Farnsworth were very knowledgeable tour guides. Tour started on time and was an enriching
LeeTrotman
LeeTrotman
00
Haunting and Surreal
Haunting, especially to a native New Yorker that was at the grand opening for the Twin Towers in the early 1970's.
lasalllenative
lasalllenative
00
Richard should be the next host of Jeopardy
All questions were encouraged…and the host, Richard, does a great job creating an environment in which you feel val
Frequently Asked Questions about World Trade Center 911 and Ground Zero Walking Tour


World Trade Center 911 and Ground Zero Walking Tour price starts from $34.95. Discover and book World Trade Center 911 and Ground Zero Walking Tour on Tripadvisor

World Trade Center 911 and Ground Zero Walking Tour cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book World Trade Center 911 and Ground Zero Walking Tour on Tripadvisor

World Trade Center 911 and Ground Zero Walking Tour is hosted by Thermo Sage. Read reviews, discover additonal experiences or contact Thermo Sage on Tripadvisor. Discover and book World Trade Center 911 and Ground Zero Walking Tour on Tripadvisor