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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum provided by City Tales Sightseeing & Private Tours

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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

See all things to do
See all things to do
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
5
155
By City Tales Sightseeing & Private Tours
Book in advance
from
$14.99
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
96% of travelers recommend this experience
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Full view
Tour snapshot
Learn about the tragic history of September 11 on a Ground Zero walking tour
Duration:
2h
Taking Covid-19 safety measures
Group size:
25
Wheelchair accessible
Ticket type:
Mobile
Free cancellation
  • Duration:
    2h
  • Taking Covid-19 safety measures
  • Group size:
    25
  • Wheelchair accessible
  • Ticket type:
    Mobile
  • Free cancellation
About
To learn about one of the darkest days in New York City history, many travelers visit the 9/11 Memorial, but to really understand these events, you need tour the hallowed grounds with a guide. On this 9/11 Memorial and Ground Zero walking tour, join your native New Yorker guide to hear about the devastating events. Highlights include stops at St. Paul's Church and the FDNY Memorial, strolling Wall Street, and an optional visit to the 9/11 Museum.
Know before you go
  • Duration: 2h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Highlights
  • Easily fit the tour in your schedule, with two departure times offered daily
  • Just enjoy a tour, or upgrade with 9/11 Museum tickets for a full experience
  • Meet-up in front of St. Paul's Church, steps from the Fulton Street subway
What to expect
Know before you go
  • Duration: 2h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Easily fit the tour in your schedule, with two departure times offered daily
  • Just enjoy a tour, or upgrade with 9/11 Museum tickets for a full experience
  • Meet-up in front of St. Paul's Church, steps from the Fulton Street subway
What to expect
Need help booking?
Call the number below and use the product code: 13616P6
Important information
Inclusions
  • Local guide
  • Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket
  • Entry/Admission - The National 9/11 Memorial & Museum
Exclusions
  • Does NOT include entry to One World Observatory.
  • Hotel pickup and drop-off
  • Gratuity for the guide is not included but greatly appreciated.
  • Museum Ticket NOT INCLUDED UNLESS Tour Option Walking Tour and Museum Ticket selected at booking.
Duration
2h
Departure details
  • 209 Broadway, New York, NY 10007, USA ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
Additional information
  • Confirmation will be received at time of booking
  • IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
  • Walking tour takes place before the museum entry and is approximately 2 hours. If you chose the 9/11 Museum option the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
  • FOR ASSISTANCE LOCATING THE GUIDE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM. For immediate help please call the number on this voucher as early as possible so we can provide directions.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Entrance to the 9/11 Memorial is incuded for all guests.
  • Museum admission ONLY included for Tour Option: Walking Tour and Museum Ticket. Please check your voucher to confirm your tour option. Either Walking Tour Only or Walking Tour and Museum Ticket. If you intended to include a Museum Admission Ticket please contact us prior to your visit for availability.
  • Guide does not enter 9/11 Museum with the group, if chosen this portion of the visit is self guided.
  • TICKETS TO THE 9/11 MUSEUM (if selcted) WILL BE SENT TO GUESTS VIA EMAIL WHEN YOU CHECK IN FOR THE TOUR. IN ORDER TO RECEIVE TICKETS GUESTS MUST PROVIDE AN EMAIL ADDRESS AND HAVE ACCESS TO DATA OR WiFi SERVICE AND BE ABLE TO OPEN THE PDF FOR SCANNING AT THE ENTRANCE OF THE 9/11 MUSEUM.
  • Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
  • No refunds will be issued for missing the tour due to late arrival.
  • Most travelers can participate
  • This tour/activity will have a maximum of 25 travelers
Inclusions
  • Local guide
  • Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket
  • Entry/Admission - The National 9/11 Memorial & Museum
Exclusions
  • Does NOT include entry to One World Observatory.
  • Hotel pickup and drop-off
  • Gratuity for the guide is not included but greatly appreciated.
  • Museum Ticket NOT INCLUDED UNLESS Tour Option Walking Tour and Museum Ticket selected at booking.
Departure details
  • 209 Broadway, New York, NY 10007, USA ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
Duration
2h
Return details
  • 9/11 Memorial Pools, 180 Greenwich St, New York, NY 10007, USA Tour ends on the 9/11 Memorial Plaza near the reflecting pools.
Additional information
  • Confirmation will be received at time of booking
  • IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
  • Walking tour takes place before the museum entry and is approximately 2 hours. If you chose the 9/11 Museum option the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
  • FOR ASSISTANCE LOCATING THE GUIDE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM. For immediate help please call the number on this voucher as early as possible so we can provide directions.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Entrance to the 9/11 Memorial is incuded for all guests.
  • Museum admission ONLY included for Tour Option: Walking Tour and Museum Ticket. Please check your voucher to confirm your tour option. Either Walking Tour Only or Walking Tour and Museum Ticket. If you intended to include a Museum Admission Ticket please contact us prior to your visit for availability.
  • Guide does not enter 9/11 Museum with the group, if chosen this portion of the visit is self guided.
  • TICKETS TO THE 9/11 MUSEUM (if selcted) WILL BE SENT TO GUESTS VIA EMAIL WHEN YOU CHECK IN FOR THE TOUR. IN ORDER TO RECEIVE TICKETS GUESTS MUST PROVIDE AN EMAIL ADDRESS AND HAVE ACCESS TO DATA OR WiFi SERVICE AND BE ABLE TO OPEN THE PDF FOR SCANNING AT THE ENTRANCE OF THE 9/11 MUSEUM.
  • Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
  • No refunds will be issued for missing the tour due to late arrival.
  • Most travelers can participate
  • This tour/activity will have a maximum of 25 travelers
Travel safe during COVID-19
Last updated: Jun 2, 2022
A note from 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
SMALL GROUP WALKING TOUR ONLY. An option for those who prefer to wear a mask on the tour. It will be required at all times indoors and outdoors while with the guide and group. No Exceptions. Must Bring Your Own Mask. All guests are required to wear masks while on the walking tour.
What you can expect during your visit
  • Guides required to regularly wash hands
  • Face masks required for travelers in public areas
  • Social distancing enforced throughout experience
What you can expect during your visit
  • Guides required to regularly wash hands
  • Face masks required for travelers in public areas
  • Social distancing enforced throughout experience
  • Face masks required for guides in public areas
Itinerary
  • You'll start at
    209 Broadway
    209 Broadway, New York, NY 10007, USA
    ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
    See address & details
  • 1
    St. Paul's Chapel
    Stop: 10 minutes
    See details
  • 2
    FDNY Memorial Wall
    Stop: 10 minutes
    See details
  • 3
    The National 9/11 Memorial & Museum
    Stop: 20 minutes - Admission included
    See details
  • 4
    The Oculus
    Stop: 20 minutes
    See details
  • 5
    Brookfield Place
    Stop: 20 minutes
    See details
  • 6
    American Express 11 Tears Memorial
    Stop: 10 minutes
    See details
  • 7
    World Trade Center's Liberty Park
    Stop: 10 minutes
    See details
  • 8
    America's Response Monument
    Stop: 10 minutes
    See details
  • You'll end at
    9/11 Memorial Pools
    180 Greenwich St, New York, NY 10007, USA
    Tour ends on the 9/11 Memorial Plaza near the reflecting pools.
    See address & details
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
5.0
155 reviews
Excellent
147
Very good
3
Average
2
Poor
1
Terrible
2
NYC traveler
New Jersey1 contribution
A+ experience to look, listen, and learn
Jun 2022
Jim! Many thanks to GetYourGuide for hitting every mark on an experience like no other. If you want facts, figures, and historical context delivered by New York's #1 Guide service, book this tour. Yes, our tour guide was that good. Our experience was on-time to the minute (military precision without the drill sergeant) delivered by a personal, passionate, caring group leader. This most valuable use of time connects sights with engaging stories to better understand all that is around is in and near the 9/11 Memorial. Thank you GetYourGuide for easing the process to book and enjoy an epic New York experience; you did not disappoint. Jim - our family is grateful for your good nature, humility, and attempts at humor (wait, you really are funny). Simply stated, you're the best! Many sincere thanks, Jersey travelers with family first-timers in tow.
Written June 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Charles W
4 contributions
9/11 Memorial Site Tour
Apr 2022 • Couples
Jim was a GREAT guide! He shared such wonderful perspectives, as well as personal experience about this terrible tragedy. The tour and Jim’s commentary also reinforced the resilience and resolve of New Yorkers to rebuild and create a moving memorial site to honor the victims.

Jim also provided some very interesting history of New York’s founding, along with humor at the appropriate times.

I would definitely recommend this tour!

My only suggestion is that you bring cash to tip. Jim doesn’t do Venmo and I didn’t have any cash to provide him a tip to thank him with a liitle financial gratitude.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Melanie L
13 contributions
Fantastic, Moving, Worthwhile Tour
Nov 2021
My 14 year-old daughter and I took a tour with Debbie Mason, and she was absolutely phenomenal. Such incredible knowledge about the history of NYC, especially the events of 9/11. And she was extremely generous with sharing personal, and painful stories about the 9/11 tragedy. This, combined with her sense of humor, made for a really valuable, memorable, and informative tour. My daughter and I both learned so much in the two short hours, and could have followed Debbie around the city all day with her knowledge, heart, and humor.
Written November 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nancy M
Waukesha, Wisconsin, United States4 contributions
Marc has heart
Nov 2021
This was a tour given by Marc Landrum. He had us feel like we were all New Yorkers who had lived through that awful day. The impact on the rescue workers, especially the fire department personnel, was devastating. He really made us feel as though we were walking on sacred ground when we were viewing the memorial reflecting pool and the trees. He also told us of the resilience of New Yorkers and the tribute that they created for those that perished. Great tour!
Written November 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kristof
2 contributions
9/11 Walking tour
Feb 2020
Our tour guide was Debbie and she did a amazing job. She did a great job showing us around and all though it was raining she did her best to keep us out as much as possible while still providing us with a great and moving stories. Her knowledge about the city and the history is stunning.

Very well recommended !!
Written March 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Carol C
1 contribution
Completely enjoyable
May 2022
Jim was our tour guide for the Memorial and Ground Zero Walking Tour. If he would have pulled down his mask and been Larry David, I wouldn't have been surprised. He was very thorough, good sense of humor, kept our small group engaged and was careful to be mindful of the time.
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ayala B.
3 contributions
Personal and highly informative
Great tour, highly informative and interesting. Jim was our guide and he was thoughtful and gave us insight and information in a way that made the experience highly memorable and meaningful. We could not have understood the full historical significance of everything we saw without the tour. Jim was also funny and personable. Highly recommended!
Written April 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
pennyrich6705
Lincoln, CA3 contributions
Walking tour with Debbie M
Nov 2021
The tour guide!

We have 38 entry stamps in our passports, and nearly always used local guides for some or all of the trip. Our NYC guide, Debbie Mason, was one of the best we have ever encountered. She was more than knowledgeable, she spoke from the heart...which is understandable given that she had a direct loss on from that tragedy. She's also a terrific photographer (I dabble in photography so I can appreciate a pro).

I am a born and bred New Yorker and watched the Towers go up, and visited the buildings a few times when I worked in the Wall Street area. I also watched the Towers come down, so this trip (from California) was incredibly meaningful. The memorial is a touchstone everyone should visit, and I hope they have a guide like Debbie.
Written November 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
acuna00
Bogota, Colombia3 contributions
9/11 memorial tour
We had the pleasure to have Jim as our tour guide. He gave great background stories to every spot we visited during the tour. He is a super nice and funny guy that made this walking tour incredibly enjoyable. He showed us many secret gems around this area!!
I definitely recommend this tour!
Written October 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Passport43586
1 contribution
Excellent 9/11 Memorial Tour Experience.
Jun 2022
Our tour guide, Jim, was excellent. Very knowledgeable. Gave us a ton of information on our 2 hour tour. As a native New Yorker, he took great pride in making sure all of his information was up-to-date and accurate. Highly recommend asking for Jim if you sign up for this tour.
Written June 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Don’t take it from us – here’s what people have to say about this operator.

By: City Tales Sightseeing & Private Tours
521
Jeffrey S
Jeffrey S
00
Ground Zero 9/11 Memorial Tour with Jim
Great morning with Jim our tour guide learning about the Ground Zero area with lots of facts and tidbits to make th…
Nshoua76
Nshoua76
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Great Tour and Tour Guide
Matt was a great guide who gave a lot of background to understand the importance of both Lady Liberty and Ellis Isl…
Vacationer249440
Vacationer249440
00
Felt very rushed from the tour guide.
Felt very rushed, only gave us 20 min to go to the museum and no time to go into the souvenir store. He had some gr…
Randi L
Randi L
00
Must tour: Ellis Isand & Statue of Liberty
Statue of Liberty National Monument & Ellis Island 3 days ago .. took a wonderful walking tour from Viator.com. C…
marzwebre
marzwebre
00
Loved our tour guide Matt!
Matt was a very enthusiastic, happy spirit & super friendly tour guide. Super funny and very knowledgeable on all h…
agu_bg
agu_bg
00
Quick, efficient and almost no queue experience
The only reason to queue was that we’ve been waiting for the previous boat to disembark. The staff efficiently “loa…
tracem671
tracem671
00
Statue of Liberty and Ellis Island
Excellent! Jeff made our tour a very educational and fun experience. He was very professional, knowledgeable and …
laurawO3910AE
laurawO3910AE
00
Pricey, but why?
Information was good but we would have liked more facts with less sarcasm (note that the guide was trying to be fun…
karen w
karen w
00
Worthwhile
Excellent tour. Jeff our tour guide was very knowledgeable and informative this added to the experience. Enjoyed th…
Alison M
Alison M
00
A Great Tour Guide
Mike was an excellent tour guide. He is very friendly and made us feel welcome right from the very beginning of tou…
elizao646
elizao646
00
great time!
I loved hearing Mike’s facts! He was well versed on all the necessary info.When we did enter the museums, we felt w…
Paul1950Uk
Paul1950Uk
00
Excellent
Be lucky with the weather as we were. Don't forget to wear sensible shoes! Guide left us to go into the Ellis Islan…
JENNDM
JENNDM
00
I would recommend...
Mike was great. He was super positive, gave a lot of history, and provided a lot of direction as to what we would …
Pioneer594953
Pioneer594953
00
Exciting venue, excellent guide
You can see it in pictures but until you stand in front of the Statue of Liberty and visit Ellis Island where milli…
DCRunyon
DCRunyon
00
Statue of Liberty/ Ellis Island
Our guide, Jim, was very knowledgeable and had a great sense of humor. He made sure to double check on us since our…
Frequently Asked Questions about 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum price starts from $14.99. Discover and book 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum on Tripadvisor
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum on Tripadvisor
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum is hosted by City Tales Sightseeing & Private Tours. Read reviews, discover additonal experiences or contact City Tales Sightseeing & Private Tours on Tripadvisor. Discover and book 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum on Tripadvisor