I have good time here, It take 2 hours only from San Diego. Hotel and seafood are really good. I will be back.

My mother and I had purchased tickets for the Baja wine tour weeks in advance. She had flown in from San Francisco specifically to take this trip. 11 hours before departure they canceled on us. They said the driver was sick??? My mother extended her visit by a couple of days so we could attempt to take the wine tour another day. We bought 2 tickets, but noticed they only reserved one space on the bus for us. I promptly bought another ticket, but they said there was no more room on the trip. At this point I asked that they please refund my ticket because I wasn’t going to Mexico without my mother. They rudely informed me that there was no refunds and I was “Sh*t out of luck!” When I tried to get someone on the phone and tried to resolve this matter I was ghosted. No one ever returned my calls. The company was completely unsupportive and unprofessional. They had no sympathy for our situation. They kept our money. I went on no wine tour to Mexico and received no services. When I did finally get someone on the phone and asked to speak with a manager or the owner of the company they refused to give me any information. Please do yourself a favor and don’t use this company for any trip. This company is anything but a Five Star experience :(

Alfonso was our private tour guide, and he was INCREDIBLE! He picked us up at our hotel with some chilled champagne waiting for us. The original vineyards/tasting rooms we were going to were unavailable the day we had scheduled for, so Alfonso scouted out 3 new locales with incredible products!! We had lunch at Stone Brewing (one of my boyfriend's favorites!), we had a flight of their beer with lunch. Alfonso bought us a souvenir glass from one of the tasting rooms. He really spoiled us! Such a great experience, and we would 100% ask for Alfonso as a guide if we were to do trips into Tijuana or up into wine country.

We had a gut feeling as soon as our guide, Marco, starting talking that we should have left this tour and asked him to turn around. He told us we would have to get out of the van on the way back at the border and wait hours in the pedestrian border crossing. But as we asked more questions about this he would get more vague and say things like "do not worry" and "I will take care of you" and "just focus on having wine today." We did visit some great wineries. However when we approached the border on the way back he was very confusing with his instructions and at one point he just dropped us at the pedestrian crossing, which was not as I imagined, and it was a winding line estimated 2 hour wait online through the streets of Tijuana. We were there holding our stuff and wine. I have back problems and I had no idea I would be required to stand that long. Then he started calling and texting me to get back in the van. He used some pass I could not understand and we then went over the border in the van. All and all it was very upsetting and confusing. I do not trust this driver or this company. Five Star is unresponsive to my calls since then. I would like to hear from them to clarify what should have happened at the border. We never had instructions like that. The email from Five Star the day before said "Also, keep in mind that return times do vary depending on border delays that we have no control of and wait times can vary from 20 to 90 minutes. You will have to exit off the vehicle and declare your citizenship with your personal belongings." I interpreted that we would be in a van and exit at the border if they asked us to exit. But not that we would stand in line 2 hours on the street. Not worth the trip to the great wineries to experience that stress.

We booked a private wine tour to Valle de Guadalupe for two. Tour was booked through "San Diego Wine Tours" which apparently is a part of "Five Start Tours" Promised in the tour was "Wine Expert" on hand at all time, we did have a guide on hand but he did not speak much English and we were unbale to communicate or get answers to any of our questions. We had been instructed to be 15 minutes early at pick up location only to find that our drive would be 30 minutes late. Our two first stops were not wineries but markets and food courts. We only had 7 wine tastings on the trip, which is nowhere close to the 18 promised in the advertisement. We also only visited 2 wineries and not 3 as promised in the advertisement. Dinner was supposed to be gourmet family style lunch only to arrive at restaurant to find out they had no idea we were coming we were handed a menu and allotted a credit of 1,300 pesos, approx.. $69.00 for lunch. Another 45 minutes were wasted at restaurant trying to get them to understand were on a tour and had expected a lunch to be prepared for us. We were asked many times on the tour about allergies both when we booked the tour and when we got in the van. No wine were served with lunch, we had to purchase our own. In all we paid almost $500.00 for two people to have a $70.00 and 7 tastings of wine. After we arrived back in the US, I contacted to company and they offered us a 20% refund. I told them that was totally unacceptable as they did not provide any of the things offered in their advertisement. It was a 10 hour tour and we spent at least 4 hours of this time delayed by driver or at market, food court that was never even on the tour description. We came to taste Mexican wines. not shop at markets. After many emails back and forth the last I have heard was that they will refund 25% of the trip. I have not seen this refund yet. In short DO NOT EVER book a trip with "Fiver Star Tours" or "San Diego Wine Tours"

We thoroughly enjoyed our tour with our guide Marco, from San Diego to Tijuana and Rosarito. He was very knowledgeable and attentive. Great memories, great trip.

Marco was an excellent tour guide….knowledgeable and articulate yet gave a lot of leeway in catering to what we wanted.

The animation team were super Ella ,Jade,Molly,Manoly,Shemess,Dan,Omar,and Mohammed .Made our holiday such hard eorking people always smiles. Should be so proud of the team worked well as a team .

Confirmed twice and then nobody showed. Missed out on other opportunities because of their negligence, which (read Google reviews) is apparently a regular occurrence.

Signed up for a brewery tour (which they confirmed…twice), and they never showed up. All I got from my repeated calls were automated texts that did me no good. McCue short another tour for their pickup, so they actually owe me a refund PLUS what I lost from not getting the fullest out of the museum we were in. According to the folks in the train station we were supposed to be picked up at, this happens with them a lot. Read other reviews on Google (I wish I had) and you’ll see this company is poorly run.

I called, left a voicemail and text message because I needed to cancel my trip due to illness but never received any message back.

I mistakenly booked this company for the Rosarito Bike Race and per the company agreement I cancelled in writing within 1 hour of my booking and I was refused a refund. I am entitled to a 50% refund per the Eventbrite agreement and Alfonso Hernandez with the title Program Logistics / DMC & Events / Sightseeing & Experiences, some people just love titles, refused to issue a refund with no valid reason. To me this speaks about the culture and character of the company.

Tour was fantastic, Marco our tour guide was very thorough lots of knowledge and a great time seeing Mexico!

We enjoyed a very nice and full day visiting wineries in Ensenada. Our guide Marco was very friendly and knowledgeable. We were allowed to take our time and take in the experience at each stop. Marco gave us some tips on what to do next time we visit. Hopefully that will be soon.

It is so much fun to beat the heat at these parks and have a lot of great water slide and lazy rivers one of my favorite is there fast lazy river so ya if you are in the area of Orlando, San Diego, or San Antonio make sure to stop by and keep traveling.