The lack of air conditioning in the buses is stifling. We had two day tickets but only managed to make it to the first stop on day one as we joined in the afternoon and the heat inside other bus was unbearable. We went again the following day and managed to secure a seat in the open top for the first part of the journey. When we got back on after the Golden Gate Bridge stop there was only space inside and it was again terrible, just so hot and no air flow, really bad.

We bought the 2 day ticket with the China Town walking tour included. Blake was our guide for the walking tour, he was excellent, knows his stuff and was fun to listen to, great day, would recommend.

Blake is an exceptional tour guide. I learned a lot. Great sense of humor. Great walking tour of Chinatown. The restaurant China Dimsum is amazing.

For those coming from a cruise ship….. We are handicapped with stairs but found the seating on the lower level very good with good unobstructed views………..until the first stop. We were then ushered out to another bus and took our seats on the lower level. This area was obviously where luggage was stored before installing a few seats. The windows do not open, views are obstructed by mesh so impossible for photos and are very high so near on impossible to see the city landscape. The commentary and music was so loud it was impossible to talk. Of course you could wait for another bus which maybe is photographed in their brochures and what we originally boarded, but that may be full. If you are on a cruise, return time is critical. It was an expensive mistake so never again. Buyer beware that the bus you may like to think you want to stay on, may not happen.

We usually enjoy Big Bus tours in cities we visit. They're a great way to see all the main sites affordably and then hop-off to visit the places we wish to see more of. However, with this tour, we were stuck going through parks in gridlock traffic so it took forever. Much of the time I just removed my earbuds as we weren't going anywhere. On that day there was a breakdown or accident in a tunnel so it wasn't very fun. We didn't feel like hopping off anywhere, not even the Golden Gate bridge as it would have taken us 20 minutes to look around and then we'd have had to wait 2+ hours to get another bus back to the city. As it is we felt we lost half the day sitting on the bus without enjoying anything really. Not the best spend for this tour. It would be far better to do a Grand City tour in San Francisco as a proper tour that stops and gives you time in several of the places.

The positive is that it’s a good way to see a lot of the city with the bus visiting most of what you would like to see. You have to keep in mind that you are limited with where the bus can go. So you may have to walk a little to get to the attraction or site. The Main issue for us was the wait times. The very 1st stop was crowed with a very long line with an hour wait time. With limited time for our visit we didn’t like that we were wasting time waiting. For us, looking into a private tour would’ve been the way to go.

Amazing way to explore the city!! 100% recommended! Special mention to Anel who very kindly booked for us the bus and provide us with a lot of helpful information! Thank you so much Anel! The world is better with people like you! Big hug from Lucia and Emma (Spanish girls)!

Blake was a cool help with our tour. There was traffic before our bus arrived and he gave us very interesting facts while waiting. Great addition to our trip.

The helpful advice from Blake was very appreciated and helped us plan our day in the San Francisco area. Thanks Blake for the great info.

Doug as our guide was exceptional!! A must do! All the information and stories were amazing - and delivered in a way that kept everyone engaged!

Too few buses, so they are rammed; no room to sit upstairs and standing room only downstairs. The plus side is we did get a free sauna as the air con wasn’t working. Having used big bus tours the world over: this is the single worst experience. Got off half way around.

The tour was a very good way to see all of San Francisco easily . The Alcatraz visit should not be missed. The walking tour of China town was interesting and made even more enjoyable by our guide Doug. If was clearly Very knowledgeable about the area and passionate about his job

Definitely recommended as it goes near a lot of the iconic San Francisco sights you want to see. A must is to get off after crossing the Golden Gate Bridge and enjoying the views. Also the Golden Gate Park is definitely recommended for the Japanese Tea Garden alone. Most of the “must see” sights are either at a stop or within a short walk.

Doug was great, he gave us the Chinatown tour and it was not only entertaining but instructive. Took the time to explain everything and gave us perspective

Our trip to the Napa Valley with #Big Bus Tours was one of the best tours we’ve ever done for the price. As an added bonus we were the only passengers on the tour. Our driver/guide, Grady made the whole day a pleasure; his commentary was very informative and we thoroughly enjoyed his dignified, humorous company. He managed the whole day perfectly as he drove us through SF to #Korbel Winery, Armstrong Woods and #Russian River Winery. We loved the whole day! Thanks, Grady!!