Golden Gate All-Day Electric Bike Rental
3
Golden Gate All-Day Electric Bike Rental
By Bay City Bike Rentals and Tours
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About
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 13-99, max of 15 per group
Duration: 10h
Start time: Check availability
Mobile ticket
- Full-day bike rental
- Helmet, Bike Lock, Bike Bag
- Map & Map-holder
- En route roadside assistance
What's not included- Guide
- Optional ferry ticket (16.00 USD; payable to supplier at time of travel)
- Start:
- 2661 Taylor St, San Francisco, CA 94133, USAMeet us at our main shop in Fisherman's Wharf to collect your bike rental. We will give you the best directions to go to the Golden Gate Bridge.
End:This activity ends back at the meeting point. - Not wheelchair accessible
- Service animals allowed
- Near public transportation
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 3306RENTE- Confirmation will be received at time of booking
- Rescheduling is available in the event of inclement weather
- Comfortable shoes and clothes, water and sunscreen are recommended; dress in layers as weather is likely to change quickly
- Must be 13 years of age or older to rent electric bike
- For electric bikes, full-day equals life of 1 battery, approximately 20-25 miles (32-40 km) depending on use
- Visitors are required to maintain 6ft of social distance from other parties and staff.
- Curbside pick-up is available for all rentals. Bikes will be brought out to you and likewise you can leave them outside upon your return.
- Most travelers can participate
- All staff is required to wear PPE to ensure everyone's safety. Visitors will be asked to come wearing their own PPE. Masks are available for sale for those that do not have their own.
- Staff will disinfect the equipment before a safety demonstration so you will know that it is clean.
- This tour/activity will have a maximum of 15 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 3306RENTE
From
$85.00
per adult
Select date and travelers
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- 239irag0 contributionsGood facility, too crowdedPeople were very nice, bikes in good shape, shop location quite convenient but very crowded and confusing once people received their bikes. Too difficult to hear instructions, got separated from tour group.Written December 9, 2024
- 370shrutic0 contributionsSpectacular ride on SF coastlineVery nicely done! Adam was efficient, passionate and was a treat to ride with. The route is spectacular with lots of lovely lookouts. We went on thanksgiving when the Sausalito ferry was not operating and they refunded that amount.Written December 8, 2024
- O472MMgracef0 contributionsGood and reliable bikesGreat day sight seeing on the bikes with the family. Guys were very helpful and recommended good spots for us to see in SF.Written December 6, 2024
- E3105MDvictorf0 contributionsRoute to takeTake the 101 should you be going North. Beautiful drive. Gas intend to get cheaper as your moving up. Restaurant selections are the best.Written December 4, 2024
- 407littlej0 contributionsAwesome Adventure!Thank You Marcus and Sean from SF E bike Rental at Fisherman’s Warf! We love our new E-bikes and loved the fantastic customer service provided to us in addition to great prices and a great day ride + they sell used e-bikes that are FUN 🤩!Written December 1, 2024
- 924johnnyt0 contributionsE-bike RentalKevin was extremely helpful and knowledgeable. I really appreciated his hospitality and kindness! I would definitely recommend this place for everyone!Written November 29, 2024
- dennisjX3721MV0 contributionsWas reallly good experience... great suggestions and tips..Great spot and good collection. Was reallly good experience... great suggestions and tips.. we will be coming back again for more adventureWritten November 29, 2024
- 939adityaj0 contributionsBike rentalCristiano was great! Great bike rental, everything I needed to get out there on the road. Biked about 30 miles totally fineWritten November 27, 2024
- krislH8379FN0 contributionsEpic SF loopWe rented e-bikes and did a big loop. Golden Gate Bridege, Battery Spencer, Sausalito, back to the Presidio and Golden Gate Park. We stopped at Ghirardelli square for a treat before returning the bikes. What an epic SF day! Bikes, service, and convenience were all 5 star.Written November 27, 2024
- H1340GDannab0 contributionsGolden Gate Bridge on an e-bike!!!So much fun even on a raining November day. Get the e-bike! Best time in San Francisco for sure. Thanks Marcus you were great.Written November 22, 2024
- Vacation087425150320 contributionsDon’t rent bikes here!We rented two e-bikes and were told they could easily do 30 miles. However, one of the bikes only managed around 15 miles and we got stuck in Sausolito because of it. Had to buy two ferry tickets for USD 28 to get back. Since we did not plan on this, I demanded a refund of USD 28. The manager of the guy in the store called his manager, who offered a refund of 10 USD. Which I didn’t think was fair. However, this guy will not speak to you and hides behind his employees. Eventually the store manager came to the store and told us there was nothing that could be done. We just had to accept that. We told him this is no way of doing business, after which he literally drove out of the store on his bike. Never seen anything like it. Please take your business elsewhere and don’t rent bikes here.Written October 15, 2024
- T2802PAbrandonl0 contributionsGreat riding tourTour guide Ginger was great! Lots of good information along the way with great views of the city and bridge. Bonus for us was the blue angels over the bay.Written October 11, 2024
- N5117HTtrishb0 contributionsGreat bike tourWe had an amazing time on the 4 hour San Francisco Bike Tour. Our guide, Adam, was exceptional. His knowledge of the city he loves was phenomenal and he made the whole tour very interesting. Must admit the electric bike made it a lot easier when we had to go up hill! Highly recommend.Written October 11, 2024
- carolinr3770 contributionsGreat tourAdam was great! Super enthusiastic about SF. Loved the vibe & how he made us contribute! Super knowledgeable about the military too.Written October 8, 2024
- R6689HLmarcush0 contributionsGreat day on e-bikes.We hired e-bikes. We weren’t sure the batteries would last so we only used power on the hills. However, we made it over the GG bridge to Sausalito and then onto Muir Woods and back to Sausalito for the ferry with half a battery left. The hill up from Muir Woods is long and steep but took us only 9 minutes from bottom to top. Bikes were relatively light for e-bikes and the controls super easy (we don’t have e-bikes and my 16 year old daughter had never ridden one). Great day…..Written October 4, 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.0
34 reviews
Excellent
13
Very good
4
Average
3
Poor
3
Terrible
11
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Dan_b14
Boulogne-Billancourt, France51 contributions
Oct 2024 • Couples
First time in SF, we rented 2 electric bikes with the ferry tickets option.
After a couple of miles it was obvious that the bikes were poorly maintained. Brakes were not grippy enough (and you need grip when you go down the road from the Golden Gate Bridge to Sausalito), the front wheels were wiggly, and the overall bikes sounded loose.
Cherry on the cake : the ferry tickets are sold $18 whereas you can purchase them for $14 at the pier.
Of course we got no compensation upon bikes' return. "You can't expect perfection from a rental bike" is not the right answer to our complaints. $172 (!!) poorly spent, fortunately the journey was beautiful.
After a couple of miles it was obvious that the bikes were poorly maintained. Brakes were not grippy enough (and you need grip when you go down the road from the Golden Gate Bridge to Sausalito), the front wheels were wiggly, and the overall bikes sounded loose.
Cherry on the cake : the ferry tickets are sold $18 whereas you can purchase them for $14 at the pier.
Of course we got no compensation upon bikes' return. "You can't expect perfection from a rental bike" is not the right answer to our complaints. $172 (!!) poorly spent, fortunately the journey was beautiful.
Written October 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Dan, We include free rescue service for our renters. However, if riders have issues and don't call, there is nothing we can do to help during the rental. You can also reach us by Whassup! Our rescue service is advised when you rent, reiterated on the handlebar Map in front of you, and likewise shown on the shop walls around you as you leave. We wish you had taken advantage of it- No one has to suffer and can have a refreshed bike brouoght to them!!!
Written October 11, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andrew g
Bridgend, UK6 contributions
Mar 2024 • Couples
The guide Adam was excellent. He loves San Francisco passionately and took us to places that were different to the norm and all very interesting. He was also a very nice person.
The reason for 3 Stars is that eleven riders in our group was far too big and made it impossible to hear all the instructions when negotiating very busy city roads. We felt quite vulnerable. Adam was not at fault as he obviously doesn't determine the number of riders in the group.
When we fed this back, we were told that it was busy Spring break and we should be road aware before booking this trip. Adam was consistently trying to give safety advice so it was more than road awareness that was needed to safely enjoy this guided tour.
The reason for 3 Stars is that eleven riders in our group was far too big and made it impossible to hear all the instructions when negotiating very busy city roads. We felt quite vulnerable. Adam was not at fault as he obviously doesn't determine the number of riders in the group.
When we fed this back, we were told that it was busy Spring break and we should be road aware before booking this trip. Adam was consistently trying to give safety advice so it was more than road awareness that was needed to safely enjoy this guided tour.
Written March 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi again Andrew
You joined us during spring break, one of our more peak seasons, so yes was 11 passengers strong, which is pretty normal for a guided bike tour... The Streets tour is for a more mature ridership which is why we ask all to know how to ride in an urban setting. As noted in our email exchange, I highly recommend for your future touring needs to book a private endeavor. That way you can have the guide all to yourself and the whole tour can be tailored to you, personally. It costs more but you will be satisfied this way. You booked a budget-friendly public tour, which means the guide is catering to the public, or the group as a whole…
Thanks again for riding with us!
BCB Team
Written March 23, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma F
33 contributions
Rented electric bikes and cycled over the Golden Gate Bridge getting the ferry back from Sausalito. Really enjoyable day - would definitely recommend the electric bikes.
Good service and bikes well maintained. Only down side was we bought ferry tickets from the company so we wouldn’t have to get them later and only realised we didn’t have them when we got to Sausalito. In fairness we could have asked ourselves but asked so many questions we forgot this one so would have been nice if they’d given them to us automatically to save us a phone call from Sausalito when we got there. Cost of the tickets was refunded with no issues on our return though to so no real harm done.
Would use this company again.
Good service and bikes well maintained. Only down side was we bought ferry tickets from the company so we wouldn’t have to get them later and only realised we didn’t have them when we got to Sausalito. In fairness we could have asked ourselves but asked so many questions we forgot this one so would have been nice if they’d given them to us automatically to save us a phone call from Sausalito when we got there. Cost of the tickets was refunded with no issues on our return though to so no real harm done.
Would use this company again.
Written October 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Emma,
I really appreciate you taking the time to leave your review. I am so sorry that our staff forgot to give you your ferry tickets after you paid for them. Buying the ferry tickets in advance from us is supposed to make your trip back from Sausalito smoother, but we actually inconvenienced you and I apologize for that. I am glad that our customer service team was able to refund your tickets with no issues, and I thank you for giving us the chance to make things right.
I am happy that you otherwise enjoyed your bike rental, and that you all liked the electric bikes! Thank you for your recommendation, and I hope that you come back to visit us soon!
Best,
Ashley
Written November 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PamKFam
Los Angeles, CA72 contributions
Jan 2020
We decided to spend a little extra and get electric bikes which made the trip so much better. The hills were no problem and the bikes were in excellent condition. There was a staffer riding the route all day so if we had any issues all we had to do was call.
We made the trip across the Golden Gate bridge and into Sausalito where we had a delightful lunch and stroll, and then took the ferry back. Excellent!
We made the trip across the Golden Gate bridge and into Sausalito where we had a delightful lunch and stroll, and then took the ferry back. Excellent!
Written January 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your feedback, it means a lot to us. We're so happy that you enjoyed your rental and you had a nice trip over the Golden Gate Bridge into Sausalito! We are thrilled that you enjoyed our new electric bikes, they really make the hills a breeze. We hope you'll come back and visit us again next time you're in San Francisco!
Ashley
Written February 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SeaCoral7
California40 contributions
Aug 2022
Worst experience. Rented all day electric bikes. Was told battery would last 40 miles but if kept in low mode would go all day. Battery went down a notch immediately. After 19 miles over the bridge to Tiburon we only had two dots of power left and had to spend more money to take ferry back to SF and asked for a fresh battery because we spent the money for an all day electric bike rental. Wasn't told that the battery switch was $35.00's extra per bike. Battery stopped working in the Presidio on hills. Called shop and they wouldn't come switch out bike or pick us up and was told we were responsible for getting faulty bikes back to shop. So we turned bikes in early because battery wasn't working. They wouldn't compensate us at all and sprung the extra $35.00 per bike charge on us. Worst experience!
Written August 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After booking you called in the morning and asked if you could have more than one battery so you could spend all day on the bikes. We told you the bike battery last 40 miles and if you needed more there’s a fee for a second battery. Declining the 2nd, you rode to Tiburon and back (32 miles)to our shop to ask yet another staff person for a free, 2nd battery. Said staff member told you (again) about the fee, you declined again, and rode to the GG Bridge & back (12 miles)- tipping the bike over 40 miles. When the battery died, you called demanding we pick you, your husband & and the E-bikes up, and since we don’t provide livery service we declined. And here we are! While we share your enthusiasm for biking all over, we didn’t do anything we didn’t tell you upfront (albeit we actually told you twice). If you had only paid the fee you could’ve had a second whole bike for the day, and not felt frustrated posting a negative review that we don’t deserve. Next time just grab a second battery so you’ll be satisfied, SeaCoral7 !
Written September 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staci M
Clearwater, FL17 contributions
Nov 2020 • Solo
They were not at address listed, walked to new address and they were shuttered up. I had to call them and wait. They also listed on their website $13 cheaper than what I was charged and they would not honor a discount. Seemed abrupt and rude. The bike was very nice and easy to ride.
Written November 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the positivity about the bike. As you saw from the sign on the door at our 501 Bay location directing you to our 2661 Taylor location, a short, one-block walk, we have reduced what is open due to the Covid-19 global pandemic. Although it was a slight inconvenience for you, all of tourism and small businesses are suffering right now and we hope you can find it in your heart to be patient with us and all the world as we in the workforce try to survive and keep going.
Written November 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cécile C
Montpellier, France29 contributions
Daily rental. Warm welcome at reception of the bike (map with route provided + padlock + luggage rack with tensioner). And no luck: rear tire puncture at the other end of SF (around 3 p.m.). No pump supplied with the bike. Call the assistance number: no one can come before 1:30 a.m. or other option, go to a repairer (advertised 15 min walk). We ended up walking for a little less than an hour, with a tire whose inner tube had emptied and was wrapping around the derailleur. Several stops necessary to lift the bike to be able to hope to move forward.
Arriving at the repairer, I give him the guy on the phone: 30 minutes of repair and more than $50 to pay.
We leave with a bike that runs but whose battery now goes to 2/5 then 1/5 (no charger provided). What was supposed to happen happened: no more battery while we still had about 10 km to go and some nice hills to climb.
We exchanged our bikes with my companion, more sporty than me.
Great pressure to arrive before the shop's closing time, only to hear that only $30 would be refunded to me on the repair because apparently, I had not taken an option for puncture when booking. Not only did we ruin our afternoon, but we also paid the bill. So, no, I don't recommend...
Arriving at the repairer, I give him the guy on the phone: 30 minutes of repair and more than $50 to pay.
We leave with a bike that runs but whose battery now goes to 2/5 then 1/5 (no charger provided). What was supposed to happen happened: no more battery while we still had about 10 km to go and some nice hills to climb.
We exchanged our bikes with my companion, more sporty than me.
Great pressure to arrive before the shop's closing time, only to hear that only $30 would be refunded to me on the repair because apparently, I had not taken an option for puncture when booking. Not only did we ruin our afternoon, but we also paid the bill. So, no, I don't recommend...
Written May 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ory
4 contributions
Apr 2022 • Family
Worst service ever! I got charged 45usd because I returned the bikes at 7:33pm when they closed at 7:30pm (only 3 minutes late). Additionally the manager was very very rude to us ! Also, the bikes aren’t in very good conditions. I do not recommend this place to rent at all !!!!!!
Written April 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Orymo,
As told when you called, we close at 730 pm and do not stay open past that.
We pay our employees a living wage. This means, when we close, if they have to wait for you, they now have to add time to their long workday, change their after-work plans, and also be paid overtime. The $45 fee covers this.
There are many instances in life where being late spurns a fee, and unfortunately this too is one of them. It doesn’t mean we did not provide excellent service- we did, including when you called and were surprised that closing at 730 means 730 and not later, and including waiting for you when you were late…we are confident that doesn’t mean WE are rude, but rather, running an efficient company that honors our workers.
Written April 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael P
2 contributions
Sep 2022
Rented 2 electric bicycles with my wife to ride around SF and over the Golden Gate bridge into Sausalito.
From the start we were greeted by excellent customer service, with instructions on how to properly use the bikes, where to ride (maps provided and also conveniently located on the bikes themselves), and helpful tips/recommendations. Helmets and bike locks were also provided and easy to use.
The bikes were perfect and we had a blast! Definitely suggest paying extra for the electric bikes given the city's hilly terrain. We were also able to purchase our ferry tickets directly with Bay City for our return from Sausalito, making things a breeze. 10/10 would recommend to anyone looking for bike rentals!
From the start we were greeted by excellent customer service, with instructions on how to properly use the bikes, where to ride (maps provided and also conveniently located on the bikes themselves), and helpful tips/recommendations. Helmets and bike locks were also provided and easy to use.
The bikes were perfect and we had a blast! Definitely suggest paying extra for the electric bikes given the city's hilly terrain. We were also able to purchase our ferry tickets directly with Bay City for our return from Sausalito, making things a breeze. 10/10 would recommend to anyone looking for bike rentals!
Written September 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for riding with us and the wonderful feedback !!
Written September 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathleen
2 contributions
May 2022
Fantastic-I had reserved online and the pickup process was fast and simple. They made sure i knew how to use the bike before I left and I had no issues all day. Drop off was just as easy. I highly recommend renting an electric bike-it made the day so pleasant and fun. Great location, too!
Written May 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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