Took my wife on a whale watching cruise yesterday afternoon. Had done the same only a couple of weeks earlier with a friend. That trip was on the larger vessel. To our dismay, given the weather conditions being exceptionally windy and with a fair swell we were going on the smaller craft. In hindsight my wife and I should have not gone. Our mistake. So why the poor rating. We were late leaving, captain joked about more OT! Then after we left we turned back to pick up a couple whom were late. The wet weather coats were removed from the seats where we sat. Due to the chop and high wind we had to track around the edge of the bay taking a very long time to get to where the whale watching happens. On a tight turn in the bay the wind ripped the boats cover which meant having to wait for it to be tied down with mooring rope as a temporary repair. Whilst out of the bay we did see a couple of whales but never got close enough as per my previous trip. The swell was significant with white horses making spotting the whales difficult. The journey back was torturous as we and most others were drenched. In my opinion we should have been offered the opportunity for a credit, not refund for a more suitable day. But alas no offer was made available. The vessel was full as the earlier trip cancelled. I did raise this at reception on our return but was duly informed in the T&Cs they reserve the right to switch boats. My issue was for $150, the whole experience was unpleasant with time wasted departing, returning and having to tack our way through the choppy waters. To cap it off, the crew member joked as we got back, they have to out again for another trip! Says it all. I do not think we were in any danger or increased risk, the vessel was very stable and capable.

Out and back in two hours! The boat was fast and stable amazing how quick we were outside Jervis bay and on the"whale highway". Skipper and crew were clear with the few instructions, and knowledgeable. Yes we saw whales breaching and slapping as they migrated. A fantastic experience done in two hours.

The staff were amazing and helped with our children as well as talking to us about the whales and answering any questions we had during the cruise. The kids were able to learn about how fast they travel and why they travel etc. Thank you so much for an amazing experience.

Did the whale & seal snorkel, such a great experience! First started with a snorkel through a cave, saw loads of whales but unfortunately they didn’t want to play today & then headed off to swim with the seals which was such an incredible experience! They were plentiful and playful. The swells were big, the water was fresh but we felt well looked after & learnt a lot about the area & the whales & seals. We will be back for sure, such an awesome day & well looked after by Alan & Morgs, thank you!

Was a great experience. Boat was comfortable, left on time and we saw some beautiful whales! Would absolutely recommend.

Highly recommend! I had an amazing experience watching whales, the crew is respectful of the animals. I love this experience, and I'll get back next year.

We had an excellent time. Saw many whales and even seals, the weather was great and the ocean not too rough. 2 whales came right up close to the boat, it was an incredible experience. The crew were knowledgeable and very helpful, the captain provided a good commentary.

From the time we booked to the actual cruise, the staff were so helpful and nothing was an issue for them. Being in a wheelchair, I was a little hesitant but they made us welcome, we boarded first, ramps were placed to allow access to the outside deck area plus they had a fully accessible toilet aboard. The staff ensured I was able to see wildlife along with everyone else. Everyone’s safety was a priority. The staff were courteous and engaging. We had a brilliant trip and I’d definitely do it again. Highly recommend this company.

Great trip today with Henry and Keira as guides. Spectacular scenery and commentary. Full recommend as just right length of time and packed with interesting sights.

Yet again such a wonderful experience! We have been on many Jervis Bay Wild Cruises over the years, and the experience continues to be simply breathtaking each time. Henry, our skipper and tour guide, was brilliant, with his true Aussie sense of humour, he’s so knowledgeable and informative making the morning tour extra special for us. This time we had brought friends along from Germany, who were mesmerised by it all. Thank you, Jervis Bay Wild and Henry especially, we will be back!

Excellent way to see an overview of Jervis Bay. Good and informative skipper with a sense of humour. Kids Enjoyed the experience. To top it off saw dolphins too.

Fun experience with Henry and the information he relayed about the area was interesting and funny. There are breathtaking views of the beaches & ancient cliffs and the overall views of the shoreline, stunning.

Fantastic tour. Henry the skipper was amusing and gave great commentary (without overdoing it) while expertly guiding us around the stunning bay. Do it!

It was our highlight in the trip to Jervis Bay. Booking online was easy. There were instructions given but it was not that easy to find someone helping on that day. Different queues were in the venue and we hardly knew which one we should go. At last we went to the one with a booth but the lady told us we should line up outside and wait for the boat. We were confused about where we should wait for the boats without any signs. No people knew where to queue exactly. Finally a boat arrived. The tour before us was so full! The boat was packed with people. Only one staff help so we took a long long time to get onto the boat. We tried to secure a seat first as we guess not all people could take a seat. The boom netting took place when returning only. Unfortunately we cannot see any dolphins in the cruise. The rain might influence the dolphins coming up. A pity. Staff assigned groups to everyone for the boom netting. They will call whose turn it is. The experience is much more fun than i expected. Luckily the water was not that cold. Our turn has about 10 minutes. Remember to bring towels and wear swimwear for the boom netting!

Really enjoyed this tour even though it was a bit windy. Saw lots of the sights up really close and even saw some dolphins. The captain was very good and knowledgeable. Would recommend this as a great way to see things you can't see from land.