Private Arrival Transfer from Cleveland Airprot (CLE)

Private Arrival Transfer from Cleveland Airprot (CLE)

By Carmel Car & Limousine Service
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Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-99
Duration: 30–60 minutes
Start time: Check availability
Mobile ticket
Live guide: English
More


  • One way private transfer
  • All taxes
  • Fuel surcharge
  • Airport fees
What's not included
  • Tolls
  • Parking Fees (if applicable)
  • Gratuities (customer discretion)


Start:Traveler pickup offered.
    Airport pickup offered
    During checkout you will be able to select from the list of included airports.
    • Hopkins Intl Airport, 5300 Riverside Dr, Cleveland, OH 44135
    End:This activity ends back at the meeting point.

      • Not wheelchair accessible
      If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 5423P167

      • Confirmation will be received at time of booking
      • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
      • Each traveler is allowed a maximum of 1 suitcase and 1 small carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
      • One hour waiting time on international arrivals, after that, there is a charge for waiting time. We do accept major credit cards, and do not insist on cash payments. Receipts are provided upon requested
      • Child seats are required for children 8 and under by law and and not provided by the local supplier
      • When selecting a vehicle size, please consider the storage capacity for luggage based on number of passengers. For larger groups with larger items, multiple vehicles may be more appropriate
      • Price is per group, based on three passengers per sedan and 5 passengers for a full size van.
      • Most travelers can participate
      • This is a private tour/activity. Only your group will participate

      • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

      If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 5423P167

      From
      $64.00
      per group (up to 3)
      Select date and travelers

      Similar experiences

      About the operator
      Don’t take it from us – here’s what people have to say about this operator:
      • Carmel Car & Limousine Service
        1,744
        New York City, New York
        Joined in December 2015
      • beaverp2024
        0 contributions
        1.0 of 5 bubbles
        Thieves
        The TripAdvisor listed taxi service called me to say they could no longer transfer me from the airport to my vacation home. They made matters worse by refusing to refund me my pre-payment. Refunds should be immediate and without any bureaucratic process designed to make it hard if not impossible to get your money back. They said call TripAdvisor. What a bunch of thieves !!!! What a bunch of grifters! They are behaving like the guy in the Whitehouse.
        Written February 4, 2025
      • martinbfc74
        0 contributions
        5.0 of 5 bubbles
        Always a brilliant service
        We booked once again with Carmel as used a few times visiting NYC. Absolute brilliant service. We had a local gentleman from Queens who was fantastic and very helpful / talkative about NYC and took us right to the door. However, a couple of times we have had oriental gentleman on return who say nothing only tip and toll on arriving at JFK. This does not put off the service as is always excellent. Be aware there is a small fee to pay as you go through tolls and of course the tip on both journeys - tolls are approx $7 / £5.
        Written January 21, 2025
      • LycraTour2012
        0 contributions
        5.0 of 5 bubbles
        Excellent service for transfer between JFK & Newark Airports
        We booked a car on-line with Carmel just hours before we embarked on a very long flight to New York. This occured because ETS Shuttles who we had arranged a transfer with from JFK to Newark Airport cancelled their shuttle just prior to us leaving. We contacted the Carmel office when we arrived, the driver arrived at the time indicated and we had a smooth and uneventful trip to Newark. In fact the driver kindly accommodated our request to change the end destination from the Newark Airport, to our nearby hotel. We received a prompt follow up email from Carmel, checking we were satisfied with the service we received. Based on our expereince, we would recommend this company to others requiring a transfer between airports.
        Written January 14, 2025
      • I4075UIstevens
        0 contributions
        1.0 of 5 bubbles
        carmel is a bad car service company
        Never use Carmel, they will leave you stranded at the airport. Not accountable, customer service is atrocious and they will lie to you that a car is on its way. Better off taking a NYC taxi.
        Written January 3, 2025
      • X2459ONlilic
        0 contributions
        1.0 of 5 bubbles
        Avoid Carmel Car & Limousine Service!
        VERY VERY BAD EXPERIENCE! We booked mini van curb pickup. They promised online the arrival time is within 10 minutes. However, the car never showed up. The worst thing is that their operator kept telling us the car was coming, even sent us the picture of the car...then after 1 and half hour, still no car at all...when we called their headquater, they said, oh, we made a mistake, there is no available car now, we could cancel it....what??!!! The reason we booked this EXPENSIVE mini van is because it's midnight, we were afraid we cannot find transportation. after one and half hour waiting, you telling us cancelling it!!!! I said what if we cannot find transportation or it cost much more than we expected, the agent in NY told us, I quote"Well,I'm in new york, I don't know how much it cost in Maui. you have to pay whatever you need to pay . we won't make any compensation" . Basically, let us live with this condition. we have kids and grandparents, all tired after long flight...we ended up calling a taxi, surprisingly, the taxi(mini van) is only half of the price of the mini van carmel offered. TRY TO AVOID Carmel Car & Limousine Service!!!! Very messy management! Worst experience EVER!!!!!!
        Written January 2, 2025
      • Edl1735
        0 contributions
        1.0 of 5 bubbles
        BAD BUSINESS -RUN FRAUD FRAUD FRAUD
        This place is the worst! AI responds as management- will reply with... We apologize for the inconvenience you experienced during your stay! I don't need or want an apology I want my refund as promised by the alleged Front Desk Manager Eugeneal Jen Steed. We are at the end of the year and I have not received my refund or adjustment as promised by that deceitful person. FRAUD is the Practice and Culture of the British Colonial Hotel. . .PLEASE READ THE REVIEWS BEFORE GIVING YOUR MONEY AWAY TO THIS CHARITY CASE HOTEL..... OBVIOUSLY, SOMEONE THERE NEEDS OUR MONEY AS THE STAFF AND MANAGEMENT ARE IN CAHOOTS!
        Written December 30, 2024
      • 791arnieb
        0 contributions
        1.0 of 5 bubbles
        Carmel does not care at all about there loyal customers!
        As a 15 year customer of Carmel, one thing has become clear; they don't give a crap about their customers. While any company can make a mistake, it is how they show Customer care that matters. Last week their driver decided not to pick us up at JFK.. standing 2 older people (one with Parkinson's) at JFK in the freezing cold. Terminal 4 is a mess now, and getting on a shuttle to a long taxi line with 2 bags was not an option for us. That is why we ordered a car to pick us up and paid extra to come inside to help us with our luggage. We ended up taking a pirate car (very scary) to our home in Manhattan. Carmel offered us a $12 credit! This was an insult!!! When I called the next day, they offered to pay me $20, even though I reasonably asked for at least my next JFK ride to be free. They declined and told me to " take the $20 or nothing". They could care less about their customers.. they have now lost a loyal customer. They should be deeply ashamed!
        Written December 29, 2024
      • B5697XPcindyk
        0 contributions
        4.0 of 5 bubbles
        office needs to read their own paperwork
        The car and driver were wonderful, helpful and timely. MY ROBLEM was with the office staff. I was to call upon landing , the agent who answered the call wanted information on specific hotel street address, which was already provided and confirmed prior to ride. I did not have ready access to this while exiting the plane and airport. HEAVY frustration with the office, but the car and driver were great
        Written December 27, 2024
      • clkprince
        0 contributions
        2.0 of 5 bubbles
        Time to Use Another Car Service
        I've been using Carmel car service for nearly 20 years & was so disappointed in the service received in my last two trips this month. The quality of the car rentals is now more like, 'Rent a Wreck'. Both cars were old, dented, had worn or even ripped upholstery. Our driver for our return trip to JKF December 15, 2024, didn't check he was at the right address but instead was parked a block away! Luckily my husband suspected the driver wasn't in the right location so went looking for & found him. I would no longer recommend this service. Pay a little bit more and look for another private car service.
        Written December 21, 2024
      • 507staceyn
        0 contributions
        1.0 of 5 bubbles
        Never hire Carmel car service
        If I could give a zero I would!!! I’ve used this car service for 15 years never having an issue, but this past weekend in NYC I experienced two separate occasions where they were absolutely awful. The first one was when we had a driver that I scheduled to take us from NYC to Hoboken, New Jersey… the car smelled hideously of cigarette smoke and was absolutely atrocious as far as dirty and trash. I called immediately after getting to New Jersey and explained to them what it happened and was given the runaround. I was told I would have someone return my call on Monday never spoke with anyone. The second incident happened on our trip from our hotel in NYC to LaGuardia airport. The driver was very rude when she called me as she arrived to our hotel l… all she said to me to @come out now!! No, thank you for choosing Carmel, no please would you mind coming out… it was just “come out now”!!! My sister, my nephew, and I all feared for our lives on the car ride to the airport. I am not exaggerating. Our driver cut several people off and drove at excessive speeds which included a lot of horn honking. I thought that she was going to cause a crash multiple times. I waited until we got to the airport to tell her this, but, when we got out, I looked at her and told her that she was absolutely the worst driver I have ever been with, and that she did not deserve to have a drivers license, and that she would be reported!! She pretended to act like she did not understand me, but I can assure you she did. Again, I immediately called Carmel and complained and told them that I would not be paying those $200 worth of services for a very unprofessional driver on both occasions and an unacceptable vehicle on both occasions as well. I did not mention, but the second ride to the airport also reeked of smoke. Again, Carmel did call me Monday evening once we arrive back into Atlanta, and I explained to them everything I’m saying here and told them I would not be paying for the services and they told me the call would be escalated and that I would be receiving a phone call back within 24 hours. Guess what, we’re now one week later and I’ve received no phone call back from Carmel. I have disputed the transaction charges with my bank account and will not be paying good riddance Carmel.
        Written December 16, 2024
      • 837khristinaj
        0 contributions
        4.0 of 5 bubbles
        Worth the expense
        The driver was very nice. There was a little mix up with meeting the driver but the dispatch was kind and responsive. Best that you go directly to the curb to wait and respond immediately when the driver texts. Nice vehicle. Very comfortable. Will use them again.
        Written December 14, 2024
      • cthender
        0 contributions
        1.0 of 5 bubbles
        Drive was rude and unprofessional
        Drive arrived on time but was very rude and actually yelled at us at one point. He realized that we did not appreciate his behavior and tried to be nice and talk to us. He was upset at the sizes of our suitcases. He said we should have ordered a larger car, I sure would have, but there were no suitcase sizes on the website. I ordered a car that holds 3 people and e bags, there was no mention of size.. I had to pay an extra $10.00, that is not the issue, his behavior and rudeness is not acceptable.. sorry to mention but his personal hygiene was also a problem. .. we will not use this company again or recommend it.. we have been using the Yellow Taxis, way better option ..
        Written December 7, 2024
      • Elena R
        0 contributions
        1.0 of 5 bubbles
        Avoid it!
        Booked a car to JFK on Thursday 5th for Friday 6th. Got a confirmation by mail. Waited for the car that never arrived… Had to call to cancel it… Really disappointed by a service that was, once upon a time, excellent.
        Written December 7, 2024
      • daveborn
        0 contributions
        5.0 of 5 bubbles
        First time Carmel Car customers - will be a repeat
        I booked two rides with Carmel in NYC on November 21, 2024, including one from JFK. The communication from both the dispatch center and driver, to ensure we were meeting at the same point in JFK, was excellent. The drivers were both punctual, amiable, and drove immaculate, well-maintained vehicles. I had a very positive experience using Carmel, and would absolutely recommend booking NYC transportation through them. The cost is comparable to an Uber, but the cars and customer support are a notch above.
        Written November 21, 2024
      • 410jakew
        0 contributions
        1.0 of 5 bubbles
        dont hire
        no instructions were provided on how to meet up w/the driver. had difficulty contacting them for instructiosonce contacted information provided was sketchy at best
        Written November 9, 2024
      See all 1,744 reviews
      These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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      *Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

      Private Arrival Transfer from Cleveland Airprot (CLE) provided by Carmel Car & Limousine Service

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