Never connected with tour guide as very difficult to locate and ship docked 2 hours late. Vert disappointed and frustrating

As advertised! From the moment to start the trip to getting dropped off, the experience was outstanding! Our driver and guide (same person) was very knowledgeable, including a few surprises! We plan to use them again!!

This tour was well organized. Directions to the pick up location from the our cruise port were clear and Chino, our guide was very knowledgeable about the culture and ruins. We were also able to stop for a few photos on the way to the ruins. I would definitely recommend this tour.

Raul was amazing. We got to see all 3 Mayan ruins, tour guide was very informative we learned a lot. Snacks and drinks were nice to average. Air conditioned van was a plus.

This was the perfect tour in Costa Maya! Our tour guide was naturally super intelligent and is so passionate about the Mayan culture, and all history in general. The walk to the pickup spot even felt cultural and very safe - and our guides were so happy to greet us even in the pouring rain that morning. It dried up before we got to the ruins and was a perfectly sunny day for our tour. THE RUINS WERE AMAZING. And we even caught some monkeys swaying high above. Go. And go with this company - I much rather a more personable experience when going on excursions and this company knows how to do it best.

It was a great experience visiting the ruins! Seeing the ancient Mayan ruins and learning about them was very cool. Got to also see some spider monkeys!! Our guide Rafael was soooo great!!!

With a short port stop on our cruise, this tour was perfect! We departed the port around 7:30am for our 50 minute bus ride to Chaccoben. It was an air conditioned coach bus which was phenomenal. Our guide spent about 35 minutes giving us an overview of the Mayan culture. Once we got to the site, we visited about 5 beautiful historical sites. It was mostly shaded and comfortable. The tour was about 1.5 hours long. After a pit stop at the gift shop/food area, we got back on the bus and made it back to port with plenty of time to spare. Would highly recommend. Wear your running shoes & bring a hat if going mid day.

Our tour guide Raphael was relaxed, congenial and well versed in the history of the ruins. We did not feel rushed touring the property and he allowed plenty of time for questions. We appreciated the small size of the group. Ed transported us safely in the van. We definitely recommend this excursion.

I’m hoping this was what we did, because mine was tied to Harmony of the Seas and it was 1/8 mile walk to the restaurant. The Maya dancers greeted us, this annoyed my roommate but I wasn’t annoyed in the least. I got a picture with them. My roommate has gone to Mexico extensively, maybe it’s old “news”. Anyway, my cruise friend tipped them and in we went. The foods were laid out , partially cooked. My first items were blackened tomato, garlic and habaneros. They were pulverized in a lava rock type dish. Next, we added pumpkin seed and chives, these got pulverized. Next we dipped tortillas chips into the mixture! Wow! So amazing. Next we were taught to do corn tortillas the old school way. Next we were served small soups with chicken or beef. We learned a virgin mojito. We were all totally full and happy and ready to take on the remainder of the day. 75.00 is a reasonable price and I’d recommend this to fellow cruise passengers.

The guide and tour were very friendly. I enjoyed viewing the Mayan Pyramids, thanks to the tour guide who explained the history of Costa Maya, the Ruins, and the Mayan Culture in detail. Always carry a poncho with you, it rains often in Costa Maya. And if you plan to take a video recording of the place or professional photos buy an additional ticket for $4.00 at the entrance. At the end of the trip, we also stopped by to taste some honey pineapples. The pyramids are a bit far away so book an early slot to go and come back to enjoy the port or do more activities later.

Everyone was very nice and friendly, but I was overall not so pleased with this tour. Firstly, we left almost over hour late. Then, we made unscheduled stops (at tourist traps) both on the way to and on the way back from the site. So, what was advertised as a 3.5 hour trip was more like 5 hours. Thankfully we were not on a tight schedule! We only saw a small part of the actual site. Our guide have us some useful info and interesting tidbits but we could hear the other tours near us getting a lot more information about what they were seeing and they were a lot more organized. It was very pretty though! They did supply drinks and a snack which was a nice touch.

The crew was amazing we were in a much smaller group than through the cruise which was awesome and the guide was very knowledgeable. We even got to stop in town away from the port to taste some of the local fruit and get a better sense of the culture outside of the tourist port

We had an excellent tour with Ishmael as our guide. He was incredibly informative, sharing fascinating insights throughout the trip. The comfortable, air-conditioned van made the journey relaxing and enjoyable, even in the warm weather. Visiting the Mayan ruins was the highlight of the tour – so interesting and rich with history! Ishmael ensured we had plenty of time to explore while keeping us on schedule. We made it back to our cruise ship with plenty of time to spare, which gave us peace of mind. If you’re looking for a well-organized and enjoyable tour, don’t hesitate to book with Ishmael!

I was initially concerned by not picking a shipboard excursion and going with Trip Advisor to book one. After reading a couple of reviews, I took the chance. My wife and I and three teenage daughters loved it. This is the way to go! Much smaller group (12) and it was much more personal and saved almost half the price from the ship’s price. Zero regrets! Our guide and driver were excellent. A/C travel van, good English and we even stopped for a roadside snack at a local family’s stand for fruits. We had plenty of time to take pictures ask questions, go to the bathroom, shop inside the ruins location. The ruins location is very well kept and maintained, similar to a resort grounds upkeep. Octavio was our guide and did great and thorough tour. Talked about local animals and trees, Mayan culture, etc. We actually saw a Monkey and couple of Capybaras. The walk from the ship was a bit further than we expected (in the light rain 😆) not really marked. Just when you wonder if you’re going the right direction or if you’ve gone too far, there were a few cab drivers mingling and we asked them directions. They were helpful, we kept walking to the Mayan Ruins replica and our tour was on the back right side of that. Great tour, would do it again and felt very safe.

Rafael was a great tour guide! We happened to be the only people on the tour that day so he made it very personalized. We went to the same location as people who were on our boat who paid for their excursion through the cruise ship, but they were in a group of 30 people. Rafael had little extras like tasting the all-spice tree leaf and stopping to taste some honey pineapple on the way back that the large group didn't do. We highly recommend!