Great experience, guides ware very helpful and patient with the group. We had a windy conditions but views ware beautiful. Did not have to wear a mask at all even I gave asthma condition. I recommend 24h trip to Kawah Ijen.

The views were amazing definitely worth the hike! Food was delicious! All the staff made you feel welcome and at home! also took some awesome photos. 10/10 would recommend definitely a highlight of my trip

Unforgettable 4day trip with indotravel team. Everything was perfectly organised: the train tickets, pick-up at the station, hotel/guesthouses, entrances to the National parks, guides.. Despite the early calls in the morning, everything is so structured and well organised that you don't have to worry about logistics at all. Nice thing is that they take you to the very best spots without other tourists (because of other paths/earlier starts/..). The guides speak well English, are very responsible, always there to help you or give you some information. The food was delicious, very varied, fresh and very local! Our driver, Rudi, was amazing!! He was so kind, always there for us. The hotels/guesthouses were clean. The tour is well worth the price. One of our highlights of our Indonesia trip. We can recommend it to all our friends!

Had the most amazing time with Pur and June our great guides for the trek to Ijen. Everyone on the team was absolutely amazing on the team and went above and beyond to make our time so memorable. Truly an once in a lifetime experience.

It was a nice and amazing experience, the place is simply stunning. It is a medium-level hike. Be aware that it is uncomfortable due to huge amount of people there, it is not easy to walk, and watching the blue fire is not even enjoyable due to a lot of people fighting to go to the front. My only recommendation is: there are three guides and they are divided one on the front, one in the middle, and one on the back. However, it does not make sense to wait for more than 30 min the last guide with the rest of the people.

Great tour! I did the 4 days version, Tumpak Sewu was the highlight for me, unbelievable ❤️ All drivers, guides and food were great, recommend!

Perfect organisation, they took care of us. They escorted me safely along the road and took pictures and videos of us. they were patient with us, :)

A completely fantastic experience that I will tresure forever. For a few hours before sunrise, It felt like being on an alien planet, seeing the acid lake crater illuminated by moonlight with sulfur smoke rising from it. Detailed communication before the trip by Patrick. It was a long ride from Bali, but our driver looked after us well. Accomodation was surprising good. Private room with ensuite shower. Hary, our guide for the trek up, was great! Made an effort to get to know everyone, made sure the pace was not too challenging while ensurinflg we reached the crater in time to witness the blue fire. There was strong winds blowing sulfur smoke over the blue fires and many people were struggling to get good pictures and videos. He took our phones, when into the smoke and got fantastic shots for all of us. Really awesome experience.

The tour is just perfectly we'll organized and all people involved are soooo kind, responsive and helpful (managers, drivers, guides, restaurant staff). I ended up going on the 3 day tour alone, because no one else booked it and after I worried at first, I felt soooooo comfortable after a couple of minutes because every step is so well organized and communicated that you just feel comfortable and safe. My driver Reza dropped me at the Java Port and made sure I got on the correct ferry and in Java Aly the driver was already waiting for me and communicating with me via Whatsapp. From then on it's a lot of driving, but made as comfortable as possible and the reward of the stunning volcanoes is just amazing. Bromo just blew my mind. The guides Untung, Pur & Hary we're just perfect as well and had a lot of knowledge and took care of the whole group safety wise. Accomodations is simple on this trip as announced and the staff is so nice. Food is always local and good, especially the dinner and breakfast at Ijen which is provided in a restaurant run by Aly and his wife. Highly recommend it and again thanks to everyone and special thanks to Aly for driving me for hours across Java!

Memories of my East Java trip will live forever. Thank you Indotravel for the beautiful experience seeing Kawah Ijen as a solo traveller. Thank you to the guides who really made their effort in keeping us safe and to Pierrick who translated the hike briefing in English even if i'm the only one who doesn't speak French. ☺️🫶🏔️

I could say a million things but the success of any tour is how they ensure a great experience for every traveller and that's what Info travel does. They work with the locals as well and ensure that they are well compensated. Our trip manager Archer is the bestest. He is soo awesome and kind. I am a vegetarian and he ensured that I had my food managed at each locations.also I was the weakest link on the group in terms of fitness and he did everything to ensure I was comfortable. They are the best 😊

This was an epic trip to Kawah Ijen! The organisation of the tour and the guides were excellent. For example, the guides were receptive to the needs of the hikers by taking breaks on the way up and checking in when descending into the crater. As others have written in their reviews, if leaving from Seminyak or Ubud be prepared for long journeys to and from Ijen (+5hrs) but being in the crater when the sun comes up is a memory you won't forget fast - truly amazing experience. And if your memory isn't great, the guides are excellent at getting the spots and taking the best pictures. Do it!

I did 3D2N tour to Bromo and Kawah Ijen. THE GOOD: this is a must see in Indonesia. On this tour the local guides were incredible: Epi personally adds value to the time spent on the road explaining about the culture, plantations, etc and ensures there are breaks while on the roads; the guides on Kawah Ijen make you feel safe and share their knowledge too. THE BAD: The tour is nearly 2X more expensive vs others and the value for money isn’t there. The manager (Pierrick) is rude towards his customers, not open to feedback, and should really not work in tourism. In retrospect, I would book with a local tour operator in Bali. I just hope most of the money goes to the local guides and driver… Good Karma guesthouse at Bromo is terrible: I had no hot water in my room (and was not fixed when mentioned to them) and some other rooms didn’t have water at all. The walls are super thin and the rooms incredibly humid and cold - they don’t even provide electric heaters which they do have in other accommodations. Pierrick will tell you this is the best you can get in this area - don’t believe him. They do have heavy clothes you can borrow though. Finally, the whole group needed a shower and change of clothes after Kawah Ijen, which is a basic need: everything will smell of sulphur + sweat from hiking, and you will have to sit in a van for another 7-8 hours! Since we had 1.5h between arriving at the hotel after the hike and departure, and it was well before checkout time, it seemed like a natural request to ask to take a shower before/after breakfast. Apparently it was not: Pierrick was rude towards us, cursed us in French and in English, practically shoved our breakfast plates in our faces, and told us to ‘let him do his job’. I’m glad that other customers like me don’t accept such behavior, because we finally talked some sense into him, and grudgingly he let us shower 😅. I hope he now includes this in all his Kawah Ijen overnight tours.

I participated in the 24 hour trip to ljen in java from Bali. The trip is tough but worth it. I would like to thank Harry, Sam (tour guides) and Dedi (driver) for making this trip really pleasant. the trip to the volcano is really hard and Harry and Sam will be with you every step of the way making sure you don't fall and that you have everything you need. They are happy to chat and answer all your questions and are also amazing photographers making sure you take awesome memories with you. Harry and Sam were previous miners and can share lot of knowledge with you. Suksma!!!

We really enjoyed the Ijen crater tour. The indo travel team we’re fantastic. We travelled from Ubud, Bali on the 24h trip and our driver was lovely. It was a long day but worth it. Unfortunately we couldn’t go down into the crater or see the blue flames for safety concerns, but the trip was still worth it. Our tour guides were ex-miners and explained how the conditions were in the mines and what it was like to work in them. Pierrick met us at the hotel and was great to chat with him. The hotel and food provided was really good. If you’re looking a for a bit of adventure, this is the company to go with!