Hoover Dam Tour from Las Vegas
4.5
Hoover Dam Tour from Las Vegas
By Gray Line Las Vegas
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About
Constructed during the Great Depression, the Hoover Dam was built to tame the Colorado River and provide hydroelectric power. On this excursion from Las Vegas, visit the dam and learn about its history from an expert guide.
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 2-99, max of 56 per group
Duration: 4h 30m
Start time: Check availability
Mobile ticket
Live guide: English
More
Highlights
- See the highlights of the Hoover Dam in half a day from Las Vegas
- Includes government-guided power plant tour
- Hassle-free round-trip transportation from select hotels
- A stress-free package ideal for first-time visitors
- Hoover Dam Power Plant Tour
- Bottled water
- Hotel pickup and drop-off
- Entry/Admission - Hoover Dam
What's not included- Gratuities
- Your tour begins with pickup from the Las Vegas hotel meeting point you’ve selected. Board the comfortable bus and drive to Hoover Dam. You'll make short stops to capture great photos of Lake Mead, the dam, and the Welcome to Las Vegas sign. Upon arrival, enjoy an interior tour which features original tunnels, the generators, elevators, and more. Afterwards, stop at the visitor center and exhibit gallery. All tours end with drop-off back at your original meeting point. In the unlikely event that the interior tour is not available, alternative stops will be added to your trip.
- Start:Multiple pickup locations offered.Pickup details
- You must confirm the exact pickup time and location for your tour by contacting the supplier directly after purchase. Failure to confirm the exact pickup time and location can cause you to miss your tour and refunds will not be granted for missed pickups.
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.End:This activity ends back at the meeting point. - Not wheelchair accessible
- Stroller accessible
- Infants must sit on laps
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 3951HDT- Confirmation will be received at time of booking
- Most travelers can participate
- Infants 23 months and under are considered a lap child
- Children ages 2 years and up require a seat .
- This tour is not recommended for anyone who suffers from claustrophobia, has a pacemaker or defibrillator. Tours are conducted in confined spaces and in a power plant with generators emitting electromagnetic frequencies.
- Collapsible wheelchairs can be accommodated providing the passenger is accompanied by someone who can assist them to board and disembark the bus.
- Hotel pickup is available for this tour/activity. Please note: depending on the hotel, buses may not be able to access or enter every property. In this case, pickup may be redirected to a central bus stop or nearby hotel. Exact pickup details will be provided to the guest upon reconfirmation with the local tour operator.
- Please note that if the interior portion of the attraction is not available during your visit, additional stops may be added to the tour to ensure that you have a complete and enjoyable experience. We apologize for any inconvenience this may cause and appreciate your understanding however this is outside the control of the tour operator.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
- This tour/activity will have a maximum of 56 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- Do you offer hotel pickup for the Hoover Dam Tour from Las Vegas?
- Yes! Pickup is available from most Las Vegas Strip and Downtown Las Vegas hotels in a luxury air-conditioned motorcoach. When booking your tour, please advise where you are staying in order to schedule a pick-up and drop-off at your hotel.Answered Apr 2021
- How can I arrange pickup if I'm not staying on the Strip or Downtown?
- Hotel pickup is only available from the hotels listed in the "Tour Details" section at checkout. Please select the closest hotel to your location. Once confirmed, call the phone number on your ticket to confirm your pickup details.Answered Apr 2021
- How do I know when and where to meet for my Hoover Dam Tour pickup?
- Be sure to call the phone number on your voucher 24-72 hours prior to your departure date to confirm your exact pickup time and location.Answered Feb 2022
- Can I bring my small child on the Hoover Dam Tour from Las Vegas?
- Yes, children under 2 years old can join for free as a lap child.Answered Apr 2021
The tour operator has provided the following answers to customers’ questions.- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 3951HDT
From
$74.00
per adult
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- 417wendyr0 contributionsWOW!!Amazing trip from start to finish. Driver was great. Pilot on helicopter was also great. Definitely worth the money. So glad we did itWritten September 14, 2024
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- H2205OYderekc0 contributionsGreat Experience Grand CanyonGreat experience went to Grand Canyon,tour guide was amazing..will definitely recommend them. Very knowledgeable on the tourWritten September 13, 2024
- Matthew R0 contributionsGrand Canyon South TourIt was a fabulous trip with my best friend our bus driver Jerome got us there safely and our tour guide Taka was funny and friendly and about the history about the Grand Canyon which was educationalWritten September 13, 2024
- scotter210 contributionsGrand Canyon stole the show thankfully3 star rating is because we were waiting at our pick-up point for 2.5 hours with absolutely no information or updates (even though the company had our contact details). Also the air conditioning on the bus was not working! There was no apology for the delay. However our driver Tony was incredible and fun. The Grand Canyon itself was amazing.Written September 12, 2024
- jacquelinepX5575FT0 contributionsThe best option to visit the Grand Canyon from Las Vegas!Honestly, the best excursion I've been on! Prince and Brendo were excellent drivers and guides, providing many cool facts on the way to the Grand Canyon. There were plenty of rest stops, and lunch was included! The Grand Canyon speaks for itself, but Prince made it an even more memorable day by providing facts and entertainment throughout. Just remember... "Don't be that guy!"Written September 10, 2024
- rikvanbhaik0 contributionsGrand CanyonTrip was awesome. we had lot of fun on tour. Hoover dam was amazing. we had time to take lots of pictures. Grand canyon was amazing tour. We took lots of pictures on mountain. Our tour guide was well experienced.Written September 9, 2024
- nickyV2001UR0 contributionsFirst time experiencing the tour and it was awesomeThe tour was great!!!!! We stayed laughing ok the Tour bus with the driver and he was very knowledgeable about the the Hoover Dam and the Grand Canyon😊. Its a 10 for me😊😊Written September 7, 2024
- lindazD6728LA0 contributionsWould gladly go again! Enjoyable and beautifulgreat trip probably could have bought trip with more options but i wasn’t sure of timeline at time if purchase. Our driver Toka was great—Storytelling, background of area, funny, very polite and kind, and a very good driver! Great trip!Written September 7, 2024
- 320luwamg0 contributionsGreat views, great tour guideMike was an excellent tour guide and made the long day very enjoyable! The views were breathtaking and I’m so glad I had this experience.Written September 4, 2024
- TBolden71240 contributionsGrand Canyon West Rim Gray Line TourI give this tour a 5 rating it was awesome. Derek was such a wonderful and knowledgeable guide! I will recommend Grayline for future tours.Written September 4, 2024
- 945jaelb0 contributionsGrand Canyon West Rim TourDuane was amazing!!! He was very knowledgeable, friendly and kept the group entertained. At the end of the trip, my husband and I agreed that the tour was definitely worth the price!Written August 29, 2024
- 201gabrielq0 contributionsGrand CanyonDuane was a very good driver and tour guide. He was very entertaining, very comedic, and very generous. He was also very informative on the places he was touring.Written August 26, 2024
- marceloancelmo0 contributionsGreat option to visit Grand CanyonThe tour was great, with one stop for pictures of Hoover Dam at Mike O'Callaghan–Pat Tillman Memorial Bridge. The best part was our driver, Mike, full of great insights, details of the places we were passing by and lot of funny jokes.Written August 26, 2024
- Daydream186956729040 contributionsChris is the man for your tour guide!!Our tour guide Chris was awesome! Very informative and funny. He made our trip fun and gave us plenty of opportunities to take pics.Written August 23, 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
527 reviews
Excellent
366
Very good
57
Average
31
Poor
22
Terrible
51
jon b
2 contributions
Apr 2023
My son's and I had a bad experience with this tour on April 7, 2023, It was booked through Canyon Tours website for the gray line hoover dam express tour. The description said it would include the power plant tour. And 2 hours at the dam, in addition to the photo stops. The biggest disappointment was that when we got to the dam, the driver just gave us tickets to the visitor center and NOT the power plant tour. The power plant tour inside the dam was the ONLY reason we chose this tour. I tried getting my own tickets but the next slot qas after our departure and he didn't even give us a full 2 hours on the dam. Our driver pulled up a bus marked "American" on the side but had a gray line paper taped to the windshield so it must have been legit (eye roll). Our driver was JB and his commentary was extremely boring and mostly useless. He also wore an N95 mask so it was difficult to even hear because it was very muffled. I do not recommend booking a hoover dam tour with a tour company if you wish to actually tour the dam.
Written April 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for having chosen Gray Line and we are sorry for missing your expectations.
Regarding the Visitor Center and the Power Plant tour, these are provided by the Bureau of Reclamation, US Department of the Interior and while they maintain the site to the highest levels, however on rare occasions they can experience maintenance with elevators that the power plant tour depends upon. For this reason, they are not operating power plant tours at full capacity, and unfortunately did not let us purchase power plant tickets because it is first come first serve.
The operators at the Hoover Dam have informed us that uncertainty regarding their visitor operations will continue for the next week or two, yet after that their visitor operations should return to normal which will allow us to resume providing the quality Hoover Dam excursions that we have undertaken for more than 40 years.
In closing, I want to wish you all the best in your future travel experiences.
Sincerely,
Zachary
Written April 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela S
Wigan, UK305 contributions
I booked a Hoover Dam Tour which should have included a Government Guided Hoover Dam Power Plant Tour and bottled water, we received neither! The news that we would not be visiting the Power Plant was given to us at the Las Vegas Sign more than 30 mins since our pick up.
Had we been told earlier that we would not be going to the Power Plant I would have cancelled my trip. The fact I communicated with Gray Line only two days earlier about our trip and pick up times, would have been an ideal opportunity for Gray Line to inform us there and then of the changes! They did not! On top of this I paid an extra $10 ($5/person) fuel increase charge which I wouldn’t have needed to if I were given the news about changes because I would have cancelled my trip.
Chris our driver was honest about the changes and said we would be given a Government Guided Tour in its place so at least all was not lost. His guided tour of the journey to the Dam was excellent although he struggled with volume as his microphone was not working! Gray Line apparently knew of this.
Gray Line also knew there was no water on the bus, a feeble excuse that they had run out last week! I do believe there are shops and supermarkets in Vegas, someone was responsible for ensuring water was provided, they did not.
The Government Guided Tour we should have experienced was not available, the building we were told to go to was closed! I asked members of staff about it but they couldn’t help. I went back to the building to check if the tour was available but it was still closed.
I asked another member of staff about Power Plant Tours, he informed me they were running that day so I have no idea why we were not allowed to visit.
I am most disappointed. I have travelled from the UK and the highlight of this trip was to go into the Power Plant. I arrived at my pick up point at 8:20am and returned at 3:20pm, Chris our guide was informative and helpful and most apologetic for the lack of communication.
I have paid for a trip I clearly did not receive, it did not tick the boxes and I can’t recommend this Tour to others. I hope Gray Line see their way to reimbursing people because they certainly couldn’t come up with the goods. Our trip was not the first this month to be affected either. Most disappointed and I still haven’t seen the Power Plant which I had so looked to seeing!
Had we been told earlier that we would not be going to the Power Plant I would have cancelled my trip. The fact I communicated with Gray Line only two days earlier about our trip and pick up times, would have been an ideal opportunity for Gray Line to inform us there and then of the changes! They did not! On top of this I paid an extra $10 ($5/person) fuel increase charge which I wouldn’t have needed to if I were given the news about changes because I would have cancelled my trip.
Chris our driver was honest about the changes and said we would be given a Government Guided Tour in its place so at least all was not lost. His guided tour of the journey to the Dam was excellent although he struggled with volume as his microphone was not working! Gray Line apparently knew of this.
Gray Line also knew there was no water on the bus, a feeble excuse that they had run out last week! I do believe there are shops and supermarkets in Vegas, someone was responsible for ensuring water was provided, they did not.
The Government Guided Tour we should have experienced was not available, the building we were told to go to was closed! I asked members of staff about it but they couldn’t help. I went back to the building to check if the tour was available but it was still closed.
I asked another member of staff about Power Plant Tours, he informed me they were running that day so I have no idea why we were not allowed to visit.
I am most disappointed. I have travelled from the UK and the highlight of this trip was to go into the Power Plant. I arrived at my pick up point at 8:20am and returned at 3:20pm, Chris our guide was informative and helpful and most apologetic for the lack of communication.
I have paid for a trip I clearly did not receive, it did not tick the boxes and I can’t recommend this Tour to others. I hope Gray Line see their way to reimbursing people because they certainly couldn’t come up with the goods. Our trip was not the first this month to be affected either. Most disappointed and I still haven’t seen the Power Plant which I had so looked to seeing!
Written March 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Angela S,
Thank you for being a Gray Line customer and we are very sorry for the elevator issue you experienced during your recent Hoover Dam excursion.
We also want to apologize for the other inconveniences you experienced. Since your tour we have subjected your driver to additional training to address the issues you raised, most notably leaving our guests in the coach with door closed and the A/C off.
We are sorry that the elevator tour affected your day, however Hoover Dam is operated by the Bureau of Reclamation, US Department of the Interior and as this is a government run industrial facility, we are unable to refund you the cost of your tour due to a unique operation imperative directed by a governmental agency.
We are happy to know that you were able to spend extra tour time at the Hoover Dam, including an additional stop at the Hoover Dam overlook area that provides for unmatched photos of the entire Hoover Dam complex.
In closing, I want to wish you all the best in your future travel experiences.
Sincerely,
Zachary
Written March 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DEW
Maryland Line, MD2 contributions
This is the tour that never was. Read the fine print. Make sure you call the day before and find out the real time you need to be at the pick up location! Don’t believe the confirmation you receive that says the tour starts at 10 and to arrive at your hotel pickup location 15 minutes early. I was just saw the email sent early this morning that the pickup time is 8:35 and with so little notice I cannot arrive in time. Also note there is a $5 per person fuel fee that you are not charged for when you book the tour. You get an email the day before telling you to pay the fee without clear instructions on how to pay. This entire process has been frustrating and costly.
Written December 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear queendew,
Thank you for being a Gray Line customer and I do want to apologize for any confusion you experienced regarding pickup times. We offer all of our guests complimentary hotel pickup and drop-off service, however this is not part of our actual tours.
The fuel surcharge is disclosed both during the booking process and on your confirmation. In closing I want to wish you all the best in your future travel endeavors.
Sincerely,
Zachary
Written December 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Girish K
Toronto, Canada2 contributions
Jul 2022 • Family
Lucius was an awesome guide. Very knowledgeable. Timing of pick up is an issue. Told to be at Excalibur at 15 minutes before the 9:25 pick up (ie 9:10 am) yet bus came at 10:00. 50 minute wait because driver is given only 5 minutes between hotels which is unrealistic for Vegas. Ours was the 9th stop of pick up. Why not do 10 minutes between stops? It will allow people to check in and board and won’t make people wait unnecessarily for nearly an hour?
Written July 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hel,o Girish K
Thank you for leaving Gray Line such a nice 4 star review. We are thrilled that you enjoyed your day with us and our driver/guide. Since 1910 the Gray Line family of nearly 200 worldwide sightseeing companies have been seeking out the best guides in every destination we serve, so it's nice to know our guide did such a great job and had great suggestions.
On behalf of everyone at Gray Line around the globe, I want you to know that we all hope to see you on another adventure sometime very soon.
Sincerely,
Zachary
Written July 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
848danad2016
Sylvania36 contributions
Worst experience of our lives ! We walked off the bus . Trip was 2 hours late ,bus driver was to busy talking to her friend about her personal life . They made us buy cab fare to a pick up location then we sat on the bus for 2 hours while they drove all over Vegas to pick up 1 or 2 people .You spend more time on the bus then on the tour ! DON’T DO IT
Written January 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dearr 848danad2016,
Gray Line Las Vegas would like to apologize for the late pickup, yet that was approximately 20 minutes not 2 hours.. When you work around the busiest tourism corridor in the world occasionally transit delays do happen- mainly due to unscheduled road works, difficulty locating passengers at large Las Vegas resorts or just higher traffic volume than normal. We are sorry that this had a impact on your hotel pickup.
Gray Line Las Vegas tours offer pickup for many Las Vegas hotels, with more than 200 hotels in the Las Vegas area it just is not feasible to pickup guests at all hotels. Your coach was not picking up random people, but guests who had book our tour at hotels that are on our normal pickup route. Our hotel pickup service is conducted along normal tourism industry practices.
Regarding our driver talking with her "friend". While this individual may have appeared to be her friend, it was actually a supervisor that was along to see what, if any, additional training may have been needed for the driver.
We wish you well in your future travel experiences.
Sincerely,
Zacharry
Written January 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becky C
1 contribution
Mar 2023
Here's the complaint I sent to Gray Line. I have not yet received a response.
On arriving at the dam, our driver told us that we would not be able to see the power plant because there was, for unknown reasons, a restriction on the number of people being allowed to enter. He also told us that if we wanted to tour the visitor center, we would have to pay for that ourselves.
According to the Hoover Dam website, the power plant was undergoing scheduled maintenance on the day in question. This means that the problem of restricted entry was entirely foreseeable, and I believe it was Gray Line’s responsibility to warn us about that at the time we booked our tour.
Our entrance to the visitor center and the power plant would have cost $30 each. Since Gray Line did not incur that cost, I believe we are entitled to a refund of $60.
On arriving at the dam, our driver told us that we would not be able to see the power plant because there was, for unknown reasons, a restriction on the number of people being allowed to enter. He also told us that if we wanted to tour the visitor center, we would have to pay for that ourselves.
According to the Hoover Dam website, the power plant was undergoing scheduled maintenance on the day in question. This means that the problem of restricted entry was entirely foreseeable, and I believe it was Gray Line’s responsibility to warn us about that at the time we booked our tour.
Our entrance to the visitor center and the power plant would have cost $30 each. Since Gray Line did not incur that cost, I believe we are entitled to a refund of $60.
Written March 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear beckycA8497FV,
Thank you for being a Gray Line customer and we are sorry we missed your expectations. The Hoover Dam's visitor center is having some work done on the elevators they use for the power plant tour, currently when the tour departs Las Vegas in the morning, we do not know the status of the visitor elevators and that was the cause of your missed power plant tour. We have been providing refunds for guests who did not get to go on the power plant tour.
In closing, I want to again apologize for missing your sightseeing expectations and I want to wish you all the best in your future travel experiences.
Sincerely,
Zachary
Written March 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
familytraveler32018
Reading, PA34 contributions
The trip to the Hoover dam was ok. The tour bus wasn’t very clean and we had seats by the restroom and there was an awful smell the whole trip. The driver was nice and knowledgeable and provided interesting information along the way. Before booking be sure to read the FAQs. Based on the description we thought this was a trip only to the Hoover dam and included a complete tour. You actually make about 4 or 5 stops (one at the Las Vegas sign which we thought was pointless) and the tour that is included is only for the power plant, which lasts about 30 min. This detail can be found in the FAQs. You are not provided bottled water, small detail but bring your own drink if you need to. There is a nice cafe at the Hoover dam. The food is good but expensive and can take a while so you may want to bring snacks. The overall experience was ok but not what we were expecting. I would not book this tour again.
Written December 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear familytraveler32018,
Thank you for being a Gray Line Customer and we are sorry that we missed your sightseeing expectations.
What people want in a Hoover Dam tour varies from person to person and a good example is the stop at the famous Welcome to Las Vegas sign. To some people it is a "must see" stop and to others, not so much.
In closing, I want to thank you for providing us with feedback and with you all the best in your future travel adventures.
Sincerely,
Zachary
Written December 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ExAmici
2 contributions
Was instructed to be at bus stop 15 minutes before scheduled 9:20 departure. Arrived at Aria stop at 9:00. Bus arrived at 10:15. From previous reviews this is a common occurrence. Drivers voice was muffled by a mask so we could not hear what he was saying. No clear directions given at any stop. It would be nice to hear everyone has to be back on the bus at a certain time. Much time wasted at a shabby souvenir stop. Since there is no clear direction as to when we would depart back to Las Vegas we ended up waiting a half hour for two girls who were in the snack shop eating hotdogs and french fries. Duration was supposed be 4.5 hours. Ours was over 6 hour. It was a lesson learned. I would avoid this tour, spend a couple extra dollars and take one run by professionals
Written September 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ExAmici,
Thank you for being a Gray Line customer and we are very sorry we missed your sightseeing expectations. I do apologize for the late pickup- this is usually the result of either unscheduled road construction detours or difficulty locating guests at an earlier hotel pickup spot.
We are sorry that you had trouble understanding our driver, this is not something that we normally hear about and we are sorry that this affected your day.
The only souvenir stops on our tour at the Hoover Dam site, the overlook which is actually a photo opportunity at the highest point you can see the entire site and at the parking structure for Hoover Dam. Both are operated by concessioners of the Hoover Dam.
We would also agree that inconsiderate guests that arrive back at a pickup point late can be an unfortunate delay.
In closing I want to wish you all the best in your future travel experiences.
Sincerely,
Zachary
Written September 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Purpcalli
Washington Dc, District Of Columbia1 contribution
Jun 2022 • Family
it was unclear where to meet the bus. the hotel was not helpful. thw bus was 1.5 hrs behind schedule. we had to xut the tour short. bus operator was uninformed and only spoke loud enough for the first 5 rows. Additionally i paid in advance the driver announced very loudly that u owed $10 with no explanation. Not a good experience.
Written June 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Purpcalli,
Thank you for being a Gray Line customer and we are sorry for any difficulties you experienced. The pickup spot at Las Vegas hotels is set by the hotels themselves. We do believe that our confirmation give a clear notice as where that is located, but in any event as the area is set by the hotel, they should have easily directed you to the pickup location. Due to the current fuel situation in the USA we have had to impose a fuel surcharge, however this would have been disclosed on your confirmation/receipt. We do apologize for any misunderstandings. In closing, I want to wish you all the best in your future travel experiences.
Sincerely,
Zachary
Written June 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark O
1 contribution
Apr 2021 • Friends
Great price, great quality, nice and easy. Didn’t expect it to be something this exciting. Tony was incredible very knowledgeable and hilarious. He really made it into a great tour. Also very impressed how he drove perfectly around traffic and around narrow turns on top of mountains in a huge bus. Give that man a promotion!!!
Written April 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I noticed at official Hoover Dam site, there are 3 different tour options offered. A "Guided Dam Tour", "Guided Powerplant Tour" and a "Self-guided Visitor Center Tour". Can you please let me know which of these is included in your package?
Written May 27, 2022
The tour I took was the guided power plant tour
Written May 28, 2022
Hello
What is the nearest pick-up point to the Waldorf Astoria hotel
Thank you
John
Written October 28, 2021
Carolyn t
Mentor, Ohio
Children aren't allowed? (We have a group of 6 adults and 5 children. Wanted to this and the cruise)
Written July 12, 2021
Children can ride on the Hoover Dam tour bus but I’m not sure about the cruise. The Hoover Dam tour was spectacular.
Written July 14, 2021
Call their office the day before to confirm and tell them where you are staying. If your hotel is not a pickup point, they will direct you to the closest pick up point and give you a pick up time. Have fun!
Written March 12, 2020
What if we are not staying at a hotel? Rather an AirBNB? Is shuttle service provided for pickup?
Written March 7, 2020
You could meet the shuttle at one of the hotels identified as a pick up location.
Written March 8, 2020
What’s included in the lunch? I am trying to decide between the deluxe and express tours.
Written October 15, 2019
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