Chicago Tours
Hard Rock Cafe Chicago
3.5
About
from
$38.50
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 11-99, max of 9 per group
Duration: 2h
Start time: Check availability


  • One meal per person based on menu selected
  • Beverage: choice of soft drink, coffee or tea
  • Gratuities
  • All Taxes
What's not included
  • Hotel pickup and drop-off
  • Alcoholic drinks (available to purchase)
  • Additional menu items outside the selected menu
  • Merchandise (available for purchase)


Start:
  • Hard Rock Cafe, 63 W Ontario St, Chicago, IL 60654, USA
End:This activity ends back at the meeting point.

    • Wheelchair accessible
    • Stroller accessible
    • Service animals allowed
    • Infant seats available
    If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 8870P5

    • Confirmation will be received at time of booking
    • Lil Rocker menu (ages 0-10) is available for purchase direct from Hard Rock Cafe on the day
    • Most travelers can participate
    • This tour/activity will have a maximum of 9 travelers

    • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

    If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 8870P5

    Reserve your spot

    Similar experiences

    About the operator
    Don’t take it from us – here’s what people have to say about this operator:
    • Hard Rock Cafe Chicago
      165
      Chicago, Illinois
      Joined in August 2008
    • Jeremiah D
      0 contributions
      5.0 of 5 bubbles
      MUST TRY Hard Rock Cafe
      Very good. I went here for my birthday and got the Messi Burger. It was cooked very well and was very cozy. The staff is very friendly and let us take a memorabilia. The shop is small and nice. Very nice decorations. Overall a good experience.
      Written November 19, 2023
    • helensims61
      0 contributions
      4.0 of 5 bubbles
      Great things see
      Love having a look in a Hard Rock cafe when I find 1. They always have some great memorabilia in. The staff are very helpful and knowledgeable, I always ask if it's ok to look and take photos
      Written May 8, 2023
    • Freddy Z
      0 contributions
      5.0 of 5 bubbles
      Excellent COVID-19 Cleaning and Customer to Hard Rock Employee Safety
      First time in the USA that I been in a restaurant during our Pandemic where I am asked to.put on my mask when the server or any staff approaches my table. I commend Hard Rock for being serious about protecting me and their staff. I highly recommend that if you are in Chicago, you visit Hard Rock Cafe. Joshua's service was excellent and Micheal Utz Assistance General Manager cared about my service. A business card was provided. Excellent Service. Also great job by hostess to inform on the restaurant Safety and COVID Protocol for me the customer. Great Job!
      Written April 3, 2021
    • Mikeb666
      0 contributions
      3.0 of 5 bubbles
      Ok
      Love going to HR , the food as always was on point as was the service. However this HR seems to be put together cheaply and quickly. Inside is more like a cafe/bar with little ambience of the HR chain. Service was good. Stop in for the shop but don’t expect the HR experience.
      Written October 22, 2019
    • badmintontim
      0 contributions
      5.0 of 5 bubbles
      Great Architectural Buiding
      This Hard Rock is round with glass blocks which is so unseals but gives the building such character and brings so much light into the building - the staff are friendly and were helpful especially in the shop
      Written October 6, 2019
    • allisonl412
      0 contributions
      4.0 of 5 bubbles
      Always a good place
      Food was good. Wasn’t busy it all. You can never go wrong with eating here.. hostess moved st the pace of a snail. And wasn’t friendly. But oh well
      Written June 16, 2019
    • JChambersx
      0 contributions
      2.0 of 5 bubbles
      So so
      The typical hard rock, okay restaurant and mediocre food. Nothing special and can easily be missed, there are far better hard rocks out there.
      Written May 28, 2019
    • horsfield2890
      0 contributions
      5.0 of 5 bubbles
      Rock On, Dude!
      We’d originally booked for a different night, which was cancelled by the venue. However, we rearranged the booking and the ops manager, Michael, went out of his way to make up for this. We were seated in the best seats, given a complimentary hoodie and selected the soundtrack for the evening. Our waiter, Hunter, was also fantastic and made an excellent host! I was very disappointed following the surprise cancellation but all in all, they really made up for it. And the food was delicious!!!
      Written April 14, 2019
    • DoctorVio
      0 contributions
      5.0 of 5 bubbles
      Great bar
      Having visited the N.Y and Las Vegas Hard rock cafe's on recent U.S holidays, this was a must for us. The service was friendly and efficient, we only had time for a couple of drinks on this visit, so we never had food. But the menu looked great. The barman (Stephen, if I remember correctly) was a credit to the Hard Rock. Had a good chat with the fella. As always we both paid the extra so we could take home the glasses. Had a quick look around the memorabilia ( a must ) . Overall a great visit.
      Written March 20, 2019
    • kathyd_March2017
      0 contributions
      5.0 of 5 bubbles
      Got to be done - Hard Rock Cafe experience
      Great food, great service, great atmosphere, great experience. The staff were extremely helpful - we were going off to the theatre afterwards and did not want to carry my souvenir glass - very happy to arrange for me to come back the next day to collect. All of the staff went above and beyond
      Written March 18, 2019
    • MaSgaggero
      0 contributions
      3.0 of 5 bubbles
      Good food, nothing special.
      Been here for lunch, had to wait a little bit "too much". The service was good, too slow. The People are all really polite.
      Written March 13, 2019
    • dwmelec
      0 contributions
      5.0 of 5 bubbles
      yum
      great spot for a bit of nostalgia, good food and beer, we headed in for burgers at lunch and enjoyed generous portions of super tasty food
      Written February 5, 2019
    • CristianaMB_2013
      0 contributions
      3.0 of 5 bubbles
      Good food, but small size
      I really enjoyed the drink and the food, but the amount of food was too small, I was expecting more than I got.
      Written January 20, 2019
    • stevejo2015
      0 contributions
      3.0 of 5 bubbles
      The good, the bad and the go f*** yourself!!
      Came to Chicago for Christmas and needed to find dinner. Emailed the hard rock and received great response from the manager who reserved me a table. Arrived early and all good. Was served by Jose who was great and didn't rush us and treated us really well. As per the norm, we settled the bill and grabbed a couple of chairs at the bar as we do in all hard rock cafes we visit in the US and Europe. Whoever the girl behind the bar was, however many hours you work or however tired you are, we don't deserve to be spoken to like a piece of crap. Telling me it's tough that the beer has lumps in it is not acceptable. Hence this is why your tip was 12c and why we didn't buy our regular 2 t shirts from the shop as it leaves a nasty taste in the mouth.
      Written December 25, 2018
    • antperazzo
      0 contributions
      3.0 of 5 bubbles
      a good spot with a slow service
      It is difficult to judge a place that is basically a chain. This being said, I think there are differences among different hard rock cafès. Staff, location, environment, vibe and even food can somehow change from place to place. In this case, food was not much different from other hard rock locations, but the vibe was not that cool. Plus, the service at the table was super slow.
      Written November 13, 2018
    See all 165 reviews
    These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Most Recent: Reviews ordered by most recent publish date in descending order.

    Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


    3.5
    3.5 of 5 bubbles24 reviews
    Excellent
    8
    Very good
    6
    Average
    4
    Poor
    4
    Terrible
    2

    Kymm M
    Detroit, MI83 contributions
    1.0 of 5 bubbles
    Jul 2020
    For starters, due to Covid, they were working on reduced hours but they still allowed reservations with the latest time being 9 pm. Here's where the problems began. We made a reservation on Open Table for 9 pm. W e got there and was seated. We were approached by the waiter who proceeded to tell us they close at 9. Well sir that's a problem because this location accepted a 9 pm reservation. He had an attitude and told us "well it even says it on Google" which didn't matter considering that there were reservations still being accepted. He rushed our drink orders because of the time and we told him, we were waiting on another person to arrive he said ok. When the other person arrived, the doors were locked and they couldn't get it so we opened the door ourselves to let her in. The service was horrible and I have never in my life been rushed like that when it wasn't our fault they accepted our reservation but decided to close at 9 on a Saturday night. I'll never return.
    Written July 25, 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    RichMan2014
    Belfast, UK2 contributions
    2.0 of 5 bubbles
    Jul 2022
    Food was ok however although burger bap was toasted it was very cold (must have been toasted a while) given the price charged I was very disappointed. Drinks took a long time to arrive and eventually when they arrived one was missing, long-standing member of Hard Rock Cafe Club I have visited many all over the world. This is the last meal I will ever eat at HRC.
    Written July 4, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Genie G
    Tampa, FL4 contributions
    1.0 of 5 bubbles
    Feb 2020 • Family
    We ❤️ visiting Hard Rock cafes as we travel or vacation, BUT this one was by far the worst!!!
    Server seemed annoyed (he did have a trainiee). Would only offer refills on our alcoholic drinks. Had to get the trainiee to bring us Waters and sodas My son's order of salmon, potatoes, and greenbean was ice(I'm not kidding) cold. He was so hungry he still ate it. My daughter and I split the fajatas for two (steak & shrimp) we were only able to two small tacos from the lack of meat: all veggies were raw.

    We went on a Saturday night just before 5.30 we were one of three tables they had.

    Extremely Disappointed!! 😭😭😭
    Written February 1, 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    GenieG568- I appreciate your feedback and I apologize for your recent experience. As you know, we take great pride in delivering a great dining experience to each and every guest. We clearly did not deliver on that promise during this visit. I would like to discuss this further in detail. Do you remember the name of your server? Did a manager stop by your table? Feel free to email me directly at chicago.gm@hardrock.com
    Written February 7, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Tamika Etter
    7 contributions
    5.0 of 5 bubbles
    Mar 2020 • Couples
    Food was great but not as great as our server, Jose! He was very knowledgable on the franchise and area.Definately recommended coming here and sitting in Jose's section!
    Written March 2, 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Wow, great shout out 73Tamika. I will share with him and the team. We do hope to see you all again.
    Written March 5, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    P&K USA
    Durham, NC965 contributions
    4.0 of 5 bubbles
    The Hard Rock Cafe Chicago can't be missed owing to the giant illuminated guitar on the corner of West Ontario Street.

    We visited on a Monday evening and sadly missed the Happy Hour (4pm-7pm) as we had had a busy day exploring Chicago but as we arrived for our 7:45pm table reservation we found the restaurant to be fairly quiet - better safe than sorry! We were given a very warm welcome and were led to a window table with a good view of the illuminated guitar.

    Our server was very friendly, interested in our story and gave us all the attention we needed. She had worked all around the USA including Honolulu, a place she clearly loved.

    To get us started we ordered a pint of draft Budweiser and two pints of draft Bud Light ($5.25 each) and these were served with complimentary glasses of iced water. The drinks menu was pretty comprehensive.

    Having over indulged at a Hard Rock Cafe before, we hesitated on what food to order and decided to have an appetizer to share between our party of three. We went for the Jumbo Combo and it arrived swiftly with a selection of onions rings, spring rolls, battered chicken goujons, sticky BBQ buffalo wings, bruschetta topped with diced tomato and parmesan cheese and a range of dips ($20.95). The portion was adequate for us and didn't overly fill us - at least that is what we thought until the entree arrived!

    For our main course we chose:

    Twisted mac and cheese ($18.50), served with grilled chicken and garlic bread;

    Beef fajitas ($20.95), served sizzling to the table with a sliced steak, warm wraps, fillings including guacamole. Oddly, we had noticed that the guacamole came with an additional charge if ordered with nachos for an appetizer, but not for this entree dish; and

    The Local Legend Burger ($16.95). This had a very vague description in the menu as each burger is personalised to each Hard Rock Cafe. I asked for the "lo-cal" burger and the server thought I was asking for a low calorie burger (British accent must have thrown her). Once she knew what I meant, she said she would surprise me with it and hinted "It is very Chicago!" The burger arrived open topped, with both halves made up to be like a pizza. A pizza and burger in one! Flavours were intense and the portion size was hefty. The customary fries were tasty, crispy but sadly too salty.

    We should have known we couldn't finish the portions and ended up taking our leftover food back to the hotel. Clearly our eyes are bigger than our bellies!

    The check duly arrived and was as follows:
    Food and drink $93.10
    Tax $10.71
    Total $103.81

    The recommended gratuities were 20% ($18.62) or 18% ($16.76) and we had no issues with paying the higher amount.

    Our two hour visit was over before we knew it and we perused the musical artifacts and memorabilia around the restaurant before we left. A highlight for us was the 19th century music box owned by Elvis Presley. Incidentally our next visit to Hard Rock Cafe is in Memphis, Tennessee, next week!
    Written July 30, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Heather
    7 contributions
    3.0 of 5 bubbles
    Jul 2019 • Couples
    This is my fifth Hard Rock visit. The food and cocktails were amazing as always. The server we had was great! The greater that sat us was rather rude and must have been having a bad day? I doubt they would allow that regularly as I’ve always been greeted with a smile prior by every greeter for every visit prior. That sorta killed the vibe, but the Bloody Mary made up for it.
    Written July 28, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Amaly
    19 contributions
    5.0 of 5 bubbles
    Excellent food and service.

    Noa our host was so helpful and got every order correct! She made our experience fun and enjoyable.

    The food was brilliants and the drinks were even better!
    Written December 17, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    csa1861
    Tennessee133 contributions
    3.0 of 5 bubbles
    Sep 2019 • Family
    We visited the Hard Rock Cafe in Chicago recently. As you might imagine, We were excited to visit one we've never been to before. What we found was a cookie-cutter Hard Rock with no personality of it's own. Not that it was bad, it was just kinda there and that's about it. Food is typical. Souvineirs are typical. Stop in long enough to buy a shirt or pin for your collection, but tell the taxi driver to just stand by. You won't be in there long. The Hard Rock Cafe company seems to have lost it's edge. Instead of being unique and exciting, this one, as most, are just blah. That's about it. Go if you want or not. It won't make much difference in your life.
    Written September 23, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    hruter
    Chicago, IL176 contributions
    2.0 of 5 bubbles
    Jun 2019 • Friends
    We arrived at 4:30 on a Monday afternoon. Despite having only 4 other tables of people other than our group of 4, the service was painfully slow. After waiting for 10 minutes for the first round of drinks, our server came back empty-handed and said we would be getting a new server. 10 minutes later the new server arrived, asked us to repeat the order, then finally showed up another 10 minutes later, with one wrong drink. It's not that hard, folks...
    Written June 27, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    badmintontim
    Hastings, UK4,522 contributions
    5.0 of 5 bubbles
    As can be seen from my reviews, we have been to many many Hard Rock Cafes around the world and as we were flying out of Chicago we planned this one as well.

    The staff were very friendly both in the rock shop and the cafe but the design was so great being a round hard rock building using so many glass blocks - it made it look Art Deco in a way.

    The staff didn’t know about the happy hour drinks which was weird as the barman stated one thing and the waiters another do this needs improving.

    All in all though a great hard rock but nite that there is effectively no parking as it costs $15 to park there - this should be refunded to hard rock customers in my opinion - we walked from the train

    Written June 22, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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