Today I drove two hours up the I 4 to busch garden and what a disappointment obviously we paid full price we go in and several of the ride are not working would seemed more concern with there Halloween nights go to buy a bottle to be told oh we've run out. And now if you want to ride the sky ride you'll need five dollars each for something which has always been free. It's such a shame to me it seems like a park in decline I'd save youe hard earned cash. And find somewhere else.

Least favourite park out of them all rides closed attractions closed promice of a ride open at 3pm.. 3pm came and ride was still closed as where alot of them. I would not return to this park in the future

We got in very early Sunday before Labor Day and the park was doing a great job moving customers through the lines. I want to give a thank you to the employee at Monu for being able to retrieve my phonesafely. Kashh was great a supporter of Health Oceans and a high five customer hospitality. Thanks for making my day special!

I was really disappointed in the service at Busch Gardens. I lost my phone on Iron Gwazi but when I tried to give them directions to find it I was ignored. And then when I told them I’d get myself they said that I couldn’t. So I had to drive all the way home (2 hours) with no phone to get there and no DL (it was in the phone case)it was my first visit and I’m happy to say I won’t be coming back. Really bummed out because I saved up money and got time off to come there and I wasn’t a good experience…. Also it was another person there who lost his phone and told them where to get it but unlike him I didn’t raise hell and cursing everyone out. I should’ve tried it because they definitely got him his phone. But mine couldn’t be found. SMH..

The only good thing about the park is the rides .... if, you are lucky enough to try them. A lot has changed since our last visit. For the worst, I feel. It was one of our favorite parks, but not so much anymore. First the prices... according to bussinesinsider it is the most expensive park and they're not far from the truth. ---The parking is $34 and on top of that you have to pay a $10 service fee for some reason (I just learned it's $24 now!!) You are forced to use lockers every time you take a ride and it will cost you an additional $3 for each ride. If you plan to take all or most of the rides it will cost you about $35 - 42. You can also pay $10 and use multiple lockers but no longer than 2h each. You will also spend a lot of time waiting in line just to pay for the locker, since many times there's was only one paying machine working. ---There are no maps anymore. You are told to use the app. Fine. Except it drains your battery fast, it's buffering and is not updated too often. So what is the point? You can spend 15-20 minutes walking to a ride just to find out it's closed! - even though it's showing open on the app... Also the wait times on the app are NOT accurate at all. ---Next thing is the very overpriced food, the water ($8 for a small bottle), the beer ( $14), everything got soooo expensive it's ridiculous. ---Sky ride - you need to pay to ride it now! We were told it's the new owner's decision who took over after 2020 (?) The line to Sky ride was also long, supposedly because of the problems with the computer, and no info upfront about the required payment ( it's $5 per person - one way only!). ---Two of the rides were closed with no explanation. ---A lot of animal enclosures were closed as well due to maintenance. Lots of vendors closed also so sometimes you felt like you were walking in some abandoned place. ---We didn't take the Serengeti Express because there was no way to figure out the times of the stops! Why the app is not showing the schedule is beyond me. ---We went to one of the shows called Animals Tails. It lasted about 10-15min and if you're older than 10, it would be pretty boring. Overall, we were lucky to get on the most rides which were great fun! I said lucky, because of constant shutdowns - it rained only about 20 minutes but we were told if the lighting is within 5 miles they have to close all attractions.... and like I mentioned before, you can't rely on the app to tell you which attraction is open ... so you can just walk back and forth or leave the park - like most people did. ----One of the worst disappointments however was poor organization on the rides—no separate line for people riding alone. I remember (in the good old days) one of the employees would grab single riders (or groups) and give them seats - but not anymore. Now they allow MULTIPLE seats to go empty while other people wait in line..... ---Also they used one train only for every ride! even though the lines were getting longer and longer.... they finally added one train to one of the rides but instead of loading 2 trains at the same time to speed up, only one loading platform was used..... and another thing - I realize the loading process to be completed must meet all the safety requirements but, my god, it took AGES for each ride to take off....

The kids loved the rides but at least 4 weren’t working today so disappointing for my daughter who was too small for the big rides App very poor and doesn’t clearly show the ride times Food queue- took ages to order food Rapids took longer to get off of them than go round The park felt disorganised and not as well run as the Disney parks The kids loved the rides but the frustrating parts to the park would put us off going back

The rollercoasters are soooooo good here. My favourite is Cheetah Hunt because of it's really fast launches, big drops and river bits. There are also many super cute and cool animals to see here at Busch Gardens. There were cheetahs, tigers, lions, orangutans, flamingos, giant lizards, chimpanzees, hippos, alligators, giraffes and 2 bits where you could go in to see strange but cool birds.

We visited on a Monday in August as a family of 5 and the park was quite quiet. I love all the animals and was so pleased to see the tiger and cheetahs up close. My oldest daughters love all the rides - they recommend - Iron Gwazi, Serengeti Flyers, Scorpion, Cheetah Hunt. Shei’kra was good but the fast track people were given priority so the normal passes took ages to get on the ride. There is no map for this park. You have to download the Busch Gardens app. We had free food and drink every 90 minutes. We were delighted to actually find somewhere with edible food - we all recommend Chick-fil-A. It had good chips and burgers and also ice creams! We were happy. It is by the tigers. We did lots of walking. We all had a great day out. We got there when the park opened. There is a Sesame Street land which my youngest son liked the Air Grover ride. There are a few rides in there but they had no staff operating them so majority were closed.

My son and I have been pass holders forBush Gardens, aquatica and Sea World since 2008, very happy great parks on every way but today we went to bush Gaedens and had a very humiliating experience 8//14/2024. I upgraded our passes last year's black Friday, unfortunately the person who did the upgrade didn't include Bush Gardens I don't know for what reason, today I went to the customer service window and explained the person ( Joe) who was trying to help until the supervisor (Corie) came and started screaming at me abut me being loud and no letting the other woman to help me I was trying to explain when the upgrade was done and asking the reason why if I ask no changes in the parks only the upgrade, they started to make fun of me by making hand signs to each other, the supervisor was very aggressive on her language, I'm latino and I have an accent I think that was the reason they were making fun of me. I'm going to try to contact headquarters to make a formal complain but I like to let the Latino population know what to expect when they visit Bush Gardens Tampa Bay

we waited in traffic and found out it was was for water park next to Busch gardens but after a short time got in to Busch gardens , parking 32 dollars, we waited by self service machines some were down and other people were having problems with machines but we done ours very quickly, we had the all you can eat deal every 90 minutes, ok if you like chicken or burgers and fizzy pop, walked around went on some of the rides and train to see the animals, then the rain came down and the computers went down and some people with meal deal tickets couldn't eat until rain stopped, a pleasant day out saw a few animals .Meal deal worth it you can get just a drink if you to , each 90 minutes

Worst experience ever at an Amusement Park!! Staff looked like they hated their jobs, unfriendly and never smiled. $32.00 to park. Only two places to eat and one was closed, the pizza place. The other place served hamburger and cheeseburgers. Charged $18.00 for one cheeseburger which looked awful and tasted bad!! Threw it out because I couldn’t eat it! All the food cart vendors closed, so no other options. Bathrooms were filthy! Was there from 12 noon to 8pm and was only able to get on three rides because of constant shut downs to rides and hours waiting in line. We wanted to leave because we were having such a horrible time, but unfortunately I lost a hat on a ride. They told us we would have to wait till the park shut down at 9pm to retrieve it. Didn’t understand why they couldn’t get it during one of their multiple ride shut downs. Checked back 5 different times throughout the day pleading with staff and management to get my hat that was easily accessible to pick up. It almost seemed like they found joy in making me wait. We couldn’t afford the lockers, attendant wouldn’t let me leave my hat on the table to pick up at end of ride, so only option was to hold onto it tightly in hand. Animal exhibits were depressing to look at, dirty and smelled. Sat at a show with others waiting for it to start which never did, no signs stating it was closed. That was frustrating. The other show was good but only 10 minutes long which I wish had been longer since it was the only pleasant thing I experienced all day. Not impressed! Would recommend staying clear. Was sorry we didn’t go to a Disney Park instead! Won’t be back!

Busch Gardens, as you remember it from 20 years ago....... literally. If you loved it then, lucky you.. I felt like grabbing a paint brush and helping update it even a little.. And a mop and bucket for the restrooms, really.... somebody needs to. Felt kind of like being in the movie actionpoint!!!! The Free shuttle from Central Orlando was, when it eventually showed up, driven by a genuine nice guy... we should of stayed on the bus, more entertaining.. Long way to drive from Orlando so the legendary free beer had my hopes up at least..... not sure why the world renowned brewery could only shout guests with little more than a shot sized glass then. Surprised at the underwhelming experience on the trip and actually sad in honesty.. If you're getting combo tickets, maybe leave this one off.. Unless ye simply don't mind

The rides and attractions are excellent so for that I give credit. It could be a brilliant park if it wasn’t for the following issues. We did have a great day tho and I would recommend a one day visit. The staff…they are not at the levels of Disney or universal in terms of friendliness or helpfulness. They don’t even look happy. I also don’t think there are enough as we saw groups of people (adults included) banging on the windows of the gorilla enclosure to get the attention of the animals which I feel is unacceptable. The food is also very poor. We had the all you can eat ticket and didn’t expect much but the standard and options were far less than you get at Seaworld and Aquatica which are sister parks.

I went to Busch Garden FL in June 2024 with my family and it was an amazing experience, from the roller coasters, the amazing shows, and the night fireworks. It’s a great experience for friends and family, although I recommend going on a weekday if possible and getting at least 45 minute before park opening, believe me I regretted not arriving early when I went there a few weeks ago, I highly recommend it

We visited the park as we’ve had many a great time before and was so looking forward to this part of our holiday and ended up a complete write off. After arriving and going on Montu it all went wrong. After queuing ages for a spot of lunch we went for a walk before trying the rides. The queues for the rides we went on took longer than it said at the start only for them to breakdown or close for inclement weather in which Tigris and Cheetah Hunt done both when waiting in line. At the end of the day had to come out of Cobras Curse due to a dead slow queue which took a lot longer than the 40 minutes it originally said as we were running late for our pickup. Overall my son went on 2 rides, me, my wife and stepson went on just 1 and my daughter didn’t even get on any. We traveled down from Orlando just to do this and ended up wasting a day of our holiday. I hope this isn’t the norm with Busch Gardens as we’ve had so many fond memories of the park