The experience was great once up in the air. However, the arrival time and the actual time we took off was a bit misleading. A lot of standing around from 6 a.m. until 7:30 ish.

Denny is an awesome pilot! His crew works hard and it was interesting to watch them work to get the balloon inflated and ready in the morning and then help land us safely at the end. Denny told great stories about the history of ballooning and the Temecula Valley. Our flight was over an hour and it was a gorgeous morning -full of blue skies and hot air balloons. The champagne toast is a wonderful way to finish the adventure. And you get a certificate that gives you 2-for-1 deals at some wineries! There are 2 reasons this isn't a 5-star review. The first is the hospitality woman at the beginning. She was rushed and rude and had me worried. Fortunately, once you're in the balloon, she goes away and everything is great. So don't let her ruin your morning, you'll have a great time! My final comment is that when we booked the flight through the TripAdvisor link, it sent us to a 3rd party vendor and my credit card info got hacked. Book directly through Amazing Adventures and save yourself some trouble.

Beautiful clear morning for my birthday hot air balloon ride!! Our pilot, Denny, gave us all (12) a complete experience that included the history of ballooning, the rules & regulations of ballooning in the US, how balloons actually drift with the air currents, and why there is a celebratory toast at the end of each flight. We had 360° of great scenery with commentaries of what was in our view, occasional fun music, and a perfect landing at the end! HIGHLY recommend!!

We thoroughly enjoyed the ride… with Phil on Bounty! Phil is very experienced and made us all feel safe! Only recommendation is to use a ladder (or step stool) to get in and out of the balloon

Brian was amazing! The flight conditions were great. I highly recommend doing it if you are on the fence. The flight itself felt like you weren’t even in the air. I recommend dressing warm because they do have you check in outdoors and you may have to wait around a bit during the process. You also will take off in a field so be mindful of this when selecting footwear. I wore a dress and sandals and wish someone had given me this advice.

A wonderful experience with wonderful people! Our pilot Phil was informative, entertaining, and very nice! The balloon ride was smooth and fun with great views of wine country and the mountains. The post-flight mimosas and snacks were a very nice touch. I absolutely loved this experience and highly recommend it to anyone interested.

This was the best experience for a couple,party, or anyone who has ever wanted to ride a hot air balloon ! My boyfriend and I rode with Denny and he was a good vibe for so early in the morning. He explained the scenery, history and his own hot air ballooning expertise. I also loved the mimosa after the ride as a final touch, and then the certificate comes with deals at select wineries ! Very cool, would definitely do it again !

The operator canceled our balloon ride late the night before we were set to leave our house at 4am from Los Angeles. It was incredibly disappointing and ruined my birthday trip to Temecula. The weather was perfect and no explanation was made as to why they canceled. I left a message for them the next day to enquire, but my call was never returned. This company is unprofessional and out right rude.

This my first balloon ride, set up by our friend who is hosting us on our reunion. I thought this was going to be scary, but turned out that is was not at all. Take off and landing were so smooth. Between that and the breathtaking views, I forgot all about my fear. What made it really uncomfortable and awkward though, was that our captain was less than accommodating and brusque. When one of the passengers asked a curious, innocent question he had on an irritated and demeaning in tone. It got worse when our ride was cut short from 1 hr to approximately 40 mins long. We were all very disappointed about that, and about the fact that we did not go as high as we saw the other balloons go. The captain did talk about wind drifts and safety and all. However, when one of the passengers expresssed her dissatisfaction, she and the capt. got into a full-blown argument! It felt like fire being fought with fire! Yikes!!!! We paid extra to be on a semi-private balloon ride, there were only a total of 8 passengers in the basket. That was not how I expected our ride would go. It was a shame since everybody else was nice. Special shout-out to the lady taking pictures before our ride. She made sure our friend group was complete before she took pictures.

Very safe and fun. We enjoyed ourselves as this was our first time and everyone was very professional.

What a great experience! I’ve taken plane and glider lessons but this was totally different. My 13 year old daughter was not scared at all and compared the feeling to taking an elevator ride. Dress in layers so you can adjust to the temperature change from early morning to standing next to the burner onboard. Loved the pictures taken from the ground that were available on the Facebook page afterwards. Pilot was very interesting to talk to and learn from. Will definitely bring my husband back to try it out.

Horrible company and customer service. We were coming from Florida and my daughter inadvertently booked this one month prior to the actual date. My daughter spoke to the pilot that morning about the mistake and rebooked it. They charged a no show fee anyway despite her calling the company that morning about the error. The actual date of the trip was cancelled due to the weather. They still charged 200 dollars for the original error in booking and did not deliver the service they promised. I would not recommend them to anyone.

Absolutely fantastic! The ride was peaceful and amazing! Our pilot was phenomenal! The entire experience from the ground to the sky was perfect! Kudus to our awesome crew!

This was a beautiful experience! The views are amazing and it is a once in a lifetime trip! They did a great job making it a great experience. Thank you!

We had such a fabulous flight with Phil! Very informative and funny! He answered all of our questions and made everyone feel so comfortable!