HalfMoon Resort was an incredible experience. We loved everything about the stay. We lived in the Rose Hall villas, where the staff treated us extremely well. Our butler, Peter, our chef Suzanne and Bennette. This was an experience you should definitely see for yourself.

The bus needed air conditioning, but the driver was pleasant and accommodating. The driver gave a nice overview of the country.

This place has it all to make our vacation the best experience for everyone. Our group included all ages from retired, parents, 20 something’s , to 10 yr old. The pool is the size of a football field so even when it’s busy, it doesn’t feel overly crowded . Our 10 yr old found plenty of other kids to play with. The restaurants are good with plenty of choices. The Employees are friendly and helpful. There are different activities by the pool and they have a fantastic 4th of July celebration for us with employees dressed up, activities, massive outside food event with band and entertainment, fireworks etc! We highly recommend staying here!

I liked Ricks, but it was not worth thea.most 4 hour round trip from Montego Bay, at least to ever do it again.

Transfers from Sangster Mo Bay to Negril can be long and arduous but I've just returned and used Godwin tours of Negril on both trips with lovely outcomes. Both Bobby and Mr Godwin went out of their way to be accommodating and include diverting side trips. Price is reasonable ($80USD) and the service flawless. Highly recommended

Never again will I visit this hotel or Jamaica tbh. Staff and entertainment team are friendly, hotel is clean, food is good and varied. However when you have a problem and security get involved as with us having money stolen from our safe then all friendliness and customer service is out of the window. They were rude, aggressive and and accused us of lying about the safe not working properly.( which I showed the security guy). But he wouldn’t listen and just kept being aggressive. $200 in fifties was taken but we were made to feel like criminals. There were 4 days left and we couldn’t wait to leave.

Just an -inclusive hotel; will likely not come again. Positives include nice beach, the serving staff, bartenders and butler are all very friendly, attentive and helpful service, safe and clean property, Our butler Camoy was awesome as we traveled with a large party with 4 other family with children. Kids club was also great and the staff took great care of our children. The evening entertainment was a bit cheesy but entertaining none the less. Negatives include slow check in and front desk staff, the food is horrible in most of the restaurants on the family section including the buffet, any meal from room service and without question the worst service and food was at the french resturant. We waited over an hour for our meal - half of the table was served their main meal food while the other half took another 30 mins to arrive including the cocktail so we could not toast and dine together. A simple cocktail -Maker’s Mark and coke and glass of cranberry juice - pretty simple. Everyone we spoke to said the same - French resturant was extremely poor in service and cuisine. There was clearly a push to get ride of lobster because at all the restaurants they pushed a $39 lobster tails special. So we tried it and it was beyond horrible and actually tasted as if the lobster had spoiled and was over-cooked. My husband and I took one bite and had to spit it out. The best dining experience was the Jerk Hut (excellent) and essentially any authentic Jamaican cuisine served in each resturant including the adult only Jamaican resturant on the adult side, was awesome. The Italian resturant was just OK. Calypso was also ok. So we basically ate the same food while on property which was Jerk Chicken with Rice & Peas, Pizza and Chicken Nuggets/Fries for kids, Jerk Quesadilla via room service, fresh fruit (when we could find it), smoothies (had a decent smoothie & coffee bar), lots of boozy cocktails and water. Outside of the basic house wine, all wine was 200-400% mark-up. A $20 bottle of wine in the states was $145-175 at Hyatt Ziva. I would recommend getting the Butler service as it was helpful in securing bungalows, excursions (although they do not arrange for activities not affiliated with the hotel), etc. It was my first time to the island, and many have told me that there are safety issues. I felt 100% safe on this property and while on the island, We had a great experience to Ocho Rios at Dunns River falls and stopped to get some great Patties. We took a day trip to Negril to Skylark Beach Resort to Miss Lilly’s for lunch and had a fantastic beach day. Folks are friendly, loving and just so chill. Overall a great experience minus the sucky all-including dining which was the biggest failure.

Great service that got me to the airport on time and was cheaper than what my resort was offering. Will use again when I return to Jamaica.

Our driver, Carlton, was awesome! Our flight was delayed for three hours, we weren’t sure if he was there waiting for us. However, we were surprised to see him at Montego Bay Airport, holding a sign with our name on it. He was so friendly, very professional, and we felt safe the entire trip. His vehicle was clean and comfortable. He’s very knowledgeable about the areas as well as the culture, which was very interesting. He took us anywhere we wanted to visit, always on-time. He went about and beyond to ensure that we had the most enjoyable and memorable experience. We will definitely ask for him for our next trip in November. Highly recommended!

On arrival in Montego Bay airport there was no taxi expecting us. A Mobay assistant called the local number shown on the ticket and was told we were not on their list. We had to wait 20 minutes for a taxi to be requested and to arrive. The taxi driver himself was superb.

My driver Carl was waiting for us with my name on a sign. He was very courteous and friendly and welcomed us to Jamaica with a warm smile. We were starving and he took us took a local spot to get some food before the drive to Negril. We had a good time with him. En route to our resort he was telling us about landmarks and other educational facts about Montego Bay and Negril. I will be using his services again when I return. Thank you Carl.