It was an incredible experience! Even though it was rainy the trip was incredible. Amazing crew. Since they picked us from our rendezvous point until we reach the port and then the actual trip crew was amazing. Everything went smoothly and on time.

Don't buy this. You can go to the boat's agency online or in store. It's either Cau & Cau or Turisul that operate those boats. The price is $40 each. This guy literally sold me two tickets for $130. There is no guide there either. No pick up from hotel. If there was a guide, I would have no problem with the trip, but the people that you book the excursion with, are not even there. I asked for a partial refund to cover the taxi costs and for there being no guide, which is why I paid for at first.

We were obviously looking forward to this amazing boat trip and the trip itself was wonderful. However, booking it through Tripadvisor was a problem in several ways. Firstly, the information on the website about the trip, which was either confusing or misleading. The info said that transfer to and from Puerto Pañuelo was not included. But the itinerary details clearly said that you would be collected and returned to your hotel afterwards. So which was it? I am still none the wiser. In the end we made our own way to Puerto Pañuelo by taxi and arrived early at 12.00 for a 12.30 departure. But when we arrived, neither of the 2 boat companies had our names on their lists. Both companies phoned to check and still didn’t know. Eventually 1 of the men told me that the operator had forgotten to process our booking. He kindly gave us tickets for a trip leaving an hour later. The trip was great. But we would have been better to go to the port ourselves and buy tickets directly from the boat companies. We received no apology from Tripadvisor for the error and a deal of stress. Maybe someone will contact us now.

Very expensive for the experience. One day for the trip and the places is too much. It is no convient

San Martin is a cozy little town. They have tours that go there daily. I would recommend renting your own car, as it comes out way cheaper and you get to run on your own schedule and stop off at the lakes you want to. We headed out early morning with no traffic and we were able to make it within 2.5 hours. The town is small enough that you only need 3-4 hours to see it all unless you want to dine at a restaurant. Most places open at 10 or 11, so be mindful if you want to get there early. There's really only 2 lakes that I think are worth stoping at, that have a big enough area to swim in or enjoy (although I forget the names) but the area is clearly visible. It was really a quick trip for us to visit. I would recommend this outing if you have nothing else to visit, like to see lots of lakes (that you might not be willing to jump in) and like cozy small towns. The drive there is scenic as well, but can get a little redundant and it is winding. Great drive if you enjoy...driving.

Booking with GreyLine was more confusing than just doing the trip alone. 1. Someone reached out to me on trip advisor 3 times prior to the excursion to ask what hotel I was in. I told them three times. I asked what time pickup was and they said they’d call my hotel 24 hours before. They never did. Each email said only hotels in city center had pickup and if not we’d be given a location in center to meet the transfer. We were never given a time or location despite multiple follow ups afternoon before and morning of (I only had data no calls and could not access a phone to call). They never responded to my final questions about who or what to look for after we got ourselves to the port. It was more stressful trying to figure out if we had a transfer in last 24 hours than figuring out the bus. - I will note on reviewing the description of the tour and confirmation info about half the time or references hotel pick up and drop off and half the time it says none includes. It’s Inconsistent. 2. I received my boat tickets in a random WhatsApp from a number and company that was not the tour operator. I tried to ask them about transfer thinking it was same company but they told me they were just middle people who only bought boat tickets. While WhatsApp is common here, it may not be for all travelers. No email copy of my tickets was sent, and presumably everyone booking on viator certainly has an email. 3. We got ourself to the port and there was NO guide or communication from greyline. The boat is operated by Turisur, who has a kiosk there. There is an mc of sorts on the boat and a handful of pre recorded informational announcements on the area and history and geography in Spanish and English. The info page says something about 15 people on tour but that’s a joke there’s no “tour” it’s a Turisur boat with 2 stops and a couple hundred passengers Overall, we paid about us 10$ more than we would have at the port directly from Turisur, much more if you pay cash w blue rate conversion. Presumably we paid for middlemen and absolutely NO help, directions or facilitation to make the journey easier. I guess we got the tickets in advance - only benefit. I would HIGHLY recommend doing the boat trip on your own: - look up Turisur online maybe you can buy them. They have an office in town or buy them day of at Puerto Pañuela. - take the 20 bus to the port. It’s 96 pesos and about an hour from city center. Runs frequently. - the Cau Cau boat looks a little nicer so consider that option to. - the boat right itself and the two stops at the Forrest and preserve we’re great!! Really beautiful.

Beautiful settings, amazing guide, Natasha, lots pf good pictures. This are is my favorite that I’ve visited ever. The combi (van) was super comfortable, the guide was funny and engaging. I learned a lot.

The bus tour was fine, but they put us in the regular Spanish language group with a guide that spoke no English, even though we specifically booked an English language tour (which cost extra!). They didn't even ask. Otherwise, great scenery obviously, but the stops on the way are rather short.

I could never have imagined the beauty, One of a long list of must visits and truly worth every moment.

Nice location and pretty sights. Be prepared to pick up tickets from the agency ahead of time, then you’re just one of many (100?) people on the excursion. If possible, buy the boat ride tickets from the ferry terminal and save $$$.

The guide was very accomodating. I would highly recommend, as I was the only English speaker on the trip. The views were incredible.

Overall the trip was very nice, however, the 30min stops in Villa La Angostura was too short, couldn't really enjoy the town or take good pics. Also by the time we arrived at San Martin and had lunch the stores closed for the afternoon so there was very limited shopping. The lakes were amazing and the scenery spectacular.

Amazing amazing amazing! Everything was great. Isabella, our guide, was fantastic. The scenery was unbelievable

Pretty gutted. My wife and I booked this trip believing it to be a one day tour as advertised. It's not a return trip. We didn't have a hotel booked in Chile and wouldn't have been able to pay again to come back. So had to decline to get on the bus. We contacted the Gray Line emergency number who just told us to take the matter up with tripadvisor (who don't offer any support). No refund and no offer of an alternative day tour.

Packed boat trip. Efficient operation! Nice stop on Victoria Island (2 hours). Lovely and peaceful place. Stunning views of the lake and the Andes. Rain forest walk was a little underwhelming - so many people!