I am not reviewing the actual tour, but an experience I had with Seaside Tours. I had booked the "Ketchikan 4 in 1" Tour. I arrived by cruise ship and arrived at the meeting point early. The tour representative asked for my name, but couldn't find it on his list. We learned that by my own mistake, I had shown up on the wrong day...a Thursday instead of Tuesday. They told me if I had contacted them two days earlier, they would have made an exception. But naturally, I didn't because I hadn't realized that I had made the mistake until that morning! So, they said I couldn't go. I could understand that if the tour van going was FULL and they didn't have room, but there were only two other people going on the tour that day, and they had PLENTY of room. I just think it would have been good customer service and a good will gesture to let us board the van and go on the excursion, especially since we had already PAID for it! Just sayin.'

This is a very good small-group tour. Only 6 of us! Tour guide was a local resident so he was able to tell us lot about Ketchikan and it’s residents. He really tried to find bears for us but we were unlucky. He was also very knowledgeable about the totems.

Nick was a fantastic guide! He was very knowledgeable, friendly, and great with the kids! Lots of great spots to see and info!

Great tour of highlights of points of interest in Ketchikan. Nick did a great job, and even pointed out details of area plant life. Loved the beach.

Do not book this tour if you are sailing to Ketchikan with NCL. We were not informed that the meeting place for the tour is a 20 minute bus ride into town from the port and then a 1/2 mile walk. By the time we disembarked the cruise ship, took the bus to town, then made the half mile walk, the tour was long gone. We requested a refund but of course we were denied. Really disappointed to miss out on touring this stop

Shane was very informative. He was very patient as we were running late because our ship docked in a different location. He gave us a lot of interesting info. Would definitely tour thru them again. He was willing to wait for the bears to show their face as long as we were willing to wait . An earlier comment made about not price matching was with trip advisor so we cancelled thru them and booked directly as trip advisor kept playing games in requesting the same thing over and over for proof. If going on the tour from a cruise ship just make sure it docks where he is located or you need to take the shuttle into town anlut 15 mins. and then walk about 10 mins to the meeting point. We learned the hard way but Shane was great in waiting the extra 5-10 minutes for us and another couple from another ship.

The driver was very friendly as he drove our group around Ketchikan and the outskirts. He took us to a river with salmon swimming upstream to spawn. And we saw a bear in the distance! The tour guide mostly left us on our own to explore each location. He only took us to one totem pole location instead of the two that are advertised. And we were left to just wander the totems and figure things out for ourselves. He did give us a pamphlet that had brief descriptions of each pole. And we found another tour group that had a guide that knew the fun stories behind each totem so we joined with them for two of the stories.

Shawn (forgive me if I got the name wrong) greeted us at the location that was described to me exactly to the tee. Another couple never made it so we had a private tour and our guide Courtney let us choose how long we wanted to stay at each stop. We even asked to cut it short slightly because of some shopping we wanted to do. Unfortunately the cruise ship shortened our time in a place that could have used several more hours. Even though we didn't see bears, eagles, seals or whales it was a great time getting to know lots about Ketchikan. I would highly recommend this tour. No need to book excursions from the cruise ships that are over priced and packed like sardines in a can.

This excursion started out later than expected due to tardiness of the driver. Once we were all in the van the organizer sent us off with what seemed to be an inexperienced guide. He took us around town and pointed out salmon ladder, Creek Street, community school, etc. then we made a stop at Rotary Park which had beautiful scenery. Next stop was a salmon hatchery for a few minutes then to a rather obscure waterfall. From there we went to Saxman Totem Park where we were given a brochure and about 15 minutes to walk around then back to the cruise port. Our guide admitted he was not well versed in history or the art of touring..I commented that this wasn't what the tour description stated and now I don't even see the "Ketchikan 4 in 1" listed. The folks on our cruise recommended tours that enabled them to view a lot of wildlife.

We had a fantastic tour thru Ketchikan that included the salmon ladder, an extensive black bear sighting, Creek Street, the totem pole carving site, and too many scenic sites to list here. Our tour guide was Ketchikan born and bred and she shared her extensive knowledge of the area with us throughout the tour. If you’re looking for a small group tour that will give you an insider’s view of Ketchikan at an extremely reasonable price, look no further — this is it!

It was a very dissapointing tour. We were very excited to get to Ketchikan and get to know its history and beautifull scenes. But we payed for a tour that it was practically a school bus where we were asked to get down from it and get on a few minutes ago with out any explanations or reviews from the place we were visiting. The little things we learned from Ketchikan were thanks to another tour guide that was working with another group and that we got to hear from the distance. CHOOSE ANOTHER OPTION, just think, WILL YOU BE ABLE TO COME TO ALASKA AGAIN?

Bad!!! Wrong tour name and place. This did not existi.. I want a refund. False advertisement. I was told this does not exist and was put into a really boring walk that cost less than what I paid. It was not what I reserve.

Really nice tour with knowledgeable guides. Meeting place is easy to find and basically right off the ship by the visitor center. You'll be in vans so it will be a small group. Lots of time to spend at the stops. It appears the tour write up is basically a guide, but can be modified based upon what is available. For example we spent a lot of time watching eagles over a Salmon river as the Salmon were running that day. Had to have seen 15-20 eagles - but it was that time of the year. Other times there might not be any so the tour could go someplace else. Regardless it was a good experience and worth the money. Only issue is the tour didn't provide any water. Might want to bring your own.

Mike was an excellent guide & very knowledgeable. Our time in Ketchikan was limited & we saw several different things in a short amount of time (2-1/2 hours) which was perfect for us. We stopped at a beach to hunt for sea glass where my husband found a unique quartz rock & Mike found a tiny crab. During another stop we had a bald eagle fly directly over us. We were so fascinated watching that we didn't think about taking a photo. Our cruise ship didn't offer any tour like this & we're so glad we booked with Seaside Tours.

Ditched us at the pier, said he forgot about us. He was over booked and we got screwed. Look elsewhere so as not to ruin your day.