I don't know how the trip was exactly because the tour operator refused to pick me up from my hotel. I was not informed that they wouldn't service my hotel, which is on the way from shanghai to the first destination, until the night before I was booked to go, meaning that I was unable to cancel my booking through trip advisor and get a refund. I believe they must do this on purpose in order to catch people out. They also were dishonest to me and said it was impossible for them to cancel the booking on their end. I went through tripadvisor customer service and they contacted the operator who refused to give a refund. So they lied, they could absolutely give a refund, they just didnt want to. Very unprofessional. Maybe some people get lucky and it all works out with this operator, but I would not trust them.

There is a lot to see you get a wide ranging experience. It was like our own private tour. Well worth it! Wear comfortable shoes.

This was by far the best was to enjoy the city in all its glory at night, we were so lucky to have a perfectly clear night to enjoy unobstructed views across both sides of the river, old meets new, the river splitting them, allowing them both to shine respective of one another. We were able to get really good spot on the boat so we didn’t need to move at all, be sure to get there early as everyone rushes to the edges of the boats to get the best views and the locals don’t hesitate to push, especially in the so-called queue area, which is rather chaotic. But it’s so worth the madness to take in the views.

Rushed us in the morning and did not let us have our breakfast and were very rude. They went on to pick other customers for the trip who were late 20-30 minutes. We clearly advised that we do not consume beef/pork and yet we were served with pork. Ended up not having lunch

As part of our tour, we ended the day with a picturesque evening cruise on the Huang Pu River, featuring breathtaking views of the city skyline and the iconic Bund. The 45-minute cruise included an upgrade to a 'VIP' private area on the boat, which we paid extra for to avoid the pushy crowds.

We enjoyed the entire trip. Get ready for a lot of traffic coming and going out of Shanghai, but it’s a good way to see rural China in the eyes of the water village. We felt the trip was well planned with a lot of things to see on Suzhou, the garden is incredible and the silk museum is worth it to learn some silk making and buy some real silk products. Our guide Elena was with us the whole time explaining about history and sights we were seeing. Lunch was actually good, would prefer to have it in the water village though. We wish we had more time to spend in the water village.

The Tour around shanghai was an amazing experience. It included all the best sights of shanghai of the city in a short time.

Excellent tour with Tom. Very knowledgeable. Just the right amount of commentary then you get some time to explore each location before moving to the next place. Quite a bit of driving between locations which is ok because you get to look at the city. A fair amount of walking so wear good shoes and dress for the season. Very hot and humid in September. Lunch was great. Nothing too scary for a westerner. We started at 8am and was back at hotel around 3.30pm but we were only a group of 3 so larger groups may take a little longer. Silk ‘factory’ at the end is a little bit of a hard sell but you don’t need to buy anything. Don’t feel obligated ! Fantastic clean and safe city.

We took this boat cruise as part of a China tour. The night we went was particularly hot and the boat was quite full. We paid a few extra dollars and we were able to be in an area that had fewer people and the extra $ gave you a drink and something to nibble on. The cruise takes under an hour and gives a great view of the modernity of buildings and lights in Shanghai. Highly recommended and do your best to get a spot at the side of the boat so you can get great photos.

Tom was a very good guide. He called us the day before to confirm our hotel and pickup time. He was knowledgeable, and patient. Thank you, Tom.

This was a very action packed half day trip. Saw Kezhi garden and learned about Chinese culture. Then we went on a beautiful boat for a water tour. After the water tour, our guide , Tom, let us stay a little longer to explore , which was very kind of him. It ended with a drive back in classic Shang Hai traffic - four cars in one lane. The driver was a champion at navigating the jumble. A great experience!

Visited for boat cruise ride in Huangpu river during Shanghai trip. There are cruise rides every 20 min in evening for 40-45min of each ride. Place was crowded even on weekday evening. Cruise sails through east - west bank of river with picturesque views of illuminated coastline buildings including TV tower & Shanghai. Tower. Usually cruise have 3floor deck with top most floor with open terrace which is most crowded due View it offers. First floor is AC deck with seating and dining options. Tickets for premium area are different Ticketing centre as waiting area and need to stand in queue of respective rides. Overall a good experience to have though there are similar options in all major cities with Rivers

loved this tour! we so saw and experienced so much in just one day! tom, the guide, is also very informational! I learned a lot :)

The show was spectacular and our guide very helpful both in transporting us to the venue and after the show in our walking tour of the Shanghai French Quarter.

The guide is knowledgeable; fabulous water village; kept the ancient architect in good condition; clean city; should avoid going there during China holidays