Hi landonp673, Thank you for this incredible review, we are so touched by it! We are super happy that the tour satisfied you, and also introduced you to new places that you would otherwise not have found. We hope this unique food tour experience has made you feel more at home in Shanghai! You can proudly introduce these hidden gems to your friends and families like a long time Shanghaier now ;) We are really glad to come across guest like you that appreciates the thought that goes into our tour and we certainly look forward to hosting you again in the near future!

Hey Leeroymotters thanks for leaving us this lovely review! Our guide Abby is so knowledgeable about the city and the food right? We are so glad to hear that you enjoyed every delicious dish we sampled on the tour, not to mention the amazing mango dessert in the hidden street corner! Thanks for recommending us to others, and hope to eat with you again soon!

Nihao Len! Wow, thanks so much much for all of your kind words. We love it when we get to impress people who live in Shanghai, and we're happy to hear it was mission accomplished! We can't thank you enough for joining us and it was our pleasure to host you and your wife. Hope we get to see you again soon!

Hi Lindsay! We would like to give our sincere apology as you did not fully enjoy the tour. We take feedback very seriously and wish you had contacted us sooner directly with your comments. I would like to respond to the concerns you have expressed in the review, and sincerely hope that you could give another chance. Firstly, we would like to apologize for the coozie issue. We always keep good track of our coozie stock, but that time we ran out of stock and the delivery took longer than expected. We have improved our logistics system to make sure it won’t happen again. Moreover, we are sorry that you did not feel satisfied with the drinks. On some of our tours in other cities, more drinks can be stored on the tuk tuk and carried around. However, since the Shanghai tour is by walk (tuk tuks are banned in most areas in the city due to stricter transportation regulation), our guides always carry drinks with them and fill the stock at convenience stores along the way. We are really sorry that you did not fully enjoy the experience. Your feedback is really important to us, and we have adjusted the route to make sure we have easier access to convenience stores. At Lost Plate we spend lots of time combing each city to find authentic local eateries, to serve the goal of bring our guests to the best local food. We are sorry to hear that the Shanghai local dish restaurant did not live up to your expectation. The restaurant is popular among the local neighbors for its fresh ingredients and delicate cooking style, and is usually packed with families and friends from nearby communities during meal times. Shanghai people normally have their meals quite early (around 6pm), so by the time we arrive at the restaurant, most customers would have finished their meals. It was also a Monday on the day of your tour, so it is likely that most neighbors chose to have a fast, workday-style dinner at home instead of a sit-down, semi-formal style dinner. Their signature dishes such as Braised Pork Belly and Moonlight over Lotus Pond are many guests’ favorites. We always want to make sure that our guests are satisfied with the food we sampled on the tour, and we are very sorry that we missed the mark with you. We highly value your feedback and will work with the restaurant to improve the dish flavor. We apologize again and hope that you could give us another chance, and will work hard to make sure that you have a wonderful experience on your next tour. We look forward to hearing from you!

Hi MariaR13267, your review made us smile... it is so nice to know that you enjoyed the dumpling-making mini-class! Such hand-on cultural experience is always unforgettable. Not to mention the variety of food and drinks you tried along the tour! We believe one of the best ways to learn about the city is through its food ;) We definitely look forward to eating with you again soon!

Hello! Thank you for such kind words, we're so happy you enjoyed your tour with Abby. We hope to see you again next time in one of our other cities!

Hey HollyTX thanks for this superb review! We are so happy to hear that the two of you enjoyed the lovely evening with our amazing Abby! She is so passionate about the city and food right? And you are absolutely right that our tour shows you a different side of Shanghai that you would otherwise not have stumbled upon by yourself. ;) We hope to eat with you again next time!

Hi Roy, we're so happy to hear you loved your evening with Cora - she's great! Thanks so much for joining us, it was our pleasure to host you and we can't wait to see you in Guangzhou (sooner or later). ;-)

Hi Joe, thanks so much for joining Abbie and taking the time to leave a review. It was an absolute pleasure eating with you and hopefully we will see you again soon!