Our flight has a suspected gas leak so we didn’t get to Rio on time for the shuttle to pick us up. The operator said we should forcefully insist on a refund from airliner and when airliner refused, tour operator said they wouldn’t refund us ticket or arrange for a later transport.

Rafa was an outstanding tour guide for Petropolis. He gave a great overview of the city’s history. The rich German culture is seen throughout the city. You can see his joy and passion in his role as a tour guide.

The event, once we were dropped off was simply AMAZING!! Like, everybody should experience that in Rio - very nice and SAFE location. Incredible energy, beautiful people! Next time we will be looking into getting to Salgueiro in a bag or Uber. Cons: We were 2 hrs in the tourist agency bus waiting for everybody else to be picked up… we were the first. I wished I knew it so we could’ve meet the bus at the last pick up location, 2 hrs later. The agency used here (or the guide) seemed disorganized, the bus smelled like a public bathroom, like pretty bad. Outdated bus, no music nothing fun for 2 hrs before dropped off at the event, which was a shame. With little adjustments this could’ve been a better experience in general.

Our tour guide was fantastic and informative. Petropolis is rich with history and beauty! This was the best tour of our trip.

The driver came on time with a large van just for two of us. The actual drive was fast and smooth in a/c car and took a little bit more than 3 hours. Very professional. Will recommend to anybody. Good quality for a very reasonable price.