Going From Airport to Hotel: Rio de Janeiro Airport is chaotic, follow the pick up procedure: Collect your luggage and pass through customs. After that you will see several drivers holding signboards at a very disorganized arrivals hall. Be patient and look for your name (this may take a couple of minutes due to the lack of order). Once you meet him he will escort you to the vehicle and drive you to your final destination.
Going from Hotel to Airport: Pick up will be 3 hours before your flight departing time. Your assigned driver will ask for your name at your Hotel front desk. If sating at a private apartment, please inform apartment floor and number.