I cannot say anything about this tour, we could not travel to see it, i just rate the tour company . We ordered the trip for 7 adults, the tour company sent a car that did not have place for 7 adults plus driver. The tour company first said that they will send another car, then they said that they did not have another car to fit all of us, so we had to make another arrangements. Trying to find customer support on tripadvisor site is a bigger adventure than one might think, still waiting for the return of the paid amount.

Driver messaged before take off and also after we landed with clear instructions. He was very polite and respectful. He waited for over an hour as we had baggage issues. Clean and safe car and good driver. So grateful for his patience throughout the evening.

Batu caves are amazing and the driver was great. The elephant park was cool we fed the elephants. The driver spoke english very well.

Being up close and personal with elephants was the best! I paid for a guide once I got the elephant sanctuary and it was definitely worth it. Sadly the water level was too high for the elephants to enter the river. The conservation work they do is amazing.

Batu Caves are an amazing man made spot in a natural surrounding. Was an awesome visit. The elephant reserve not so much. Few elephants and only interaction is the ability to feed the baby elephants. Was disappointed here. Also, do NOT go on a Friday as everyone is in prayer and lots of traffic and empty reserve staff.

Batu caves were stunning, and definitely something you should see when visiting KL. For us personally the highlight of the trip was the Kuala Gandah Elephant Sanctuary, though. Getting up close with elephants, seeing them get bathed and visiting the Baby Elephants was a once in a lifetime experience. Our driver Richard did an excellent job at making us feel safe on the road and keeping us entertained. The 1 1/2 hour drive to Kuala Gandah passed in a blink as we were chatting and learning about Malaysian culture and history. On the drive home we were quite exhausted and had a good rest before arriving back at our hotel. We definitely recommend taking this tour.

It’s a fraud agency. Please be careful folks. They take money for the entire trip and don’t get you the tickets saying this place is closed etc. complete liers.

Beautiful, spectacular and one heck of a climb. Lots of monkeys, please tread carefully. I went in the evening about 4pm so it wasn't hot, quite cool and was a lovely climb up 272 steps. Probably won't do it again but definitely something to do at least once in your lifetime.

We were picked at Kuala Lumpur airport by James. He was excellent, we were totally lost within the airport, but he tracked us down and took us to our Hotel in KLCC. He was friendly and polite and an excellent driver. We really appreciated his efforts (and phone calls) to track us down. A big thank you to James.

The staffs are excellent. The driver's talk was enjoyable,fun with all the long mins drive from the airport. I should've known Tripadvisor much earlier!