Long queues on arrival with zero organization it took me 2 hoiurs to clear immigation. Be careful you are supposed to fill in an immigration card in internet .... but Malaysian Airlines did not tell me so I (like many others) had to do it on the spot. Departure isn't any better again long queue worsten by the coninuous maintenance works in the airport that force you to take buses to move inside. Stay away from this airport if you can.

We visited over MotoGP weekend and it was extremely busy. Queues for ticket purchasing were long. The access to the tower itself was a bit unorganised with people pushing to get in the lifts up and back and I’m not sure weight limits or numbers were adhered to by staff. It felt unsafe to me. The outside viewing deck was closed due to light rain so consequently the inside area was packed. Was ok but I wouldn’t recommend.

Charging stations that work are spotty and few and far between. And then they are being used. Sometimes they’re just a socket on the wall by your ankle with no chairs in sight. If they don’t work, then flag down an airport worker, who will take a picture & hopefully tell someone who will hopefully actually try and get it fixed. Otherwise bring a couple of chargers.

An amazing experience.. fabulous guide .. we absolutely loved the tour .. the guide was very informative

Kuala Lumpur International Airport KLIA This previously award winning airport desperately needs major refurbishment. I was there for business trip, been to the arrival and departure hall. Overall, the condition has deteriorated a lot compared to few years ago. Most significantly is the light fittings are very dim, making the airport losing its liveliness it had before , check in counter are very disorganised. As a Malaysian, I am always proud with our own international airport but honestly compared to Changi airport, we are very much left behind. I drove there at night, car park at Tower B is not well lit, either the fittings are too old or not working. The light along the road almost half are not working , oh… how do we publicise our country tourism? First impression is such a disappointment. We do not need to demolish the air port, we only need maintenance, upkeep and upgrade certain things, this not going to cost billions, do something please. Genuine feedbacks from Anak Malaysia

A little disappointing as I went on a Sunday and some attractions on the list were closed and the Palace off limits due to the swearing in of the new PM. Also the description of inclusions is disingenuous. It states a whole bunch of entrance to attractions inclusions but in reality none of those places even has an entrance fee, they are all free. In retrospect it would probably have been cheaper just to get taxis between locations or take public transit.