Fantastic schedule, we started with a prompt pick up from hotel by James, and then straight to Petronas Twin Towers. The tour at the towers is rather tightly scheduled, that’s how the towers handle their tour, not related to the trip advisor schedule. Jane’s then greeted us after the towers and provided us with a great city tour. National Mosque of Malaysia, Merdeka Independence Square, River of Life, Guan Di (Chinese) Temple, Chinatown (Petaling Street), and at the end we asked James to drop us off at the KL Tower. James provided much information about the separate locations, and was able to answer all our questions. It was time and money well spent with a great tour guide.

AVOID THIS TOUR COMANY- "MALAYSIAN TOURS RIYAS" He drove me from my Hotel to Batu cave. He walked to the bottom of the steps with me and then literally disappeared into the crowd of people. After a few minutes I went back to where he had parked and his car was gone. It was not only terrifying for him to have left me, I was stranded as my backpack containing all my belongings (including my wallet) were in his car. When he did show up over an hour later I asked him where he had gone said that he had been there the entire time, but when we walked to his car, it was not where it was originally parked which told me that he had been lying about being at the cave the entire time. I got my backpack from his car walked away from him. He started following and literally was argumentative / threatening before a local stopped him. I contacted TripAdvisor for a refund and the Tour Operator lied to them saying the tour had been completed. Shameful!

This was a great experience. The driver makes a big difference so highly recommend Navin! He explained a lot of things, and made sure to get us to the airport on time. He was 15 mins early for pick up and always to make sure we were comfortable. If you book this trip- make sure to request for Navin- you won't regret it!

Lunch at Pusing Public Seafood Restaurant with varieties & delicious Chinese cuisine at Ipoh. Tea break at Ipoh City Coffee Town while waiting for the rain to stop & do some shopping for local snacks & biscuits. Check in Octogen Apartment in the heart of Ipoh town. Is well equipped with utensils, cozy, comfortable & clean. Suitable for 8 pax. Situated in the shopping mall, strategic location, walking distance to restaurants & shops. Dim Sum for Breakfast at Ming Court Restaurant. Long queue early morning. Advisable after 10.00 am if week ends / public holidays. Visited Concubine Street, one of the UNESCO heritage.Down memory lane. Tea break at Chang Jiang F & B, enjoyed coffee, traditional bread & local cuisine. Authentic food & traditional. Did prayer at Ling SenTong Temple for a safe journey back home. Is an enjoyable trip & mission accomplished.👍👍❤️😂

Tour was just as described - went smoothly - guide was knowledgeable - would recommend - fantastic views over City - comfortable air conditioned transport

No guided tour is provided, when discussing with the local operator they clarify that the ”tour” is just a pick up from the hotel to the caves then 90 minutes later pick up from caves to the hotel. The driver don’t provide any guidance or information about the caves, this is simply a taxi service to the caves and back as the normal entrance to the caves are free of charge for anyone. I highly advise anyone to get there on your own by commute or taxi and it will be much cheaper and same level of service and experience. A taxi back and forth for me and my wife would cost 1/3 of what we paid for this ”tour”. It is a shame that a trustworthy source like tripadvisor is collaborating with such fraudsters which are fooling their customers. After contacting tripadvisor they still think the local operator is providing a tour service based on the confirmation from the operator even though I have provided WhatsApp thread between myself and the local operator that the ”tour” is just a taxi service.

The driver was 1 hour late for pick up. Some of the places specified in the program were not available. I would not bother with this tour of tour company

Tea fields were spectacular as well as the waterfalls. Driver was efficient and explained the area well.

Driver did not show up @4:30am pick up from Shangri-la Hotel as agreed on Nov. 21, 2022. I had to arrange an alternative transportation from hotel which cost me 2x as much in order to make it to our flight on time. Just plain bad customer service. I don't recommend using this airport transfer company to anyone.

We had a lovely & helpful guide Hari. We enjoyed both the Batu caves & the ride up cable car with beautiful scenery.

On time, pleasant, attentive and explained everything. clearly. Able to make slight adjustments to the itinerary. Finished on time

This is a one day trip. Can go up to genting highlands using the cable cars and can enjoy the theme parks and casino there. Can also do some shopping. There are many restaurants to enjoy variety of foods. On way back can visit Batu caves. It’s a bit difficult to climb the 250 plus steps up to the temple. The cave is not very clean and impressive

We booked a private tour to Malacca from Kuala Lampur via Viatour They farmed this out to Riyas tours. We wanted to do the trip and then be dropped at the airport at 4 PM for our 6 PM flight. I spoke to a Viatour agent to do the booking to clarify the departure time as well as the drop off time. I had asked for the driver to contact me directly to sort out the details. No one contacted me so I again contacted Viatour who arranged a three way call with one of Riyas tours managers. He said that we would have to leave at 7 AM in order to do all the the things on the tour plus he told me that there would be a $40 US surcharge Ultimately we settled on a $25 surcharge even though the airport drop off was shorter that going back into the city. Our driver Steven picked us up at 7 AM He did drive us to Malacca but did not give a tour or offer any advice I tried contacting Viatour to complain but no one has seen fit to contact me This was a non tour. Basically a non caring person ( and company) doing a terrible job. I would be reluctant to use anyone with a Riyas connection

The trip description read "Explore the Genting Highlands and Batu Caves with a driver". In reality the driver barely spoke English, was hardly audible, refused to provide any information and only dropped us at the entrance of the Genting Highlands. In other words this 'tour' was no different from a taxi ride. The driver was also supposed to provide us 'money' to buy tickets for cable car and did not. I did know in advance that driver is supposed to do that. Had to contact the company again for further information who sent back the driver who when politely reminded of his job tried to get physical. We had a good trip otherwise exploring Genting Highlands on our own. Our return travel was good and company's staff also apologised for driver's behavior. All in all - it was just a drive from our hotel to Genting Highlands (with unnecessary stopovers at a fake duty freeshop) and Batu Caves. Genting Highlands - you will have to explore on your own.

D Excellent English speeking guide and driver with interesting information. 120 km one way a little too long for one day trip,