Absolutely POS. I am angry with this tour guide Viator assigned and also nothing was included for the price we paid. This guide came to our hotel to pick us up to take train to Kamakura. He was unorganized and wasted us time to meet up, no sign no badge. The money we paid did not include anything. We even had to pay for the guide's transportation, lunch and gratuity. He even suggested to go to an expensive restaurant for lunch, glad that we refused. We thought this was all inclusive! Why do I have to pay for public transportation?? The entire trip I was pissed but had to suck it all up. I will not hire Viator ever again.

Kamakura is beautiful. This was definitely one of the highlights during my time in Tokyo. Highly recommended. Special thanks to my guide, Anji, for her wonderful work.

Even it was a rainy day, it was a great experience. Thank you very much for your excellent guiding.!

We had a great time with Takao and saw the fish market. He explained all the history of it and offered suggestions on what to snack on while walking around. After that we went to walk around a beautiful garden where we had a sweet and matcha tea. He reminded us to take pictures and took excellent ones of us. Then we went to the Asakusa area and walked all around. He helped me find a mochi sweet shop I was hunting from Instagram. He asked around and found it. We were so happy! He also took us to an excellent sushi restaurant and then have us a beautiful gift handmade gift from his wife. It felt like I was walking with an uncle of mine getting to know the city. He made the walking tour very nice. He made sure we did everything we wanted to do and kept us on schedule. I highly suggest a tour with him.

Kamakura is a must-visit town for any foreign visitor coming to Japan and it can be easily reached from Tokyo on a 60-mn train journey. Very convenient especially if you are JR Pass holder. We started the journey with our guide, who was waiting for us @the lobby of our hotel and kindly guided us through the bustling morning Japanese metro system. Visiting Kamakura was like going through different emotions and living exceptional experiences depending on the sites visited. The Hase-Dera temple, Kotokuin area, the Tsurugaoka Hachimangu temple and the Kamakura street market (where original flavoured peanuts were sold like those strawberries, mulberries, okonomyaki, wasabi, takoyaki flavours) were amazing venues that have their own spirit and atmosphere and imprint unforgettable memories on the visitors. Our guide helped us to know more about the religious, political and social history of Kamakura. We hope to be back again in the fulture to explore more the seaside and spend one day @Kamakura. Thank you so much to our guide who was very kind and helpful (she guided us through the Toranomon Hills metro station after the end of our tour) and professional. Best wishes to her.

It is a shame we only went up to fifth level of mount Fuji. But for those not good with high altitude this is amazing experience. The people of Japan are so helpful and always willing to help. Amazing trip and will do it again this time to go right up to the too of mount Fuji.

Stunning temple seemingly suspended in a perfect setting....however Japan has a terrible problem; the “tourist trudge”. Yes, I’m one of them, but when I pay so much to visit all these wonderful heritage sights, I expect some crowd control, both quality (spitting, pushing, shouting, littering, the ubiquitous selfie stick) and quantity; (hundreds of coaches, so many bodies crushed into one space, no sense of the spiraling destruction of this experience). As ever, no other language interpretation, so much of the nuance is lost. I’ve chosen not to go to several sites in Kyoto after hearing reports of poorly managed crowds....it’s like the Sistine, I don’t think it’s entirely driven by greed, just a failure to make policy to curtail the unsustainable “box ticking” visitors who have no real appreciation or desire to understand theses ethereal spaces and places...

I planned out what exactly we wanted to do in the time we had, and the guide was happy to oblige. Our guide was great, as was his English. He took us everywhere we planned, which saved a ton of time for us to navigate all the different areas of Tokyo. The company, not the guide, needs to work on lunch program.The cost for the day extremely pricey so there should be at least a minimum amount of yen the guides know they should spend; they have no idea what we spend. I am not sure I would spend the entire day again due to cost and value. I think I would do a half day.

Our tour guide, Hiro, had a vast amount of knowledge to share. When we first met him, he asked us what our main interest in the sites was, and we told him the history. He tailored his tours to the history of both locations, and he knew a lot of interesting facts and stories. Very nice tour!

We booked this walking tour for the morning after we arrived in Tokyo as a way to get a better lay of the land. We’re so glad we did, because it made us feel more comfortable navigating the remainder of our trip on our own, and we went back to certain spots we wanted to check out further later that week. Five hours was perfect, since we knew we’d be jet-lagged. Plus, the tour hits some great highlights of Tokyo. Our tour guide, Takao, was very friendly and knowledgeable, and he was very accommodating of our requests to linger longer in some spots. Overall, we’re very glad to have booked this private walking tour!

Yuuko (Anji) was a fantastic guide who went above and beyond to make it a great tour, suitable for adults and kids alike. It was a fantastic introduction to the city and she put together a wonderful annotated picture library for us as a souvenir. There was a lot of walking but rest breaks made it well paced unlike other private tours - highly recommended!

there were four of us on a private tour. Our guide was very knowledgeable and accommodating. We walked and took the subway, which was fun in itself. Yuuko took pictures of us at all of our stops and then sent us the pictures along with the personal detail of our tour. We only had a short time in Toyko and we hit a good number of the spots to give us a great taste of the city. Highly recommend.

Please be aware that this tour is a walking tour with transportation by public bus. You must pay ¥690 (US$6) in bus fares for each member of your group and this includes your guide's bus fare. Not sure why they didn't include this in the price. Buy a 24hr bus pass to save time and money. The two sites visited were spectacular and the guide was excellent. The tour was a private tour so only those in your party attend. We did two tours on this trip and both guides were retired Japanese men in there 70s. We were surprised to have guides of such an age however they were both very good.

My tour with Hiroki was so thorough. Before the personalized tour, he asked me what I have already seen and what I'm interested in. He catered the tour, accordingly and even had a documented itinerary minute by minute to ensure I got to my night time destination timely. I learned a lot about the history of Tokyo and was very pleased in every manner. Hiroki was very genuine and even adjusted the lunch plans for a seafoodless meal (in tsujki market) and the chicken place was absolutely amazing. Thanks again Hiroki!

I took the private customised your of hakone area. The good 1. Very nice guide . Friendly and knowledgeable. 2. With small children, itinerary was manageable - beautiful and serene. The bad - 1. Please note that the travel costs are completely additional. The cost charged by Viator ($467) is purely for the guide - pick up and accompanying. Additional cost of $65 per person is needed for the trip travel costs. So all in all, it cost me close to $800 for this tour. If you are travelling without kids, just booking the travel and ship and ropeway online would cost you only $45 per person( no need for romance car which is $20 additional).