My wife and daughter rented the kimonos and they looked stunning. My daughter got her hair done (1000¥ extra) and afterwards my wife said she had wished she had her hair done as well. We wandered around the shrines and gardens to the east of the rental shop. This isn't just a cheesy tourist thing as probably about a third of the women (and a tenth of the men) were also dressed in kimonos. Note, they moved their shop but the signage is still on the building in the old location. The old location has signage indicating they are on the 3rd floor. That is the wrong building. Head north from there about 200 meters and they are on the 5th floor with new signage. It was quite confusing and hopefully they remove the signage on the old building soon. (The instructions they send you aren't helpful since the address is in Japanese and addresses aren't obvious to my eyes.)

Arrived on time for our appointment but felt overwhelmed and lost as customers kept pouring in and they kept serving those furisode customers (higher-end package) and we felt insignificant and adrift without much direction. We wasted a lot of time standing around and waiting for our turn and not knowing when we would be served since there's no systematic queue set up. The dressing, makeup and hairdo felt rushed hence quality is of course debatable.The kimono we picked is nice but we were so lost how to pick the right belt and staff was too busy to be interrupted for help. I wasn't even asked or shown pictures of hairstyles to pick from. Staff just decide on her own and begin tying up my hair once I sat down at the makeup area after dressing up. To be fair, she did at least asked what hair accessories I wanted. Oh, I almost forgot their bags are very limited and most was damaged and faulty. I had to settled for a damaged one. Overall, I think it's overpriced and the experience is rather stressful instead of fun and interesting as I was hoping it would be. Not blaming the staff as they are really too busy and understaffed to handle such large crowd. So they did their best to cope in the situation I guess.

This kimono rental service is convinient, fast, and they have lots of choices and possibilities. Though the dressing up face could have been more personal, I understood it was very busy and they were trying to help a lot or customers at the same time. When I came back later the lady took more time talking to me and she was really nice and helpfull. The kimono experience alone was one of the most wonderfull things i've done in Japan. The kimono was comfortable and not hot though it was a very hot day. The service is close to a nice touristic area with lots of souvenir shops, food to taste for free and a very beautiful parc to shoot some nice pics.

There are many kimono hires in Kyoto area, but I found this to be one of the cheaper ones. The ladies at the place were very efficient and quick with dressing and undressing us! They took their time in choosing what kimonos would suit us and could match with our spouses! Despite the language barrier they were extremely forecoming and friendly. They did speak a little bit of English, and fluent Mandarin. It is a little hard to find as it is on the 3rd floor of a back shop (you have to find the tucked in elevator) but was constantly communicating with us via FB messenger which was all good. In the end they gave us a significant discount and offered to do our make ups and hair for free (just a hair accessory rental for some of us) plus earlier deductions. I would definitely come back for this cultural experience and recommend REI to everyone! Tips: - for guys make sure you loosen your kimono a bit as the men in our group were walking like penguins the entire day - in winter make sure you wear thermals, it is still fine without but for those not used to the cold extra precaution is good - the sandals are quite painful and dont offer much support! So plan to not do a whole lot of walking in them and visit nearby shrines as they are literally just pieces of wood with cloth!

I booked this in before I went to Japan and paid for the basic package. It was very easy to find - in the Gion area opposite the Yasaka shrine. You head to the 3rd floor to begin with, where they will take you to choose your kimono and will explain what is included for you. Then you get changed....be warned - if you're not comfortable with someone dressing you, this might not be the best activity for you. The ladies are very professional and try to do everything they can to make you comfortable. My package only included the actual clothing and shoes, however for an extra 1000 Yen, I opted to get my hair done as well. After you're done, you can go out and go sightseeing in it, as long you return it by 7pm. The whole experience was just incredible - I had no idea everything that went into wearing a kimono!! Tip - keep on eye on the whether for the day you're going to do it - we did it when it was humid (no other free days), but it meant that we didn't stay in them for as long as we would've liked.

Went there 30mins early for parents to take photo. Had made reservation thru online booking and made payment. There is one english speaking staff. When my mother start to choose the kimono, she chose items that are not in the paid plan. We are fine with extra charges. After the kimono and hairdo is done, we are needed to make payment. The staff calculated everything inside. I reminded her that I had made the payment and only need to pay for extras. The staff quickly apologize. Everything is perfect and the staff are very professional.