Absolutely wonderful and smooth transfer from Haneda to our hotel in Shinjuku. Very good communication before our arrival. Car is spacious and very clean - feels like in limo :-) Driver is very helpful. The journey is smooth and no hiccups. They even help us to get airport stamps.

As easy as can be. Right when we excited Customs Leon was waiting with a sign. Short walk to the Van and we were on our way. Was a stressless as possible and a great way to start our Osakan Journey. Thank you. Will book again

Excellent service! Driver was waiting for us with names on a board and vehicle was lovely! Leather seats and first class drive all the way to the hotel. Would definitely recommend as a transfer from the airport. Communication prior to pick up was great via WhatsApp and we were able to contact re hold up at airport due weather.

Our driver was waiting for us as we came out of baggage claim. Our flight was about 45 minutes late due to a strong head wind. He helped with our luggage to the garage and then had us wait by a bench so he could get the car. Swift ride to the hotel. It was a Sunday afternoon so traffic was light so we got to our hotel quicker than expected.

My arrival transfer in Haneda went smoothly, greeted by a Cherry Tomato representative once clearing customs and taken to my hotel. Thank you

This is a Great service. Very helpful and knowledgeable driver was waiting for me at arrival hall. Ride was long but smooth. Clean and spacious car.Highly recommended.

We had private transfers with Cherry tomato to transfer from Haneda airport to our hotel in Tokyo town centre. We used them from our hotel to Yokohama cruise terminal and from the cruise terminal back to Haneda airport. All were booked using our travel agent. The service was impeccable throughout. Only one transfer was a little late, but the driver kept us fully updated via text throughout. The drivers were polite, well presented, and spoke pretty good English. The vehicles were spotlessly clean and comfortable (like sitting in a favourite armchair) they all provided bottles of water. If you want a private transfer with a little bit of comfort after a long flight with great service, then this is the company to use.

Great driver! Spoke English. So nice to have a driver with our name on his board just exiting customs at Haneda. After a 12 hour flight from LAX who wants to deal with public transportation! We'll worth the money!

The driver was polite and professional. He made sure my son made it safely to his hotel. He communicated effectively and was able to locate son at baggage clearance. Everything was well organized and this company did an outstanding job! I highly recommend!

Even though our flight was delayed and clearing immigration took over 30mins our Cherry Tomato driver was outside arrivals waiting for us. He was polite, professional and drove us safely to our accommodation. I've used them a previous time a few years ago and they still offer a great service

Disney always top service. Booked round trip from hotel to and from park Cherry Tomato also top service. Great communication

Excellent service. Communication beforehand was quick and clear. Driver was easily located and very professional. Having water for us in the van was an unexpected bonus. Would definitely use Cherry Tomato again.

Once booked e got an email from local provider Cherry Tomoro to confirm our details.I reached out to them two days earlier to see if I could change the time of pickup to which they replied they could not. Once we arrived at he port I reached out again since we had not received any directions as to where to meet.The person with the Cherry Tomoro sign seemed disoriented and did not provide any information and said they were backed up at the entrance(which we later confirmed was untrue). After trying to get his attention several times he realized we were there and took us to our vechicle. The ride to Hotel was uneventful but the waiting for them at the terminal left a lot to be desired. He should have carried a sign with name of provider and guest he was picking up and have been there before the scheduled pickup time

Great communication meet on arrival A bit of an issue with payment re in Australia Only negative there email is not manned weekend so used a different company Would use again

Brilliant service. Good communication letting us know how to make contact and very easy to find. Very professional. Nn