Bruce (the guide) was fantastic, very knowledgeable about the area and china generally and spoke very good English. Car was great, clean, and on time. The reason for the 3 stars is due to the activity itself which I would not recommend in August, there are just way too many people given it is also the holiday period in china. Was 2h wait to take the cable car up (even though bruce correctly sent us to the cable car with less queue). When doing the hike we were in a constant ‘roadblock’ situation with people jammed all along the trail. Ultimately a scenic mountain but not an enjoyable experience this time of the year (we went on a weekday and not a weekend)

This is basically a taxi service with a guide that helps buy your tickets and then leaves. This is not a tour of the mountain so please note that. There is much more cheaper ways to get to the mountain from the city. However this is the hassle free way to do it. Came on time for me and picked me up when I wanted can’t fault the service. I paid nearly £250 for this which I feel is pricey but find this a lot when booking solo. This being said this was the best day of my trip. The plank walk is unreal but had to stand in line for over 3 hours to do it. Photos along the way around 20rnb. It’s 30rnb to get on the walk. You can’t get lost as the trials are easily found and landmarked.

Perfect trip arrangement for people who want a convenient travel method to and from Huashan, but still want to explore the mountain independently without a guide. It is somewhat expensive compared to viable options, but the convenience can definitely be worth it for someone who's not used to traveling around in China independently. You'll get help to purchase the relevant tickets on site, and the driver is easy to talk to about Huashan route recommendations or various other topics.

Mount HuaShan excursion was a sudden decision to go where "Xian Tour Expert" help make it happened. Booking with them was easy with no concern. We were picked up according to the pick up time from our hotel which makes things convenient where we don't have to go somewhere to be pick up. Our tour operator, Bruce, was friendly, polite and knowledgeable. Also, help mapped out an itinerary that fit my family and I to be able to see the amazing mount huashan during our hike up this amazing mountain. To summarize everything, it has been a wonderful experience and I would recommend this tour from "Xian Tour Expert " to everyone.

We took the full day Hua Shan tour and terracotta warriors tour with Bruce from Xian Tour Expert. Bruce was friendly, patient, informative and passionate about his job. We had a great time and will highly recommend his services.

We took the full day Hua Shan tour and also the Terracotta Warriors tour with Bruce. He is friendly, patient, helpful and passionate about his job. He is very informative. We had a great time and will highly recommend his services.

This tour was fantastic! I learnt so much and really enjoyed the experience. Bruce gave us lots of interesting commentary on the way to the terracotta warriors and helped our trip go very smoothly. Just be prepared for the huge crowds all clamouring for the next photo spot in the main pit! Everywhere else is fine.

The driver met us at the hotel on time. He was very nice and spoke english very well. He answered all our questions and when we got to the venue he went to collect our tickets. We didn't have to worry about anything. About the venue, there where a lot of people in pit 1, you have to fight your way through to see anything. I totally advice to book a driver or a guide. Is much easier, it can be a confusing place especially in the summer.

My family of 2 adults and 2 teens flew to Xi'An during the China Labor holiday weekend and had very exciting time during the most busiest season of the city thanks to excellent guide and recommendations by Bruce and Mary! Bruce speaks very good English and is also a good story teller. 1.5 hours' driving to Terracotta warriors museum would have been a boring time without his vast knowledge on China history, geography, culture and other things. Entry to the museum using passports was very straightforward thanks to Bruce’s guidance. In the Terracotta Museum, we could see actual terracotta warriors standing in the pits from a distance and could see some of terracotta warriors displayed in a glass cage. When my family were in the pit#1, we had to wait long time to get to the point where we could see the warriors from a distance because of too many people rushing into the pit area. We spent 3 hours in the museum. if you are planning to visit to see the warriors during a peak season, you need to get ready to wait long time. you may want to get some terracotta warrior ice cream from an ice-cream stand at the lobby in pit#1 or from convenient stores outside the pit. “The Legend of Camel Bells” Show was the most excellent choice that I made for my family during this trip to Xi’An. Mary, one of Bruce’s staff, strongly recommended me to watch the show and Bruce arranged VIP tickets at a way cheaper price. My family enjoyed the show so much that my teenagers wanted to come back to Xi’An to watch it again with their friends. I would say the show is a must-watch. Another tips for you. Ask Bruce for a good local restaurant and try a local food. He will introduce some good restaurants in Xi’An for you. he shared a location of a local restaurant for a mutton broth soup. When my family visited the restaurant next day, he’s kind enough to talk to owner of the restaurant over the phone so that my family could order a right food. Since we devoured the local mutton broth soup following Bruce’s recommendation, my family has become a big fan of the mutton broth soup and we miss the restaurant a lot.

An amazing, mind blowing immersion into 2000 year old Chinese history. Never knew the Chinese used chrome plating for the weapons found with the terracotta army. Excellent tour guide by a lovely lady named Vivian who was very knowledgeable and with perfect English. Very charming. Highly recommended. Booked through hotel at very short notice and prompt pickup and return. You definitely should use them for peace of mind and an in depth experience.

To be clear this isn’t a “guided tour”, but transportation and excellent guidance and conversation by Bruce. Bruce picked me up in a timely manner from my hotel in the morning with a smile on his face. We had a lovely chat about China, it’s people, customs, history and philosophy. He was very funny and his English was spot on. One of the best English speakers I’ve run into in China! We discussed what I wanted to see and do on the Mt. and when we arrived he bought the tickets for the cable cars and busses that I needed. I decided to go to the plank wall and was grateful it was open. All map signs on the wall have Chinese and English, however when you get to the plank wall “check in” desk there is no written English and the 2 guys checking passports do not speak any English. First I was told I couldn’t do the was because I was over 50. I argued I wasn’t OVER 50, but that I WAS 50....so they allowed me on. Then, I discovered that you can only go in pairs..meaning no solo climbers. Disappointed, I started to walk away but a very lively Chinese girl in line who spoke a little English helped me out and paired me with a solo guy in her group. In reality it seems they want groups of 4...not sure why, as you climb as like a group of 12!? Anyway, the wait ended up being about 2 hours and the climb took about 45 to 1 hour (from suit up to finish). It this point it was 4pm and due to the cable car closing I didn’t have time to finish the rest of the hike (but was successful in what I came to do). I went down the mountain the same way I came up (West Peak). When I got off the bus there was Bruce waiting for me at the bottom. He went out of his way to make sure I had a great trip by helping out some friends. By this action alone, I can tell that he is a compassionate, honest man with a good soul. He deserves abundant success. On the way back to Xi’an we had a wonderful conversation and shared favorite music. By far the best tour I’ve taken in China by the most compassionate man with stellar taste in music! Thank you Bruce!

Just to be clear, this is not a guide to of the hike through Mount Huashan. It's transportation and organization of the ticket buying process. However, if you're lucky to have Bruce as your guide you will be showered with knowledge about the mountain, the area, the people, the good, and just about anything else you can think of. If you're real damn lucky, he might take you to eat his favorite dish in the Muslim quarter (sorry Bruce, hope people don't start demanding this ;)). Anyways, if you're in Xi'an and your going to Huashan, this is how you should go. More affordable than the other operators, and I can assure you Bruce's operation is to notch. Thanks again for the 羊肉泡馍!!!

Thanks Bruce! Kind. funny. Helpful. Great local knowledge. Made sure I knew i was being picked up from my hotel! When we arrived at the moutains the five peaks where beautiful, toilets and food on each peak. Bruce suggest the best route, I dont regret taking his advise. Thank you Bruce i would definitely dont again.

The mountain climb is not a typical mountain hike The hike is mainly on man made steps and pavement Our trip was also mired by rain and fog The guide Bruce was very professional and knowledgeable Made our trip as comfortable as possible

Thanks Bruce for the expert knowledge and guidance with the ticketing and getting me to the mountain. Once you get there you are on your own, but its well signed and easy enough to navigate.