Our guide Siti (not sure of spelling) was brilliant, kind and particularly knowledgeable. My husband is a very picky eater, but she had plenty of suggestions come lunchtime. Our driver was very good too. I cannot fault anything about our tour, we were amazed.

Wonderful experience that we can explore the fireflies, and crocodiles. we cruise in the night to find the beautiful fireflies and also we have found a 1.5meters crocodiles. Also the island area that we take a rest has also a good view. Dinner is delicious and staff is patient, introducing us information about animals, plants. Our guide Azrien is kind and responsible, Nice experience !

We did not do an organised tour, we just had a taxi driver take us around and paid our own entrance fees, he was fantastic, you can definitely do all 3 in a day, If you go to the morning session at the Orangutan Park, and miss seeing the Larger ones in the wild, you can return for the afternoon session using the same ticket and give it another try, You will almost certainly see a sun bear, but the Rainforest Discovery park can really use up time if you are interested as there is a lot of walking options. You can always go back the next day. Joe - Sydney Aust

We saw 5 elephants crossing the river, so lucky. And another 15 more on land, walking by the river. Plus a crocodile by the river, which dashed in into the river after a while. There was a group of proboscis monkey, and an even larger group of macaques. The boatmen were very accommodating. Our driver Abdul drove us here. He's reliable and super friendly, reasonable prices. His WhatsApp is +601116695114

Travel agent cancelled the tour the day before with no explanation. They refunded the money but they still advertised the tour for the day I was supposed to go. I ended up going by myself with was a fraction of the cost.

The tour guide did not show up! Viator have refunded us so no issue with them, but do not book this tour. If you want to do it, all of the grab drivers seem to know people who do a similar tour and you can pay in person when they show up. We sadly couldn’t do this because we waited for too long for the guide to show up and then all the other tours had already departed. A real shame!

Excellent tour (and we have been to a number of similar ones in other countries). In house guide spoke fluent English. Group sizes reasonable (13 in ours). Visited 5 tribal reconstructed longhouses, all fully explained. Lots of food and drink to sample. Interactive throughout, fun, entertaining and informative. Short dance and music show. Excellent buffet food at the end. Difficult if mobility issues as some steps up and down into houses, but may be alternatives. Thoroughly recommended, including for children.

Tripadvisor should take down the advertisements of this company. Also our trip was cancelled the day before in the afternoon and the telephone number provided is a dead end. Better off taking a Grab and paying only a quarter of the price...

We had a great half day tour with Mohammad. It was the perfect way to see GeorgeTown (in the heat!) traveling with elderly parents and a young child as we were picked up / dropped off at our hotel and driven around to key sites without too much walking. Mohammad provided the right level of commentary for us too. The car was clean and Mohammmad very cheerful which made for a nice morning out.

Very disappointed. Our tour was cancelled at 3pm the day before, the morning of our trip. There was no explanation as to why! They said a refund would be sent, I am still waiting for it. We ended up paying a Grab driver for the day, (to take us, and bring us back to hotel) and we paid our individual entrance fees to the 3 places- Sepilok orangutan rehab centre, Borneo Sunbears and Rainforest discovery centre, and all together cost us a quarter (in Aus dollar) of what this company was going to cost. So it ended up better for us!

Very slow people are divided into groups and there is not enough time between groups resulting in long queue and overcrowding , no published time for the show we had to wait for more than 45 mins to wait for the show to start , No places in between the walks to get water , No access to anyone who has a disability and also knee problems . It takes longer than it should due to lack of Organization. We were also told it included lunch and it was not part of it

Enjoyed the experience. Fireflies were interesting. Didn't see any other wildlife. Food was good. Guide was entertaining.

pretty disappointed. Our tour was cancelled at 12.30am, the morning of our trip. Waited half an hour for our pickup and couldn’t contact the number provided, or anybody of that matter. Refund takes 3-5 business days and it’s a Friday. Not happy.

Great experience. Overall a good snap shot into the tribes history and how they lived day to day. Very Interactive and the staff really enjoy the work they do there which shines through in the tour Thank you to BiBi and the team for making the day very memorable for our family.

So much better than a big tour group! Mr Ray sent us a msg the night before to confirm our flight and arrival time. We arrived at the airport, met him outside at our agreed meeting point and off we went. His car was clean, he was friendly and knowledgeable. We caught the early flight from KK, so had time to stop off at local bakery! They only took cash, which is something to consider if you want to go to the true local places, not all of the venues have an eftpos machine. It was cheap and delicious and so nice to hang with the locals. We got the the Orangutan Sanctuary before the tour buses, so also got the prime positions to view these beautiful animals. Two had little babies, they were very playful, it was wonderful to watch. We also saw the sun bears and got to buy our souvenirs at the gift shop. Tshirts were a bit on the small side but, they don’t take refunds or exchanges, so check the sizes. The rainforest centre and the viewing platforms were also worth the visit. Lots of bird photographers hoping for that special shot. Lunch was also delicious, a small buffet but, the food was great. We had some time to kill before our flight back so we went up the hill to a Buddhist temple. The views were amazing. Thank you so much Mr Rey, we had a wonderful time and hope to come again with the other half of our family!