Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you had a fantastic experience on our Tokyo all-stars tour! We are also happy to hear that your guide, Mr. Yoshi, was not only informative, but also changed your itinerary to accommodate your needs, and even brought you to a fantastic udon place for lunch! We will be sure to pass your comments to Mr. Yoshi to let him know that you appreciated his services, hospitality, and vast knowledge. Thank you once again for choosing us, and we hope to see you again!

Hi 218trinad, Thank you so much for your comment! It is a shame that the weather suddenly turned bad. We are happy to hear that you enjoy the tour overall and like Eric's company. About the delay, we will figure out what else we can do to coordinate it better in the future. Again, thank you so much for your comment and we will keep on improving our service. Best,

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you and your fellow traveller had a great time on our Hakone all-stars tour, and that you especially enjoyed its gorgeous views and the boat ride across Lake Ashinoko! We are also happy to hear that your guide, Ms. Naoko, was informative and taught the both of you a lot regarding Japanese culture and tradition, and that you found her amazing. We will be sure to pass your comments to Ms. Naoko to let her know that you appreciated her hospitality, services and vast knowledge. Thank you so much for choosing us, and we hope to see you again!

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you and your fellow traveller had an amazing experience on our Hakone all-stars tour, so much so that you would highly recommend this tour to everyone! We are also happy to hear that your guide, Ms. Naoko, gave you clear explanations on Japanese culture and made sure you had a great cultural experience, and that you found her amazing. We will be sure to pass your comments to Ms. Naoko to let her know that you appreciated her hospitality, services and vast knowledge. Thank you so much for choosing us, and we hope to see you again!

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you had a wonderful time on our Hakone tour, and had a good time covering ground and exploring many areas there! We are also happy to hear that your guide, Mr. Yoshi, was not only great and courteous, but also gave you many tips on things to do in Tokyo! We will be sure to pass your comments to Mr. Yoshi to let him know that you appreciated his services, hospitality, and vast knowledge. Thank you once again for choosing us, and we hope to see you again!

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you and your partner found our Hakone tour a great way to experience Hakone, and that you two had a wonderful time on your trip! We are also happy to hear that your guide, Mr. Tom, shared his knowledge and went out of his way to ensure that the both of you had a great time, even going so far as to email you the pictures he took, as well as giving you a gift in honour of your honeymoon. We will be sure to pass your comments to Mr. Tom to let him know that you appreciated his friendliness, hospitality and vast knowledge. Thank you for your comment on the walking distance to Hakone Shrine as well. We appreciate the feedback, and it is something we will keep in mind when revising this plan. Thank you once again for choosing us, and we hope to see you again!

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are happy that you enjoyed your day trip of Hakone, complete with detailed explanations from your guide, Mr. Yoshi! We will be sure to pass your comments to him to let him know that you appreciated his services and found him a very competent guide. Thank you so much for choosing us, and we hope to see you again!