The company who took me to the place was very kind. The driver and the bilingual tour guide were amazing. Everything was according to the app description. I highly recommend them!

We had a great tour with a very nice English-speaking guide, who explained a lot to us. Also: Delicious food. Thank you!!

Excellent tour! They met our expectations and more, super punctual, friendly and a very professional experience. The staff were quick to respond to any questions we had prior to our visit. They picked/dropped us from at hotel. Guiller our driver was very good and punctual. The breakfast and lunch were amazing. While the weather was foggy and it rained at the volcano, it still was absolutely amazing. Make sure to take cold/rainy apparel. Ending the day at Termales del Otoño was amazing. Highly recommended!

Great experience, magical place. The experience with the food was superb. The landscapes is out of this world. Going up the mountain and you can experience the changes in the environment meter to meter. And then you finish on the thermal waters is just the perfect combination between cold and hot.

If you love nature and the mountains, this is a must do adventure. Now I want to see more of the Andes Mountain range. Our English speaking guide Jennifer was awesome and our driver was a very good driver. Stunning views that pictures don’t do justice. Every single Columbian was incredibly kind, and tried their very best. We both loved the homemade breakfast and lunch ❤️

We were picked up at our Manizales hotel at six in the morning and the day was really great. We stopped for breakfast at a small place next to the lagoon and we were back there for lunch a couple of hours later after seeing the park, including some of the landscapes. After lunch we went down to the thermal spa, which was really nice and relaxing, the tour guide was fantastic. Would totally recommend this tour.

It really does not matter at all who you go with. All the tours offer the same package, which is basically driving you to the National park and the termales. Once at the Park, a ranger takes over. At the termales, just enjoy yourself. So just select the best offer.

This tour was really nice and so interesting to see the different landscapes in such a short time. In the discription of the tour is the beginning time at 4 am. But the company told us then the time will be at 6 am, so our driver catched us in time at 6 am at our hotel. The driver was really friendly and did a great job on the hoppy offroad roads. In the discription is written, that the way on the first day starts on the glacier with an altitude of 4.700 m. But our highest point was on the first day with an altitude of 4.100 m at lake otun. afterwards it only goes down. The longest walk is at the first day. The two days thereafter the route is shorter and easier. Only on the first day we had a little headache because of the altitude, but it was really okay and our tour guide asked frequently on the whole tour, if our health is good. Our tour guide was really nice and she spoke english. She knew nearly everything about flora and fauna, so she told us very much information about all flowers and animals there. The food at breakfast, lunch and dinner was very much, typical for the region and really good, also you get many snacks for the whole trip at the beginning. Water you are getting at the separate sleeping locations. At the beginning of our tour the guide asked us if we want some walking sticks; we all took them and it was a good decision.

Great trip with john. It's a long day, leaving early and coming back late, but it's worth it to go up and see the volcanic landscape.

Angie was a joy and a great guide - informative and funny. The sights were incredible and a fantastic day out. Was a shame not to climb to the crater but rules are rules! Jhon was one of the safer drivers we’ve had in Colombia - felt secure on the mountain tracks Thank you both for a memorable experience

We had the most amazing experience. Our guide and driver were phenomenal at communicating with us. Although I'm fluent in both Spanish and English, my husband knows very limited Spanish. Our guide, Jennifer and our driver, Carlos were so wonderful. Both spoke English very well and we toggled between English and Spanish all day. However if you only know English, that's ok. Both stops were incredible. The food was amazing. The elevation was much higher than I expected (ignorance on my part). But we took our time going up and walked very slowly to keep from getting dizzy. This is not the place for someone with limited mobility.

While the weather didn't cooperate for my trip to Nevado del Ruiz (it was foggy and rained), it was still absolutely stunning. My English speaking guide Valentina was outstanding, stepping in to translate for me when my limited Spanish wasn't enough. I couldn't have asked for a better guide (muchas gracias, Valentina!!). And a shout out to Jhon our driver! Ending the day at Termales del Otoño was the icing on the cake and JUST the R & R I needed. Thank you to everyone from Cattelya. You guys were fantastic!!

Great opportunity to experience PNN Los Nevados, meals and other details were well planned out, very pleasant to end at Termales de Otono, tour company did a great job communicating and responding to emails and WhatsApp

Our visit to el Nevado del Ruiz was amazing. Aside from the uniquely breathtaking beauty of the park, the tour company we were paired with really did an excellent job in providing an unforgettable experience. The staff were quick to respond to any questions we had prior to our visit and when the day came to go on the tour, our driver, Jhon, was punctual, friendly, knowledgeable and professional as was the park guide, Angelica who was a wealth of knowledge! We enjoyed incredible scenery, informative conversation, friendly staff and delicious food. We (my wife and I) fully recommend this tour.

Valentina is a fantastic guide and a great car mechanic The 4x4 Toyota broke down 3 times Once on the way up with a battery problem that valentina fixed and twice on the way down with the fan The gove compartment was broken and it caused discomfort for such a rough journey The car should have been in perfect condition which it was not