Tours and Tickets

Mud Volcano Shared Tour provided by Hi Cartagena

LIKELY TO SELL OUT*

Mud Volcano Shared Tour

Mud Volcano Shared Tour
3.5
Book in advance
from
$40.00
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
4h
Hotel pickup offered
Group size:
8
Ticket type:
Mobile
Free cancellation
  • Duration:
    4h
  • Hotel pickup offered
  • Group size:
    8
  • Ticket type:
    Mobile
  • Free cancellation
About
A mud volcano is essentially hot spring water combined with volcanic ash which has been pushed up through the earth creating a mound of thick, warm mud.  Mud baths have existed for thousands of years and the top spas around the world all offer various related treatments. Many people believe the ash mud is full of incredible healing properties. Whether you believe that or not, floating in a pool of thick, warm mud is a fantastic experience and it makes your skin feel great!
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 44315P23
Call +1 855 275 5071
Important information
Inclusions
  • Lunch
  • Hotel pickup
  • Hotel drop-off
  • Round-trip shared transfer
  • Fuel surcharge
Exclusions
  • Souvenir photos (available to purchase)
Duration
4h
Departure details
  • Traveler pickup is offered.
  • Monumento Torre del Reloj, Boca del Puente, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Passport name, number, expiry and country is required at time of booking for all participants
  • Children must be accompanied by an adult
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 8 travelers
Inclusions
  • Lunch
  • Hotel pickup
  • Hotel drop-off
  • Round-trip shared transfer
  • Fuel surcharge
Exclusions
  • Souvenir photos (available to purchase)
Departure details
  • Traveler pickup is offered.
  • Monumento Torre del Reloj, Boca del Puente, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
4h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Passport name, number, expiry and country is required at time of booking for all participants
  • Children must be accompanied by an adult
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 8 travelers

3.5
4 reviews
Excellent
2
Very good
0
Average
1
Poor
0
Terrible
1

heffernannicole
Boston, MA7 contributions
Sep 2019
My boyfriend and I booked the mud volcano and pink sea tour through Hi Cartagena. I've been many different countries on many different tours and this was the WORST ONE by far!! The mud volcano was very cool, we were excited we did that, but that is where it ends.

After everyone finished the mud volcano, we stood around for 45 minutes for no reason and the "tour guide" wouldn't let us get on the bus. I say "tour guide" because she did literally nothing, didn't explain anything and barely spoke the whole time. So then we get on the bus to go to the pink sea. The AC is barely working, mind you its 115 degrees out, so we are all sweating cramped into this van for 45 mins. We got out and saw the pink sea for 15 mins and hopped back on the bus. It was another 45 mins to the lunch spot. Lunch was really good, but spending 1 1/2 hours at this beach was unnecessary. We then pile back onto the bus where the tour guide informs us that we actually had to switch vans and this van had NO AC. NO AC FOR 25 MINS IN 115 DEGREE HEAT. Unacceptable.

We couldn't wait to get off the bus and was uncomfortable the entire time. I completely regret booking through Hi Cartagena and will NOT be recommending them to friends whatsoever
Written September 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hicartagena
Many thanks for your review as it was because of this review that we investigated the issue. Hence took some time in responding. Regret for what had happened and please accept our sincere apologies. We understand what one could go through in the scorching heat of Cartagena. From what we got to know was that the AC was working fine when the bus had started in the morning and the issue with AC happened once the group had reached the mud volcano. This was completely out of hand, and the AC couldn't get repaired at the spot. This could happen to anyone on a bad day. Unfortunately it happened the day of your tour. Also the change of transport couldn't help much, as it didn't have AC. At that moment that van was the only option possible, had there been the option of an AC van it would had been at your service. However, apart from this mishap you had a good time on tour, and enjoyed the lunch as per the review. The takeaway for us from this episode is that the tour guide could had communicated well, and brought up the issue in a lucid manner. If this was brought to us on the day of the trip we would had taken this matter then and there with the transport agency. From our side, we have talked to them about this and have taken this matter very seriously. We value your feedback and would thank you for providing one. However, we would like to add and request you to refrain from sensationalizing as these take away all the sincere and honest efforts we put forward as a team.
Written September 25, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mary_Rivero
Miami, FL115 contributions
We went to Cartagena for a bachelorette weekend with 9 girls and booked excursions via Hi Cartagena. Our tour guy for the mud volcano was Brayn along with our driver Rafa. From the moment Bryan & Rafa picked us up they were AMAZING! Bryan answered all our questions, accommodated our every need. Which isn't the easiest thing when it's a group of 9 women ;). Our group felt prepared and informed at every step of the excursion. For the second half of the day they took us to a beach club for some relaxation and lunch. He was able to get the resort to serve us lunch at the pool which was AMAZING. Their service was INCREDIBLE. As far as the mud volcano...it's and experience.
Written September 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hicartagena
Thanks a ton for such a great review. We are glad that you had a great time here in Cartagena!!!
Written September 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lucas
2 contributions
Jul 2019 • Couples
We had Angela help us out with all reservations. She was extremely helping in booking a week’s worth of tours and helped us plan the best trip. We did the sunset catamaran tour (awesome), salsa dance class (great for beginners), volcano tour (kind of tourist trap), horseback riding tour (best tour we did), and catamaran day trip (ton of fun) which were all great. Angela even helped us book dinner reservations at the best restaurants. Highly recommend Hi Cartagena! A++++
Written July 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hicartagena
Thanks a ton for such a great review. We are glad that you had a great time here in Cartagena!!!
Written September 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

sol a
Chicago, IL40 contributions
Mar 2019
It was not what I expected, it was crowed we were been rush to get out of the mud pool, the people who helps you to rinse don't do a good job and there is no shower or running water to rinse yourself, therefore you leave with mud under your pants.
Written April 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks a ton for your review. The mud volcano is one of the major attractions which as the name suggests is mud accumulated on the top of volcano. It's in its natural state and as mentioned in the description one can rinse himself/herself in the lake next to the volcano. We are sorry to hear you didn't like it much. Hope when ever you are back we would be able to offer you other experiences.
Written May 7, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
About the operator

This experience only has a few reviews, but you can read what other travelers have to say about the operator.

By: Hi Cartagena
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Josephine A
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radboy35
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amazing staff, friendly, smart, and kind
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Frequently Asked Questions about Mud Volcano Shared Tour

Mud Volcano Shared Tour will start at 9:00 AM. Discover and book Mud Volcano Shared Tour on Tripadvisor

Mud Volcano Shared Tour price starts from $40.00. Discover and book Mud Volcano Shared Tour on Tripadvisor

Mud Volcano Shared Tour cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Mud Volcano Shared Tour on Tripadvisor

Mud Volcano Shared Tour is hosted by Hi Cartagena. Read reviews, discover additonal experiences or contact Hi Cartagena on Tripadvisor. Discover and book Mud Volcano Shared Tour on Tripadvisor