We were picked up by a driver who was on time and in an acceptable vehicle. He could not speak English but communicated using a telephone app. So far so good. We drive 2.5 hours and picked up the guide Jane. Her English was extremely poor and I could only understand 50% of what she was saying. We were taken to one area, “the Scenic Area of Hakka Cultural Village in Fujian Tulou”. We were told there was a 5 kilometer walk to see three sites. We noticed there were golf carts taking some Chinese tourists, and we suggested taking one so that we could see more sights. The guide refused. First she said it cost more, and I offered to pay. Then she said they were only for locals. On the way back, she tried to hail one, but unsuccessfully. The information she conveyed in her broken English was less than you could get in 15 minutes of reading Wikipedia. We walked 4km and it took 1.5 hours and then she said that was it. I asked about lunch. I was under the impression that lunch would be in the village with real Hakka food. She said we would drive to a restaurant. I asked why we did not see any of the older Tulou. The ones we saw were 20th century with only one from the 19th Century. I had to tell her that I wanted to sample the local rice wine, she did not suggest it. We got to the restaurant and she suggested two dishes, beef and chicken. We said we wanted a vegetable dish too. She ordered it and said we would have to pay 40 RMB since our food allowance was 60 RMB per person. That is less than $10 per person. We had paid $299 per person. At that point I had had enough and I called Silk Roads tour. They said that the guide was wrong and we would not have to pay 40 RMB. I also said that I was upset that the tour was only 1.5 hours and that we had seen only 3 of the newer Tulou. Then the food came and the chicken dish was inedible. Skin and bones. I should note that you can go to good Hakka restaurants in all major Chinese cities. I should also note that the Chinese tour groups in the restaurants were having huge meals. I told Jane the chicken was terrible and I was still hungry. The agency had called her after my complaint (actually I had to call twice and she said we didn’t have to pay 40 RMB and that we could order anything we wanted. So I said that I wanted shrimp. She said they were all out of shrimp. I settled for Hakka tofu. Probably the cheapest dish on the menu. Then she asked if I wanted to see more Tulou. I said that for $598 I wanted to see all important sites that you could see in one day. They took us to one nearby Tulou from 1912 I believe. There was no admission fee which I suppose is why they took us there. I said what about the older Tulou? She said they were 15km away and it would take 20 minutes and it was not included in our tour. We got back to the hotel at 4:30. In total we spent 5.5 hours in the car, less than 2 hours visiting Tulou and 45 minutes at lunch. And we did not see the most important site which is called Tianluokeng. In short the trip was a complete rip-off and I did not see the most important cluster of Tulou. Be forewarned.