The only bus travelling here arrives 8h45 and the park only opens at 10am. Return bus only at 8pm... yes, that's true! There's no one around to explain the importance of the site or guide you through it. Costly/pricy entrance for what you get in return! It's worth going here if you're planning on doing the 10km hike along the cost. Beautiful!!! You might even get to see the fisherman and have a chat with them.

There were 11 of us on this mini-van. Too many for a comfortable ride as it is too hard to get to the last row. Either they need a bigger van or less people - max of 8 in this van. Two of the passengers showed up nearly an hour late. It was good that the staff waited for them but then they shrunk the tour time! We saw enough but felt rushed.

Fantastic experience! My family loves penguins so we were beyond excited to take this tour to the reserve. I combed through dozens of reviews and would like to address some things others viewed as negatives about the trip. My family of four includes an 8-year-old daughter and 3-year-old son. Yes, the tour makes for an incredibly long day as you are picked up from your hotel before 7 a.m. and, in our case, returned at 10:30 p.m. Our kids had zero issues with this! I prepared by bringing outerwear to account for any weather we might encounter, and I packed a ton of snacks and activities for our kids. Some people mentioned that there were few food options during the tour. We found snacks and drinks available at the ferry terminal and aboard the ferry so you have the opportunity to purchase food in the morning. We found lunch to be reasonably priced and quite good, and there was the option to pay by credit card. We chose to use cash, so I can't speak to the reliability of the credit card machine but no one in our group seemed to have an issue. Our kids had a blast on the ferry, exploring all the decks and even visiting the bridge and the captain, and once we headed out on the two-hour drive to the penguins, they fell asleep. The early morning worked to our advantage! Our guide was insanely knowledgeable and did a fantastic job checking in with us and letting us know the plan for the day. He worked hard to ensure we had a wonderful experience. The penguin reserve was incredible. There is a walking trail that takes you to several viewpoints, and yes, while you have to maintain distance from the birds, they have a guide escorting you, answering questions about the colony. He had a scope to view the penguins and helped us use it to get gorgeous pictures of them on our phones. On our return, the ferry back was delayed by 1.5 hours. While I can understand that for some that would be extremely frustrating, we took it as an opportunity to explore and simply enjoy being in a new place. Our family went for a walk and played some games I had brought. I think it's all about your expectations and taking things in stride. You're on Chilean time when it comes to the ferries! Even though we got back to our hotel at 10:30, restaurants are open late so we enjoyed a great meal out. This was a fantastic experience - you just have to understand the itinerary and prepare for it. We are so grateful we didn't listen to the negative reviews. Seeing the king penguins was an experience of a lifetime!

Fantastic tour with amazing views! More than just penguin watching. Stopped for tons of Guanacos, Rheas, foxes, and sheep. The long journey was broken up well. Felt like more of a safari! Eduardo was fantastic!! Would book again!

The penguins were amazing! The tour was well organised and functional. Lunch was plentiful and reasonably priced. Two token tour stops.

Well organised, fun ferry, great payable local lunch, lovely scenery. The penguins were the icing on the cake. Long trip.

Quite simply too long, too expensive and parts of it towards the end (albeit interesting about the Chilean Selkmam people) irrelevant to me. With respect If I’d have wanted a history tour I’d have booked one. Also it was an incredibly long day for an hour of penguin viewing at 50metres (yes I know that’s a legal requirement) even though they are the most wonderful animals and I will take away memories of this. I felt there were so many opportunities missed to stop here and there and photograph the beautiful landscape we were travelling through (in fairness nobody asked) and some of the wildlife. I felt a little let down by it given the price but hey ho you live and learn. I would say the tour guide was very nice and helpful and extremely knowledgeable

Had a terrible experience. First tried to book this company through Viator. Then they canceled on us last minute. I contacted them and they said not to make other plans and to meet them at the dock at 10am and we can join a different tour they operate. I emailed the night before to make sure everything is ok and they said everything is great and meet them at 10am by the clock. At 10 I met Valeria and she said we missed the tour. They changed the schedule and it left at 8am and they forgot to inform me. Valeria said there were no other tours they were running that day and she would not help arrange a different tour. Ended up with a tour group that sucked. Had a I known I could have made other arrangements. Very disappointed. Very unprofessional.

Atman was a great guide but I was disappointed that we couldn't get very close to the penguins. If I had known that, I would have brought my binoculars.

The guide was friendly and professional. The journey was long but seeing many Guanaco's made for a better journey. The park we found very touristy, as we arrived in a group we had to stay in a group, this wasn't fun as we wanted to space ourselves from people chatting and children. Lunch was a big flop, poor choice for a vegetarian with rip off prices for what we got to eat. The day was however memorable. The penguins were great to see.

Overall the tour was good, weather did not really cooperate but that was not the guides fault, my only reason for a slightly lower review is that we were on a small tour, 7 people, and we were the only non Spanish speaking couple. The guide did a reasonable job of explaining things in English, but spent 75% of the tome chatting in Spanish, which left us feeling we were not getting the same full explanation as the rest of the tour.

A fantastic tour of the fort and park, with lots of history and great views. I was surprised when I arrived and was the only member of the tour, but the guide explained it would still run! My guide; Gabriel and driver; Victor were absolutely brilliant. We managed to do all the trails in the park including a beautiful walk through ‘woodpeckers forest’. Gabriel provided an informative history of the fort and surrounding strait and was very friendly and accommodating. Victor stopped the bus for me on the way back to town when we spotted a sea lion and dolphins from the shore for a better look and chance to take photos. There are often whales, dolphins and sea lions on this stretch. A brilliant half day out, definitely recommend if you have a few days in Punta Arenas to see the beautiful park and historic fort reconstruction.

The 1 hour with the penguins was great (but very windy and cold). But the 10+ hours of travel to and from Punta Arenas was way too much. Too much travel vs the time with the penguins.

This company cannot be trusted. They will take your money and then cancel your tour at the last minute, leaving you no other options in Patagonia. AVOID AT ALL COSTS. RUDE CUSTOMER SERVICE.

We had a good experience. Although we had to sit in the van a long time it was worth it for seeing the penguins. Guide was really helpful and spoke good english.