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Burj Khalifa Observation Deck Admission in Dubai

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Overview
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    What to Expect
    Visit: Burj Khalifa - At The Top, 1 Mohammed Bin Rashid Boulevard Downtown Dubai, Dubai 9714 United Arab Emirates

    At the Top, Burj Khalifa's 452 m (1,483 ft) observation deck, is one of Dubai’s most popular destinations. With your admission, you'll have exclusive access to the highest observatory in the world (124th & 125th floor). In the special elevator, be entertained by a multimedia presentation about the history of Dubai and the engineering marvel that is Burj Khalifa. Then peer out the observation deck's floor-to-ceiling glass walls that provide an unobstructed 360-degree view of the city, desert, and ocean.
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    Important Information
    Departure Point
    Own arrangement to At the Top ticket counter on the lower ground level of The Dubai Mall.
    Duration
    1h
    Return Details
    The Dubai Mall.
    Inclusions
    • Entrance ticket to 125th & 124th floor of Burj Khalifa
    • Viewing telescopes on the observation deck
    • Entry/Admission - Burj Khalifa - At The Top
    Exclusions
    • Food and drinks
    • Hotel pickup and drop-off
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    Additional Info
    • Confirmation will be received within 48 hours of booking, subject to availability
    • A current valid passport copy is required on the day of travel.
    • You will receive an instant confirmation email after booking, but it cannot be used to redeem At the Top Admission Ticket.
    • You will receive another separate confirmation voucher email after booking is made.ONLY that voucher MUST be presented at the Ticketing Counter of BURJ KHALIFA and the TRIPADVISOR booking receipt / voucher is not admissible
    • Due to high demand, your chosen time slot may not be available: if this happens you will be allocated a new time slot… a new time slot closest to your initially requested time subject to availability”
    • Please note: Weather conditions cannot be guaranteed; there is no refund for hazy weather, when visibility would be low
    • Not wheelchair accessible
    • Near public transportation
    • Most travelers can participate
    Cancellation Policy
    All sales are final and incur 100% cancellation penalties.
    13Reviews0Q&A
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    Had a slot for 4.30pm so we could watch the sunset. Took about 40 minutes to queue. Got to watch an amazing sunset and views and then stayed for the first show of the fountains. Lots of queueing but what do you expect with so many people in Dubai. Well worth it!
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    Response from OrientTours, Guest Relations Manager at Burj Khalifa Observation Deck Admission in Dubai
    Responded Dec 2, 2019
    Dear saraheY2271VY, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Best Regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
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    Upon arrival at the Dubai Mall the at the top counter was very easy to locate. The line moved very fast even though we were about 15 minutes late. The views from the observation deck were breathtaking. This is a must do activity when visiting Dubai.
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    Response from OrientTours, Guest Relations Manager at Burj Khalifa Observation Deck Admission in Dubai
    Responded Dec 2, 2019
    Dear 133eshaw, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We look forward to serving you again. Best Regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
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    We had a slot at 7PM. We got the tickets early in the afternoon and as told reached at the entry point at 6.30. After one hour of standing in the queue, we were shoved into another alley with no air conditioning, where we were treated like cattle and about a hundred people were
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    Response from OrientTours, Guest Relations Manager at Burj Khalifa Observation Deck Admission in Dubai
    Responded Nov 18, 2019
    Dear varunsharma9891, Thank you for sharing your feedback regarding your Burj Khalifa experience. We sincerely apologize for the inconvenience that you faced on what should have been a one-of-a-kind experience. We regret that you had to wait for longer than usual to access the Observation Deck. As you know Burj Khalifa is one of the top tourist attractions in Dubai. This at times causes some delays especially during weekends/holidays. Once again, we extend our apologies for the discomfort you must have felt. We shall forward your feedback to the concerned department for corrective action. Kind regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
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    Spent more than an hour waiting to go up . Spent 15 minutes there and then waited another 30 minutes to get back down .
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    Response from OrientTours, Guest Relations Manager at Burj Khalifa Observation Deck Admission in Dubai
    Responded Nov 18, 2019
    Dear 44nkedi, Thank you for sharing your feedback regarding your Burj Khalifa experience. We sincerely apologize for the inconvenience that you faced on what should have been a one-of-a-kind experience. We assure you that there is no compulsion for visitors to leave the Observation Deck in a limited time frame. Visitors are welcome to stay to their satisfaction. We regret that you had to wait for longer than usual to access the Observation Deck. As you know Burj Khalifa is one of the top tourist attractions in Dubai. This at times causes some delays especially during weekends/holidays. Once again, we extend our apologies for the discomfort you must have felt. We shall forward your feedback to the concerned department for corrective action. Kind regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
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    Well worth doing when in Dubai, book before hand as it gets sold out quickly. If you do as we did and went up at 5:00 pm, you can see the dancing fountains as 6:30pm when you get down
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    Response from OrientTours, Guest Relations Manager at Burj Khalifa Observation Deck Admission in Dubai
    Responded Nov 19, 2018
    Dear holiday888801, Thank you for sharing your valuable feedback about your Burj Khalifa visit that you recently have booked with us. Your hint to other readers to book the 5pm slot will definitely help them to get the best out of their visit by seeing the sunset and dancing fountains. We would love to see you on one of our other tours/safaris as well. Thank you for taking the time to review us! Best regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
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    Previous
    12
    About the operator
    By: Orient Tours - Day Tours
    1,640 reviews
    PrueT54
    40
    Dessert trip
    My driver made the trip, he was considerate, friendly and had good explanations for my many questions.
    Read more
    lindagY7378MM
    Reykjavik, Iceland
    123
    Fantastic trip
    Great from start to finish. Driver was bang on time and kept us informed of what happened next throughout the day.
    Read more
    tamurq06
    30
    Must do when in Dubai
    If you are trying to decide between the skip the line vs the basic ticket, definitely choose this one. The Lines
    Read more
    pallejdk
    20
    Fantastic tour
    Fantastic tour. Lots of experiences. Getting to see the landscape of the Emirates outside of Dubai was amazing.
    Read more
    No_jokes93
    10
    Smooth ride
    Great and smooth airport transport, our flight arrived at 23:00 local time and unboarding and baggage claim took
    Read more
    raj_gup_12
    Chennai (Madras), India
    190
    Family Vacation
    Burj Khalifa, the largest building in the world, is quite amazing to see from the outside. It just takes 77
    Read more
    alexivanov105
    22
    Best Group Tour Experience in Dubai & Abu Dhabi
    My group of 16 people had a great experience with tour guide Romina and driver Tamim. They were able to get us
    Read more
    oambhakin
    Bangkok, Thailand
    55
    Great guide & driver
    Romina and Tamim was perfect from top to bottom ensuring that everyone has a great time in AUH and DXB. Romina
    Read more
    J7101TUhannahh
    22
    Romina <3
    Romina and Tamin were excellent company. Romina was very knowledgeable and able to answer all questions and help
    Read more
    Mgk335
    32
    Romina And Tamim :)
    Romina And Tamim are wonderful guides!! Such great knowledge of the culture, history and geography! I appreciate
    Read more
    mraquino
    Sao Paulo, SP
    20
    Incredible Experience
    We were caught up in the hotel at 13:45 sharp, as the tour says. The vehicle was - 4x4 Toyota extremely clean
    Read more
    bashir-hasan
    New York City, New York
    41
    The Guided tour is better
    The guide made sure we saw all of the major attractions and helped us out with great pictures and all the vantage
    Read more
    Liis Ü
    10
    Nice view
    Very long journey to the top and back down but worth it. Aquarium was also awesome. It is good that the top,
    Read more
    Sim0na007
    Milan, Italy
    514
    Hotel/airport transfer
    Driver in time, clean car, service very professional! Everything was so clear in the communication we had by mail.
    Read more
    KelvinP419
    Perth, Australia
    4412
    Amazing Place to see
    My view was that Buying Tickets for a Booked time would be the way to go but reality, We bought Tickets for 5.00pm
    Read more
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