The worst experience of my holiday Booked with this company to support the local industry Return trip from Nadi to Intercontinental Natadola. The ride to the resort was great. Clean car, nice helpful driver. The ride back to Nadi international airport was terrible the driver was 30 minutes late. The car was filthy both externally & internally. The external parts of the car had damage. The floor was covered in dirt the interior roof was badly stained. There was exhaust fumes in side the car. The car suspension was shot. When we went over a bad road surface he had to slow down. NEVER again do not use this company. I complained still waiting for part refund from 19July, it is now 4 weeks later & NO refund

A beautiful spot, lovely warm water & a great pool or pools to swim in. We went with a cruise group 2 bus loads so it was manic, but outside of a big group it would be a great way to spend a bit of time. It's a 25 minute or less walk, down a road then a reasonably steep track but we'll worth it.

Don’t do it! Don’t hit that book button! You’ll regret it if you book with these cowboys. So rude to rip an old couple off and not refund their money. If you can’t deliver a service, don’t offer it. Buyer beware!!!!

We were booked on the 5 hours guided tour to Suva from Denarau. The van that turned up, wasn't what you would expect for this tour. One hour into our trip we stopped for a toilet break, on exiting the van, the van self locked, leaving everybody, including driver, outside. We were stuck there for half an hour before they managed to open the van.1/2 hour back into our journey the van got a flat tire. The van was not carrying a spare tire, wheel brace or jack. After almost 2 hours waiting in the heat on the side of the road, we decided to ask a guy who stopped to help, if he could take us to Suva as he was on his way there. He also returned us back to Denarau. It was extra cost for us, but so grateful for his help. Go Local Fiji agreed to pay us some of our money back. We are still waiting for our refund. Give us back our money! P.S. When we managed contact by phone they sent a link asking us to pay them another $200 using our credit card....

Resort rang twice to change time of pickup We were told we did not have a reservation. Had to arrange other means of transport. Apparently, driver turned up at resort at &.20am although reservation was for 7am would probably have missed flight.

Don't look any further. This is the transfer company for you! All staff were extremely friendly and accommodating even after our flight times were changed at the last minute. We were greeted with gifts and smiles and quickly began our 2.5 hour transfer. Both our arrival and departure transfer were great, the drivers were good company and the vehicles were comfortable. I really appreciate both of our drivers patience and professionalism, particularly when my two very young children were screaming in the back seat. I would highly recommend this company and I will definitely be using them again next time we are in Fiji.

We have used GoLocalFiji twice now and have found their service great - friendly, well priced and punctual. I would highly recommend them!

We were hoping to get a break from the high temperature in Fiji and our hopes got answered. Such a refreshing trip! The water at the waterfall is a blessing, cold and clear! We were accompanied through the rainforest by a local guide, it took us around 40 minutes each way. It is a hike mostly in the shade and you cross the streams a few times so you get a chance to cool down even in the hot weather. The waterfall is worth the effort!

The shuttle escorts were milling around the luggage area asking everyone if they were going to hotels etc. they then guided us to where we were supposed to be. Very easy.

Hired through our water taxi company, Sea Fiji, as private transfer from the airport to Port Denaru. We were promptly greeting with a sign welcoming us, and given fresh water bottle prior to a quick & easy drive to the marina. Our driver was interesting & gave lots of info about life in Fiji.

we were met by our driver at the airport, provided with cold water and air conditioned office. Driver helped with our bags, supermarket/bottle shop stop and onto Hotel in coral Coast. 5 days later same driver picked us up and was 10 mins early ! allowed us another supermarket stop and onto our hotel in Denaru. Van was a little worn but who cares, was safe, comfortable and got my family to where we needed to be. Will use again. Cheers.

I really wanted to be able to leave a positive review for Go Local Fiji but I was so let down by the return transfer that I simply can't do it. In short, I ended my Fiji trip on an anxious low as the return transfer to Nadi aiprort arrived 1 hour later than booked. The trip started on a positive. Staff welcomed us upon arrival at the airport with water and took the time to sit us down to provide us with a few tips about how to get around Denarau Island and other bits and pieces. The thing that really upset me occurred on the last day of our trip. I confirmed the pick up time to be 12:45pm and Go Local emailed confirming this, and telling us to be at the Hotel Lobby 10 mins prior to pick up at 12:35pm. By 12:50pm still no one had arrived. I called the office and at first they were surprised, saying 'Oh, is it today?' I said 'Yes, I have been waiting here since 12:35pm.' The lady responded to the effect of 'Oh, but your pick up is 12:45pm' and queried why I had chosen to wait 'so early'. I pointed out that it was due to their email advising me to do this.They said they needed to check and would ring back. At about 12:55pm they called back, saying the driver had left the airport "10 mins ago" to drop off some passengers at the Hilton on Denarau Island, and would immediately come by afterwards to pick us up. We were at the Radisson, about 5 mins away from the Hilton. At this point in time I was already annoyed because it meant that they had either forgotten our booking OR they had double booked, not wanting to reject the fare of the other passengers and assuming we would be 'okay' to wait for the driver. Denarau Island is about 20 mins away from the airport so the driver was now expected at 1:05pm. In summary, a number of phone calls were exchanged between myself and the office right up until the driver arrived at 1:35pm! The thing that irritated to me is that during one of those conversations I expressed my regret for choosing to book a private transfer with them, rather than just catching a taxi arranged by the hotel which would have arrived in 5 minutes. I was reminded that I had already prepaid for the service in advance, and therefore it was best that I wait. There was no offer to refund the cost of the return transfer or any suggestion as to how I could be compensated for my inconvenience. On each occasion I was assured the driver was 'a few mins away' or had 'just crossed the bridge at Denarau' etc etc. By the time the driver arrived at 1:35pm, I had been sitting in the Lobby of the Radisson for just over an hour - constantly checking my watch. If I had children with me they would have been climbing up the wall. My trip ended with me being anxious and worried about whether I'd be able to check in on time and make my flight. Unfortunately I will not be using their services again if I'm ever in Fiji.

On the day we were to leave, I received a phone call 10 minutes before pick up to say, they were very sorry but there was no carseat available and she had told the driver to drive slowly and carefully. This is not good enough, we didn't have any choice because of time constraints getting to the airport. I paid and booked online with no issue, in fact they were very pleasant to deal with. When we arrived great experience with the woman in the office, driver was pleasant and there was a booster seat for our 3 year old. No complaints with our airport to hotel transfer.

I booked airport transfer for round trips. The fair is competitive. There was some delays at our side due to our Friend lost her luggage but they waited for us. Upon return, they were punctual to fetch us from the airport. They are friendly and hospital to us. Highly recommend to book their airport transfer service.

Booked, paid and received "confirmed and paid voucher". Checked account and payment had been taken and this company refused to collect my family because a dispute (error?) between themselves and a third party booking engine (viator). Transfer cancelled at about 8pm on Sunday night for a 9am transfer the following day.